Customer Reviews for Ross Dorrers Corner Garage LLC
(U-Haul Neighborhood Dealer)

623 reviews

1460 State Rte 34   Wall Township, NJ 07719

(732) 919-0513

Office Hours

  • Mon-Fri: 7 am–4:30 pm
  • Sat: 7 am–12 pm
  • Sun: 6 am–9 am
Special Operating Hours
  • 3/31/2024: Closed
  • 4/7/2024: 9:15 am - 12:00 pm
  • 4/14/2024: 9:15 am - 12:00 pm

Services at this Location:

Contact Us

(732) 919-0513

1460 State Rte 34
Wall Township, NJ 07719

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–4:30 pm
  • Sat: 7 am–12 pm
  • Sun: 6 am–9 am
Special Operating Hours
  • 3/31/2024: Closed
  • 4/7/2024: 9:15 am - 12:00 pm
  • 4/14/2024: 9:15 am - 12:00 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

GARY RENZ 
Rating:
1.0

The straps were not working on on the right side

SHERRON DAVIS 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER GONZALEZ 
Rating:
5.0

Customer did not leave a comment.

frank pantano 
Rating:
5.0

Customer did not leave a comment.

Lisa Apuzzio 
Rating:
5.0

Not much. Owner was very professional and kind. Rules of gas mileage and cleanliness were clearly explained.

Christopher Walko 
Rating:
5.0

Customer did not leave a comment.

Cassandra Ferrigno 
Rating:
5.0

Customer did not leave a comment.

Israel Villegas 
Rating:
5.0

Nothing. I've rented here twice now, and twice I had a pleasure to work with Mike. Mike was great, friendly, respectful and pleasant to work with. I highly recommend this location to my friends and family, and will definitely rent from this location again. Thanks Mike for making my move less stressful.

Huy Ha 
Rating:
5.0

Customer did not leave a comment.

Zachary Sussman 
Rating:
5.0

Customer did not leave a comment.

FRANCIS SUNDBERG 
Rating:
3.0

The truck was “ready for pickup” except for the fact that all the snow/ice was on the roof and between the windshield wipers. Becomes a hazard when you go on the highway. This should have been taken care of for the amount of money I paid to have the car for 3 hours.

Alex Myhaylychenko 
Rating:
1.0

Man was rude placed my card and license on counter with force. Will never rent there again.

Denine Hasan 
Rating:
3.0

I needed a hitch ball which they don’t carry. I had to drive to Middletown pick one up

Gary Sfraga 
Rating:
2.0

App did not work and Iwas charged additional coats due to this

Andaline McCue 
Rating:
5.0

Customer did not leave a comment.

Ronald Stevens JR 
Rating:
5.0

Customer did not leave a comment.

JOHN CERVINI 
Rating:
5.0

Customer did not leave a comment.

JOHN WHALEN 
Rating:
5.0

I think the truck needs a wheel alignment, and the shocks are vary tight you feel every bump on the road but the service were very good and helpful

Shlomo Lefkowitz 
Rating:
5.0

Customer did not leave a comment.

Keith Seeley 
Rating:
4.0

Customer did not leave a comment.

Robert Linnett 
Rating:
5.0

this facility was great

Paul Hester 
Rating:
5.0

It’s good and really easy, thanks

Jose Molina Vargas  
Rating:
5.0

Friendly owner. Highly recommend this location.

paul chiappetta 
Rating:
5.0

The owner operator was friendly and engaging.

Christopher Kiley 
Rating:
5.0

Customer did not leave a comment.

Richard Hilton 
Rating:
5.0

Customer did not leave a comment.

Lenae Madonna 
Rating:
4.0

Customer did not leave a comment.

ROBERT CANFIELD 
Rating:
5.0

Customer did not leave a comment.

Shane Bickerton 
Rating:
5.0

Customer did not leave a comment.

pete sanquini 
Rating:
5.0

Customer did not leave a comment.

Richard Hilton 
Rating:
4.0

Although I give this location high marks - MIke Dorrer is great to work with, I had to travel an additional 20 miles to use it because my reservation was not honored in my hometown. The Uhaul central ladies worked some magic to find another truck for me, but I'm still out the extra cost of travel in addition to the time wasted getting to the other location and the return.

curtis knauss 
Rating:
5.0

Customer did not leave a comment.

James Maywalt Jr 
Rating:
5.0

Very friendly and helpful

thomas faulkner 
Rating:
4.0

Customer did not leave a comment.

JOHN MIZENKO 
Rating:
5.0

Customer did not leave a comment.

Teresa Adamus 
Rating:
5.0

Customer did not leave a comment.

Sylvia Carrion 
Rating:
3.0

Pickup location was fine, used due to location and convenience. Used the U-Haul app to pick-up and drop off so did not interact with anyone at this location. Quick, easy pickup and drop off.

Brian Canney 
Rating:
5.0

Everythign went smooth

Thomas Zdanowicz 
Rating:
5.0

Customer did not leave a comment.

Anthony Barone 
Rating:
5.0

The site and operator that actually had the truck was great. Unfortunately, you sent me a text saying the site I originally chose had changed but when I logged in that morning to finalize the registration, you still listed my reservation as being at the original site so that is where I went to pick it up. On the printout it did show the new location but why would you show the wrong location associated with the reservation when logging in to your system after you already changed it? This made me think you had changed it back again. Obvious, renters need to check every detail on a UHaul reservation as they cannot be trusted (you also changed the truck size I was getting). Put the pickup location in HUGE letters on the printout with a note WE CHANGED WHERE YOU ARE GOING beside it. You don't need to hide this in small print.

Frank Worbs 
Rating:
5.0

Customer did not leave a comment.

John Kozak 
Rating:
5.0

Customer did not leave a comment.

Harry Sethi 
Rating:
4.0

Customer did not leave a comment.

Frank Altamura 
Rating:
5.0

Customer did not leave a comment.

Hideki Jashimoto 
Rating:
5.0

Great experience !!!

Charles Bertrand 
Rating:
5.0

Customer did not leave a comment.

Jose Moret 
Rating:
5.0

Fast, efficient & friendly.

Ronald Hammond 
Rating:
5.0

Customer did not leave a comment.

Winicius De Lima Silva 
Rating:
4.0

Customer did not leave a comment.

Timothy Andrews 
Rating:
4.0

Customer did not leave a comment.

Charlotte McAllister 
Rating:
5.0

Customer did not leave a comment.

Donald Glenn 
Rating:
5.0

Customer did not leave a comment.

Allison Milancewich 
Rating:
5.0

Customer did not leave a comment.

Jay Holt 
Rating:
5.0

Customer did not leave a comment.

daine petix 
Rating:
5.0

not a thing they were the best

Leonard Giles 
Rating:
5.0

Customer did not leave a comment.

Nathan Lloyd 
Rating:
2.0

Have the people there be more friendly

Diane Gargone 
Rating:
5.0

Customer did not leave a comment.

Nathan Lloyd 
Rating:
5.0

We rent from here all the time. It's always great!

Nathan Lloyd 
Rating:
5.0

The owner of the location was extremely helpful and nice

JOSHUA SILVA 
Rating:
3.0

Customer did not leave a comment.

Chris Belkot 
Rating:
5.0

Customer did not leave a comment.

Keith Bruno 
Rating:
5.0

Customer did not leave a comment.

Frank Altura 
Rating:
5.0

Customer did not leave a comment.

Andrew Carpe 
Rating:
5.0

the whole dorrer family are good people they have served that area for a very long time,i used to junk cars and talk with ross in the 90s at the junkyard great guy

donald schmidt 
Rating:
4.0

Customer did not leave a comment.

dick schrumph 
Rating:
5.0

Great service

glenn albano 
Rating:
5.0

Always the best

FRANCESCO LOMANGINO 
Rating:
5.0

Customer did not leave a comment.

jose martinez 
Rating:
3.0

Customer did not leave a comment.

Peter A Sforzo 
Rating:
5.0

The establishment was beyond friendly and helpful. The owner was super helpful. Without the guidance from him we would have been confused with how the ride share worked. My advice to your service would be to advise people to pick up their truck 30 min prior to help schedule the time for the check in. Other than that, I am so satisfied! The truck was perfect, the check in and check out process is really beneficial for the renter because of the process of taking pictures, the security of knowing you are renting from a company that truly cares and the efficiency of the maintenance is immaculate. I thank you truly.

christina henschel 
Rating:
2.0

It was 15 degrees out and service person charged us because blankets were not folded . We just finished a 16 hour trip . Definitely not using this location again.

George Hagstoz 
Rating:
4.0

Customer did not leave a comment.

maureen boyette 
Rating:
5.0

Customer did not leave a comment.

Kathleen McDonough 
Rating:
5.0

Out of all the places I've rented with U-Haul Dorrers is the only place I'll use anymore. It's super easy, always there when promised (which other locations have not done) and the owner of the shop is really nice and easy to deal with!

TERRY BROWNING 
Rating:
1.0

Customer did not leave a comment.

Griffin McDermott 
Rating:
4.0

Nothing at this time.

michael laddaga 
Rating:
5.0

When I came to the location the employees were not helpful at all. I ended up having to call the main call center for them to assist me in my reservation.

SHANE MILLER 
Rating:
5.0

Customer did not leave a comment.

BRIAN REILLY 
Rating:
2.0

The owner was unfriendly and completely disrespectful. I would suggest focusing on customer service and not acting like doing your job is an inconvenience.

Joseph Slusser 
Rating:
5.0

Customer did not leave a comment.

sarah gower 
Rating:
5.0

Superfast, professional, polite AND open at 7AM! Fantastic experience!!!

JOE LATONA 
Rating:
5.0

Customer did not leave a comment.

Frank illo 
Rating:
5.0

Customer did not leave a comment.

David Prusecki 
Rating:
5.0

The price a little bit high. All others are excellent!

SHU LIU 
Rating:
3.0

I was appalled by how snippy the representative was when we first encountered. I said " Good morning ", and he didn't reply. He acted as though I was bothersome. Other than that , the truck was clean, and it was there for the pick up. I would do business with U haul again, but I would rather pick up from another location. I don't care to do any business in Wall Twp!

miriam haskins 
Rating:
3.0

Customer did not leave a comment.

Ismail Issa 
Rating:
1.0

They truck had no gas and 20mins after arriving to load my items and getting ready to start my move the truck wouldn’t start had to have the truck towed back to uhaul so i was unable to move my items.

Danielle agolio 
Rating:
2.0

Made a reservation and the keys weren’t left in the lock box to actually pick the vehicle up. Put me behind a whole day with my job at hand.

DANIEL HICKS 
Rating:
5.0

Customer did not leave a comment.

Mark Dulin 
Rating:
5.0

Customer did not leave a comment.

Marlon Savery 
Rating:
5.0

Customer did not leave a comment.

David McClelland 
Rating:
5.0

Customer did not leave a comment.

James Eadicicco 
Rating:
5.0

Customer did not leave a comment.

Judith Musa 
Rating:
3.0

It was ok. An hour round trip for me to get the trailer.

andrea gadot 
Rating:
4.0

I reserved a closer Pick-Up Location weeks in advance, but was sent to another location far from my house a day before rental making it much less convenient. This added more miles and time to my trip...was disappointed in U-Haul.

Kenneth Wolf 
Rating:
5.0

Customer did not leave a comment.

Gary DeSarno 
Rating:
5.0

Courteous, clean and efficient

Tom Bisbal 
Rating:
5.0

Nothing

Joseph Hackett 
No reviews have been submitted for this location.

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