El cliente no dejó un comentario.Jason P.
Customer Reviews for Roots Auto Sales
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very professional and made it really simpleOlin L.
El cliente no dejó un comentario.DOUGLAS T.
El cliente no dejó un comentario.Coral C.
El cliente no dejó un comentario.PETER DAVID F.
No one on site, night drop only at 10 am on a business dayJOHN S.
El cliente no dejó un comentario.Shandale B.
Brian was very helpfulDiane M.
El cliente no dejó un comentario.Bruce D.
El cliente no dejó un comentario.MIKE M.
El cliente no dejó un comentario.Dean H.
Excellent, easy, and friendly experience. Farr West location was convenient and well organized. Would highly recommendChad H.
El cliente no dejó un comentario.HENRY ALEXANDER W.
El cliente no dejó un comentario.Larry B.
No one was at the lot. It was not clear to me that the location was not staffed during business hours. I left the keys in a dropbox.Nathan H.
Roots Auto Sales is a awesome Uhaul rental pickup / drop off location ! Brian is the man , he will go out of his way whenever needed to make sure your a happy and satisfied customer ! He even helped me out get a trailer needed after hours , when others would never do that !michael M.
Owner was very accommodating and made the pick up very easy. Paid way more for the trailer then what it shows on u-haul.com. Not happy about that, but overall, I was pleased to get the equipment I needed. Gracias.David M.
On the flip side, this guy texted me on Sunday, introduced himself. Made sure I knew how and where to drop the rig off. He called me when I said I'd drop it off to walk me through the process. This guy knows whats up. True customer service at its finest!!! Thank you Brian!!Jeremy T.
This location was awesome. Bryan was fantastic at customer service and everything was well handled.Stephen B.
Very friendly and very easy process to get the truck and take it back. Easiest by far! Definitely will use this location in the future.Diana M.
El cliente no dejó un comentario.Kury K.
El cliente no dejó un comentario.Abby B.
El cliente no dejó un comentario.Sheila B.
What can I say, Brian in Farr West went over and beyond to ensure my move was effortless. He stayed in contact with me, leading up to the move, status updates to ensure I had the right truck the morning of the move. Then after I was moved and settled he text to see if I made it safely. He truly cared. I have never experienced such great care and I hope he realizes what he did to help me. Incredible person.Sara B.
Brian was very friendly and helpful. He was very patient even though I was pretty frazzled!Angie P.
this was a non-staffed location when I returned the truck. However, the owner called me before my expected return date to insure that I was familiar with the process to return the truck. that was helpful and the process was completed without problems.Mark A.
El cliente no dejó un comentario.Todd H.
Guy i talked too about the rental was very pleasant and easy to work withJeff R.
El cliente no dejó un comentario.Nicholad R.
No one was there. Reported return by phone.SCOTTY D.
El cliente no dejó un comentario.Anita H.
It was pretty good, the guys was really nice and helpful. However it was very difficult to find the location. How he made me drop off the truck was also a little odd.BRAYDEN B.
Brian made the whole rental experience quick and easy! Five star service . . Thank you ðŸ™Willy R.
El cliente no dejó un comentario.TAYLOR MARIE B.
El cliente no dejó un comentario.Christopher B.
I over did the milage I said 75 miles and I only used 60 miles do I get a refund for the 15 milesDavid E.
The brakes we crazyBenjamin P.
This was the easiest moving experience we've ever had. Brian made the check in/check out process simple. I never want to move again, but if I did i would for sure call Brian.Taylor S.
El cliente no dejó un comentario.Daniel S.
Man of the car dealership was excellent Showed up early just to make it everything runs smoothly. Excellent representativeMalachy D.
It was hard to find the location. It was not well marked and it was difficult to find what I needed to for after hour drop off.Marissa S.
We dropped it off on Saturday and no one was there to interact with, but the automated system was ok to useMichael B.
Brian was awesome! He worked with us when we changed our plans and was super helpful in answering our questions and setting up the auto transporter. Definitely recommend.Mary L.
El cliente no dejó un comentario.Lisa L.
Amazing customer service!Jennifer R.
I put $12 more gas in then I needed due to the gas gauge not reading as I filled. Then on top being charged $.40 per mile overage I thought was really a bit much. I have rented three trucks from UHaul and this experience was the worst.JAY D.
Excellent customer service. Very helpful and friendly.Jeremy O.
He was amazing getting me my truck very easy processes of bring it back I will go thru him again when I moveAshli M.
I was very well taking care of. No waiting at all. The quickest experience I've had. High recommended. Thanks.brien N.
I rented a 15' truck for 28 hours and was charge $258.I would not rent from this location if you are planning on driving a good distance. I didn't know I was getting charged per mile because Uhaul usually gives a flat rate for the rental.Paul V.
El cliente no dejó un comentario.Janet W.
Every thing went very well with the rental. Thank you,Kristin F.
El cliente no dejó un comentario.Mike R.
El cliente no dejó un comentario.Benjamin G.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.AMY B.
Very niceRichard P.
Bryan was amazing and understandable. Would definitely recommend asking for him if you need a U-Haul in pleasant view/plain city. Very professional gentleman who made my life ten times easier with the little things he did. Gracias.Christian Z.
El cliente no dejó un comentario.james D.
El cliente no dejó un comentario.Melissa W.
Worked to help me on short notice and when I was having difficult time reserving equipment online. GraciasGARY M.
Hard to find, not clearly marked, no person there. Dropped off on a Thursday afternoon during business hours.Blair H.
Great experience. Needed the equipment quickly and was able to get it.Thomas K.
Verify that the damn brake lights and turn signals work.Matthew P.
Great servicePatrick S.
El cliente no dejó un comentario.John H.
The owner at this location is trusting and friendly. However be prepared to hookup your equipment yourself.James H.
I was so pleased with my experience at your location. I think Ryan was the one to help me. He was excellent! Friendly, helpful, answered all my questions and I can't say anything greater about him. Wonderful experience and I am so grateful to have had it!Landon C.
El cliente no dejó un comentario.John G.
Brian is the man! Super helpful and pickup and return was super fast and simple. Best uhaul experience ever!Tucker C.
El cliente no dejó un comentario.Cory L.
Process was quick and easy. Staff was there right at our scheduled time and had the truck ready to go. Very friendly and helpful. Returning the vehicle was even easier. Just parked it and dropped off the key. I would recommend anyone to use Roots Auto Sales if they need to rent a truck.George U.
Brian was very helpful, fast, and friendly.David A.
Phone number was busy every single time calling. Not helpful at all.Cory L.
El cliente no dejó un comentario.Rebecca D.
El cliente no dejó un comentario.Victoria F.
Brian was very helpful and knowledgeable. We had a great experience and will definitely use his location in the future!Lisa J.
He met me at location and was very helpful in getting me on my way in a timely manner. Highly recommend.Garrett A.