Customer Reviews for Route 50 Express
(U-Haul Neighborhood Dealer)

110 comentarios

570 E Main St   Bainbridge, OH 45612

(740) 634-2352

Horario de oficina

  • Mon-Fri: 8 am–5:30 pm
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(740) 634-2352

570 E Main St
Bainbridge, OH 45612

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 8 am–5:30 pm
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The whole process was easy but the fuel part was a pain. Theres no way to guess the correct amount of fuel when it's 7/8ths or something and the fuel gauge doesn't show that. Please fix this as it has probably caused multiple people headaches

DALTON C 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON K 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela H 
Clasificación:
1.0

El cliente no dejó un comentario.

Tina B 
Clasificación:
5.0

It was definitely somewhat of a pain, to verify everything when you are there to pick up a truck. I think that should done before you ever arrive. But overall very good experience

Jason C 
Clasificación:
4.0

El cliente no dejó un comentario.

kregg u 
Clasificación:
5.0

We had a great experience.

ADA R 
Clasificación:
5.0

Everything went like a clock running on time and smoothly start to finish including a store in hocking port Ohio that didn’t know till an hour before they were going to receive it that afternoon but they were great about it

ROGER B 
Clasificación:
1.0

Tried to take my rental away from me, even called uhaul to say he didn't trust the vehicle I would be loading. Said he wasn't responsible for what I loaded. I agreed. And I left. Very very poor professionalism. Would never recommend this place.

Ed K 
Clasificación:
2.0

They told us the wrong ball size, which we called ahead to ask and also asked when we got there. The worker attached the 4x8 trailer to the hitch, we pulled out of the parking lot and about a half mile down the road it came off the hitch because the ball was too small because they didn't know what size we needed. The worker didn't crisscross the chains. We had to get it back on and find out what size ball we needed.

Jeffery H 
Clasificación:
5.0

Very very sweet people. We're big city folks and not used to the exceptional service! THANK YOU and your hard work is appreciated!

trista c 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas T 
Clasificación:
5.0

El cliente no dejó un comentario.

suzanne t 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad S 
Clasificación:
4.0

Make sure all the lights work and there are no nails in the tires.

David V 
Clasificación:
1.0

El cliente no dejó un comentario.

Helen A 
Clasificación:
4.0

everything went good

Sunny M 
Clasificación:
5.0

El cliente no dejó un comentario.

MICKY H 
Clasificación:
5.0

Everything was great 👍

elizabeth b 
Clasificación:
4.0

El cliente no dejó un comentario.

Adam H 
Clasificación:
2.0

Most of this is the clerk. He was the only one there, and uhaul wasn't the only priority. He might have been having a bad day.

Andrew N 
Clasificación:
4.0

El cliente no dejó un comentario.

anita l 
Clasificación:
4.0

El cliente no dejó un comentario.

Joetta F 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwight W 
Clasificación:
5.0

I believe your mileage rate is to high.

Tonya B 
Clasificación:
4.0

El cliente no dejó un comentario.

Erin D 
Clasificación:
5.0

El cliente no dejó un comentario.

richard w 
Clasificación:
5.0

Everything and everyone was fantastic

Gary W 
Clasificación:
5.0

El cliente no dejó un comentario.

Jarred S 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack D 
Clasificación:
3.0

El cliente no dejó un comentario.

Melissa B 
Clasificación:
5.0

El cliente no dejó un comentario.

Candy M 
Clasificación:
5.0

El cliente no dejó un comentario.

Clay K 
Clasificación:
5.0

El cliente no dejó un comentario.

Tabatha T 
Clasificación:
5.0

El cliente no dejó un comentario.

alexis s 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale S 
Clasificación:
5.0

El cliente no dejó un comentario.

jessica t 
Clasificación:
5.0

The staff was very friendly and helpful. Answered all our questions, Wasn't at all bothered by them Equipment was easy access and no hassle in pick up or dropping off. Highly recommend. Will be a repeat customer.

JUANITA S 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher D 
Clasificación:
5.0

El cliente no dejó un comentario.

Marketta L 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY H 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY H 
Clasificación:
5.0

El cliente no dejó un comentario.

James B 
Clasificación:
5.0

El cliente no dejó un comentario.

David G 
Clasificación:
4.0

I rented one of the big uhals and they first truck's engine light came on and jerked really bad just driving 100 feet up the road so I turned around and went back to the store and told them of the issues, they called head quaters in Columbus and told them about the situation and asked if we can switch my rental from one truck to another and it took some hoops and made sure I wasnt being charged twice and finally everything was worked out. The next day when I returned it I was told I was being charged for 2 days! I had asked why the man from the previous day said I had 24 hour to return. This would've been at noon, I returned it in by 1147. Well the women talked to the man from yesterday and he said oh yes its returned on time. So I wasnt over charged. Other then a few min communications and truck issues the experience wasnt awful and it was a neat experience driving a big truck.

brettney c 
Clasificación:
5.0

Hard to improve perfection

John M 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon F 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy O 
Clasificación:
5.0

Easy check in and check out. Staff very polite and efficient. Answered all of my questions.

LORI b 
Clasificación:
5.0

THIS location was fantastic! However, the overall experience was very poor. We had been notified to pick up the truck at completely different location (Frankfort,Ohio). When no one sent us the code and no one was at the location (after driving all the way there), we had to be rerouted to Bainbridge, which is a fairly far drive. Overall, we were over an hour behind due to the negligence of Uhaul. It was very disappointing. However, the staff at Route 50 Express could not have been more kind and helpful.

Curtis R 
Clasificación:
5.0

A quick in and out experience to get us started

Kevin F 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron M 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim B 
Clasificación:
5.0

Fantastic service. Great customer service. Would use again.

teresa d 
Clasificación:
5.0

El cliente no dejó un comentario.

alix m 
Clasificación:
5.0

El cliente no dejó un comentario.

james m 
Clasificación:
3.0

El cliente no dejó un comentario.

James M 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE M 
Clasificación:
5.0

Very nice people and everything was clean. Will definitely use again and will recommend to everyone

chase k 
Clasificación:
3.0

El cliente no dejó un comentario.

SHEILA D 
Clasificación:
5.0

There was no catalytic converter on the truck and for a five hour drive made it deafening.offer credit for an early return.

Marianne S 
Clasificación:
4.0

El cliente no dejó un comentario.

Lola K 
Clasificación:
5.0

The drop off Location was 45 mins away from Where I was!!!!..... When There was 3 locations within 15 miles either way From me!!!!!..... Cost me $25 more in gas, extra mileage, & went an hour more in the OPPOSITE DIRECTION than I was going!!!!....I was late for a Special event because It was so far out of my way to return... VERY FRUSTRATED!!!...& UPSET!!!! NOT THE DROP OFF LOCATIONS FAULT, BUT U-HAUL'S FAULT!!!!!!

Jay W 
Clasificación:
5.0

Everything went smooth. From pick up point in Bainbridge Ohio to my drop off point in Charlotte NC. Get at both places. Fast & courteous ! Thank you !

DONALD M 
Clasificación:
5.0

Very helpful… offered to help with preparations in any way needed.

Jeff P 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry S 
Clasificación:
1.0

Light didn't work couldn't really use trailer was a waste of money

Jeremy S 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW R 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominic Z 
Clasificación:
5.0

Fast friendly service here!

Steven C 
Clasificación:
5.0

A+++ ALL AROUND..

HARRY S 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNYLEE L 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra P 
Clasificación:
1.0

I booked a 10foot uhaul and was on time to pick up. Uhaul was not there because previous renter had not return yet. I had to end up going with a 20 ft and was not compensated at all. While renting the uhaul I reserved an appliance dolly and they had none for me to get. I had to call around to friends and family to search for one. This moving experience was the worst and will not go thru uhaul again. Will not recommend either. I just looked at my receipt and had to pay more for something else than what I reserved. Not happy

angela h 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM C 
Clasificación:
5.0

A++

Shelly J 
Clasificación:
3.0

El cliente no dejó un comentario.

TRACY C 
Clasificación:
5.0

very efficent and knowledge

Sue R 
Clasificación:
4.0

El cliente no dejó un comentario.

lloyd b 
Clasificación:
5.0

I will be renting again in the near future

BRANDON K 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua A 
Clasificación:
5.0

El cliente no dejó un comentario.

John B 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent c 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave K 
Clasificación:
4.0

Sort of took long to check out due to cell phone/internet service cutting in and out on their phone app.

Raymond W 
Clasificación:
5.0

Perfect day. Perfect size. Only took one trip. Dan was phenomenal at customer service

Carolyn A 
Clasificación:
4.0

El cliente no dejó un comentario.

Raymond W 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy S 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara C 
Clasificación:
5.0

El cliente no dejó un comentario.

Mona P 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B 
Clasificación:
5.0

Good people

George W 
Clasificación:
5.0

Very good experience. Quick and easy.

Steven M 
Clasificación:
4.0

Had problems with uploading pics of my DL. Good idea though.

Kenneth W 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W 
Clasificación:
5.0

I already have recommended it to a friend

REX M 
Clasificación:
5.0

El cliente no dejó un comentario.

Byron L 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald M 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill L 
No se han enviado comentarios para esta ubicación.

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