Customer Reviews for Rotts Tire Auto Service
(U-Haul Neighborhood Dealer)

1,166 comentarios

11790 Hwy 17 Byp   Murrells Inlet, SC 29576

(843) 357-6123

Horario

  • Mon–Fri
    9 a. m. - 4:30 p. m.
  • Sat–Sun
    Cerrado

Servicios en esta ubicación:

Contáctanos

(843) 357-6123

11790 Hwy 17 Byp
Murrells Inlet, SC 29576

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9 a. m. - 4:30 p. m.
  • Sat–Sun
    Cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Gary H. 
Clasificación:
5.0

Excellent customer service!! Great employee!!!

John A. 
Clasificación:
5.0

If I need to rent a UHaul again, I will go to Rott's

David D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT F. 
Clasificación:
4.0

El cliente no dejó un comentario.

CARL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

George V. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA H. 
Clasificación:
5.0

Great customer service and friendly staff

miriam D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAUN W. 
Clasificación:
5.0

Rott's made everything easy and the best experience i have had at any Uhaul location!!!

DAVID M. 
Clasificación:
5.0

Nothing Julie at Rotts was very pleasant and helpful. She made our move less stressful. Thanks again Julie!!

bob G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY S. 
Clasificación:
5.0

Such pleasant staff; could not have asked for a better experience.

Richard W. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICKI J. 
Clasificación:
1.0

DO NOT RENT FROM HERE. Very Sketchy and incompetent employee. threatened to fight brother in law who was helping me to resolve the issue. DO NOT RENT From this location . Never got a refund when i did t actually rent the trailer. Terrible customer service. Took about 6 hours with customer service to resolve issues. Unbelievable. I have rented many times before I will never rent from there again I never picked up trailer because I didn't have the correct wiring recipticluwiring for taillightS. I told him I was fine without wiring. Ma aged of Clinto SC P said, oh it's ok with no tail lights but you might get a ticket. I e formed ma Ed from uhaul and have never had An issue, but when this location threatened to call police and asked my brother if he wanted to step outside (to fight) I was over it.

Dianne P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale E. 
Clasificación:
5.0

This location was great. The lady that helped me with the rental was super helpful. Your on-line system sometimes has glitches but she was able to get through everything and she was happy and helpful the entire time. GREAT service!

William P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul G. 
Clasificación:
5.0

Perfect overall experience

Alexander M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOE S. 
Clasificación:
5.0

Have the vehicle available at the requested location. I had to pay for 24 extra miles because I had to pick it up at a different location.

Deanna M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
3.0

When trying to start the truck it took a long time for it to turn on. I believe the starter might be an issue

albert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAKEELAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jakelan A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
5.0

Great

albert H. 
Clasificación:
5.0

Everything was good

THOMAS R. 
Clasificación:
5.0

No smoking in the vehicle

Stephen J. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHAN M. 
Clasificación:
4.0

Working with dealer was a pleasure. Next rental will be with this location

Michael N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blossoms E. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

louis R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JARITA S. 
Clasificación:
5.0

Best deal on the market for this type of service.

Russle G. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chester S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chester S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GUS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

keith P. 
Clasificación:
5.0

El cliente no dejó un comentario.

elaine R. 
Clasificación:
5.0

El cliente no dejó un comentario.

jim C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JARITA S. 
Clasificación:
5.0

Great service 5 stars

SEA STAR REALTY B. 
Clasificación:
5.0

Have rented there several times. Great service

LEON G. 
Clasificación:
5.0

Friendly Courteous and very helpful Thank you

Richard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Eleni D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN G. 
Clasificación:
5.0

The location is awesome as I have used it several times before...less than 5 mins to drop the trailer off this time.

Keith C. 
Clasificación:
4.0

El cliente no dejó un comentario.

William C. 
Clasificación:
5.0

Fast and Friendly

samir K. 
Clasificación:
5.0

El cliente no dejó un comentario.

lawrence D. 
Clasificación:
5.0

Servicio al cliente de excelencia. Greatly appreciated the offer of an independent contractor to deliver, unload & return U-Box. Would have taken advantage of this sooner had it been offered sooner.

Sharon P. 
Clasificación:
5.0

Excellent overall experience!

sam B. 
Clasificación:
5.0

The truck rental was great, but no hand trucks available.

Garrett N. 
Clasificación:
5.0

Nada

Albert William M. 
Clasificación:
3.0

No parking for customers that needed a short rental.

Kelly M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL N. 
Clasificación:
3.0

U-haul has bad schedule problems

Dave C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary M. 
Clasificación:
3.0

Very disappointing to pick up a truck from a tire store with a visibly bad tire that made the vehicle shimmy almost uncontrollably. Thankfully emergency road service was able to come to my house and install a new tire before we headed out on our 800 mile move. I also had to wash the inside of the windshield and wipe down the interior. I will say the people from u-haul and the emergency road service were very professional and courteous.

William C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULES B. 
Clasificación:
5.0

Very easy transaction and very helpful staff.

Michael H. 
Clasificación:
5.0

I messed up the reservation process, and had never towed anything before. These folks helped me so much more than they needed too; first they fixed my reservation and got me the trailer I needed, then they called nearby auto parts stores to find the hitch adapter I needed since my car had a small receiver, gave me the price for that item, and then they went above and beyond in showing me how to attach it. I still had to do the physical “hook up” but they walked me through it and gave me the go ahead and reassurance that everything would be fine. These guys were great: super professional, and friendly, especially considering this all happened before they were even technically open.

William M. 
Clasificación:
5.0

Job well done, Thanks

Jan Craig L. 
Clasificación:
5.0

Perfect as is. Great customer service. Pleasant people.

Consiglia C. 
Clasificación:
2.0

I arrived in Myrtle Beach on 7/12/22. I took an Uber to U-Haul 5604 S Kings Hwy Myrtle Beach,SC. The Uber cost me $20.00. Thats expected. What was not expected was when I arrived at U-Haul, I was informed that they had no vehicle for me & the reservation was changed to U-Haul @ Rotts Tire & Auto Service 11790 Hwy 17 BYP, Murrells Inlet, SC. I had already let my Uber go. So not only did it cost me an additional $25.00 to get to the second location, but I had to wait 30 minutes for a second Uber. Upon obtaining the vehicle at the second U-Haul, it was found to be filthy. I had to ask the person at U-Haul to wipe out the vehicle which should have been detailed before another rental. I receive notification while I was in flight & had not checked my phone until arriving at the original U-Haul I had placed the reservation at in March. I am requesting at the very least to be reimbursed for my second Uber cost of $25.00. I would not recommend the U-Haul in Rotts Tire & Auto to anyone due to the condition of the van. Thank you for your time, Robert Zanichelli

ROBERT Z. 
Clasificación:
5.0

Very friendly and helpful staff.

FRED M. 
Clasificación:
5.0

Easy pickup and return along with the right equipment available. Staff helped hook up the trailer and decoupling upon return. Friendly and courteous staff.

Keith C. 
Clasificación:
3.0

My only complaint is that I was charged for a after hours drop fee when I did all the work, and that is what I was told to do

DANIEL O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
4.0

It took Me two days to get in touch with somebody from Murrells Inlet to get my U-Haul delivered. I sat in a que for over five hours total waiting for someone from my location to pick up and was told they can't transfer me. Never again.

matt M. 
Clasificación:
5.0

Service was excellent!

Gregory A. 
Clasificación:
5.0

No improvement needed. Stopped at a closed office over 4th of July weekend. About to leave when the owner arrived to drop something off. He asked what we needed and helped us rent an enclosed trailer that we desperately needed that weekend. He went over a beyond the call of duty. Would definitely use again and highly recommend this U-Haul location.

sam R. 
Clasificación:
5.0

They were awesome to work with!

Chad H. 
Clasificación:
5.0

Staff was above accommodating!

James C. 
Clasificación:
5.0

Awesome service, very helpful.

JOHN P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Paul K. 
Clasificación:
5.0

Very easy transaction

SHAWN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

Everything is great!

Scott P. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beverly P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bridget P. 
Clasificación:
5.0

El cliente no dejó un comentario.

nancy C. 
Clasificación:
5.0

Incredibly easy process from beginning to end. The truck was new and clean. From the looks of it their whole fleet was new, and they had a lot of trucks to choose from. The folks at Rott's Tire were friendly, efficient, and generous. In and out in 5 min, literally. Not much call for me to rent a truck but if I do I will defiantly rent a Uhaul from Rott's.

Charles S. 
Clasificación:
5.0

Friedly and very helpful.

Michael R. 
Clasificación:
5.0

Truck was old, and perhaps no longer a good candidate for long trips. (Drove like a boat)

RICHARD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley H. 
No se han enviado comentarios para esta ubicación.

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