Customer Reviews for Rouge Valley Box Shop
(Distribuidor de U-Haul del vecindario)

62 comentarios

8811 Sheppard Ave E   Scarborough, ON M1B5R7

(647) 317-9025

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(647) 317-9025

8811 Sheppard Ave E
Scarborough, ON M1B5R7

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 2 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Convenient location. Easy check out. E-receipts handy.

Enzo G. 
Clasificación:
2.0

The rental experience has been one of my worst. Little to do with the location, but more because my reservation was changed the day before Tina different location and later time. Totally unacceptable to not give any notice or options. Terrible experience.

Matthew H. 
Clasificación:
1.0

When a booking is done do not cancel it to suit your needs. The customer is the who should do it.

MEL R. 
Clasificación:
1.0

Picking up the car was a hassle. I reserved a 15' Box Van for pick up at 7am and when i got there, they said it's only available at 10AM and had to change my rental to a 10'. I also rented a dolly but never got the code for the lock. Upon returning the truck, the person on the counter was rude and seemed to not have believed when I said i took a photo of the dashboard to prove that I have filled up the gas to where it was before and where the mileage was (he asked me 7 times to confirm that it was a recent photo from when i got out of the truck and not from before when I picked it up. Lastly, I picked up the truck with the mileage of 84840 MI and returned it at 84857 MI. On my receipt however, They charged me starting at 84838. An Extra 2 MILES! What a scam. I wont recommend this location anymore.

Carlo S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kelly-Dawn D. 
Clasificación:
5.0

I had a reservation at 2:30 pm in 87 Thornmount Dr Unit 30 Scarborough , ON M1B 5S5 . I was there but no one where there i tried to call and no one answered! After 1 hour I finally can connect to some to send me another location!

Raham G. 
Clasificación:
3.0

While the check in and return process was easy, the final outcome was not a good one. I have been renting from U-Haul for many years but first time at this location. I have always replaced fuel before returning the vehicle which I also did this time. I thought I had put enough to return the gauge to the original spot but maybe I didn't. I can accept that if the records show. However I put $30 in gas for the 51 miles driven. I was charged an additional $50 for gas basically suggesting that I used $80 in gas to drive 51 miles. It was just a negative ending to my usual satisfactory dealings with U-Haul

Janet G. 
Clasificación:
1.0

I got overcharged for the truck that I even filled up more than the amount Before I got the truck. Worst u-haul rental on the east end…

Miguel Q. 
Clasificación:
4.0

Van could have been cleaner and staff could have checked the vehicle before and after with the customer.

Sheldon A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dominique L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Temurgolib Y. 
Clasificación:
5.0

Excelente

Thesikan T. 
Clasificación:
1.0

El cliente no dejó un comentario.

RYAN N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mario N. 
Clasificación:
1.0

See above

LESLIE B. 
Clasificación:
1.0

I was over charged for my rental. Had to wait an hour on the phone service to get it straightened out. Also had difficulties with the representatives.

christopher M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thambidurai I. 
Clasificación:
1.0

Incompetent staff at this location. Did not properly prepare my order. I was missing both dolly's and my furniture pads so I had to move everything by hand. Then, when I went to return the truck the online return form insisted my mileage was "less than what I started my trip with" even though I was entering what was displayed on the truck. Seems like a lot of incompetence and funny business is going on at this location. Do NOT recommend. Go elsewhere

Tristan L. 
Clasificación:
1.0

I was under the impression that the rental was 36$ but end up getting charged 107$ for 3 hours.. I dont understand why. I would never recommend uhaul to my friends.

Naomi M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vibin C. 
Clasificación:
5.0

Open early like 8:00am

Gunabalasingham R. 
Clasificación:
1.0

The vehicle wasn't clean when I got it. I even have a picture of it. But then I was charged a cleaning fee when I returned it.

Jeneeit J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Franco L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SIVANESAN K. 
Clasificación:
3.0

El cliente no dejó un comentario.

George Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bryon D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Winston L. 
Clasificación:
3.0

I rented a UHaul. The truck worked. Pretty much all I needed out of the experience. I'll rent again because let's be honest, when you need a Uhaul you need a Uhaul. Being assaulted by the clerk might be the only reason I go elsewhere 

Chris C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rupinder D. 
Clasificación:
1.0

Billed too high , being charged for stuff for no reason

jerusan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Imran J. 
Clasificación:
5.0

Absolutely flawless experience. Thanks

Sarbdip S. 
Clasificación:
5.0

Virtual booking worked well

Sylvia D. 
Clasificación:
2.0

I was charged for the optional insurance but was never asked if I wasted it. Also the trailer could have been cleaned out before hooking it up.

RYAN-JAMES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

faruk T. 
Clasificación:
5.0

Very professional

Abdulsamad M. 
Clasificación:
5.0

Good service with smile I am satisfied Thanks Mohmed and Ibrahim

Abdulsamad M. 
Clasificación:
1.0

I had initially booked uhaul in NT home services, 50 Venture, Scarborough location at 11AM. I reached location on time. When I tried to do mobile pickup , it didn't allowed me to do it. I tried to contact uhaul customer care. The line was on hold for 50 minutes. I had waited in the location with freezing temperature. After nearly one hour I got the line. They had resolved the issue in mobile pickup. After completing all the procedures, I got key compartment password. When I tried to open the lock with password I couldn't. After 20 minutes struggle , finally opened the key box to see it as empty. There where no key in the box. Then I contacted customer care again. Now they said there was some issue so rescheduling my pickup to 8831 shepppard ave location. From my current I booked a cab and reached to the other location at 1 PM . I have been struggling with cold temperature for 2 hours to figure out the key for truck is not in key box. I spent around $40 for cab transportation between the locations. It is the worst experience of my life. I am totally disappointed. I am not going to recommend uhaul to anyone.

Chandra Mouli S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Justin M. 
Clasificación:
1.0

When somebody make arrangment to pick up truck from branch X at Y time, it means that Uhal will provide it ontime at the same branch, however, I know that they usually send you to far branches to make more kilometres and charge you more. I am not interested in using Uhal truck.

MAHDI F. 
Clasificación:
3.0

I reserved on-line. When I got there I checked in on-line, but the vehicle assigned to me was covered in snow and was not accessible (parked behind another vehicle). The clerk helped by assigning a different vehicle, but he was busy with other customers, so I had to wait. Result was that I spent about 50 minutes at the location before being able to drive off with my rental. An appliance dolly I had reserved was not available and so I didn't get it. The clerk promised to remove it from my reservation, but when I checked the vehicle back in, the return invoice still showed that item, so I was charged for something I did not receive. I had also reserved some furniture cloths. The clerk did not seem to know where to find them, and had to call someone off-site to figure where to find them, which added to my wait. Overall, not a great experience. There is also no parking at this site which makes picking up a vehicle there less convenient. On the positive side, the vehicle was fine and no problems were encountered.

Milton R. 
Clasificación:
1.0

Worst ever experience with Uhaul. Not able to pickup the truck keys with the passcode provided and spent 1 hour outside in deadly -18 winter.

Haribabu N. 
Clasificación:
5.0

Great customer service. Only issues I had was the trucks should be cleaned. The dollys are worn out.

Kisanth S. 
Clasificación:
1.0

The window of the truck was found open and hence water and ice all over the driver seat.. and took a long time to be able to close the frozen window. Even though I had booked online, when I went to pickup the truck was not ready and the agent at the store had to redo the application.. he said some software issue. The worse was when I received my final bill, I saw a charge for fuel charges,, I have only driven 10 miles and before returning the truck filled up fuel for 20$ from a gas station close to the store. I should have looked at the fuel gauge on the first receipt or taken a picture of the odometer when I picked up the truck. I am very positive that the odometer was at 1/8 full and I made sure to return the truck in the same level. But the final bill said they it was at 1/4 and charged me 30$ for fuel and also convince fee for a total of 50$. I don't understand how the truck would need 50$ of fuel for 10 miles. Definitely feel like a scam to me. Tried emailing customer service and haven't received any explanation. Definitely learned my lesson and am hoping to see if Uhaul will investigate this issue.

George T. 
Clasificación:
5.0

Love the customer service didn't take us long plus the unit is very conditioned and highly recommended location

Ruben F. 
Clasificación:
5.0

Everything was good One request to add international license also be consider it would be great for the experienced drivers.

anuvhav G. 
Clasificación:
5.0

Very professional and helpful Thanks Mohmed

Abdulsamad M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ajesh S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaquille M. 
Clasificación:
2.0

El cliente no dejó un comentario.

RENA B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Navjot S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HILTONGEORGE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
5.0

No issues at all. Not sure why there are others rating it so low. No problems and friendly service.

GREGORYT W. 
Clasificación:
2.0

Location is under major construction and need to be completed asap, location was very cold, customer service was poor, assistance had no idea how to hook up trailer properly

Jonathan F. 
Clasificación:
3.0

Pave the driveway so that it may be kept clean and clear when it rains or snows.

Eric W. 
Clasificación:
1.0

Charge me extra fare I didn't take safe move protection

amit C. 
Clasificación:
2.0

Be truthful to your customers don't lie when given a price stick to they price 😡

EDWIN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ermias T. 
Clasificación:
1.0

Some Convience Store open at 11:30 am and i didint know wanted to move thing early. I had 9-11 booked truck andit got canceled as no one was there to assist me

Amador jr Y. 
Clasificación:
5.0

I love the service and the person in charge of that branch has good customer services.

akinrelere A. 
Clasificación:
1.0

Muďy

MARKJ V. 
No se han enviado comentarios para esta ubicación.

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