Customer Reviews for Ronny's Unique Automotive
(U-Haul Neighborhood Dealer)

42 reviews

1999 Lakewood Rd   Toms River, NJ 08755

(732) 504-3893

Office Hours

  • Mon: Closed
  • Tue-Sat: 9 am–3:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(732) 504-3893

1999 Lakewood Rd
Toms River, NJ 08755

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Sat: 9 am–3:30 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Carl Rickert 
Rating:
5.0

Customer service. Was excellent

donald chambers 
Rating:
5.0

Nothing at all. Everyone did a great job. Definitely use u- haul again

David Bruno 
Rating:
3.0

Customer did not leave a comment.

Jason Feldman 
Rating:
3.0

Customer did not leave a comment.

john rafferty 
Rating:
4.0

I really appreciated the assistance from the employee. He was very helpful when the app failed.

Joseph Iovino 
Rating:
1.0

Pick up was an hour and 1/2 overdue.

KRISTIN BRESSLER 
Rating:
5.0

Person was very friendly and helpful

Frank D'Arc 
Rating:
5.0

Customer did not leave a comment.

Vincent Cerpa 
Rating:
5.0

Customer did not leave a comment.

Ruben Perez Franco 
Rating:
2.0

The location was not even open, communication was poor and the app needs improvement. The side mirrors could not be adjusted, very dangerous. The people at the rt 9 agency were very nice and helpful even though they were not involved in the rental.

JOHN PALLAY 
Rating:
5.0

Customer did not leave a comment.

Morgan Hunter 
Rating:
2.0

Was hit with additional charges that I felt were not justified. Person who handles U Haul was not there.

JOE KAVALUS 
Rating:
5.0

Customer did not leave a comment.

Christopher Kiessling 
Rating:
5.0

Customer did not leave a comment.

Margaret Blood 
Rating:
3.0

Location was temporarily closed on Wednesdays. Caused delay in getting move started. Man was pleasant, helpful and thorough.

Debra Marra 
Rating:
1.0

I used the truck for 4 hours and spent over 200.00 without gas that is not right!!!! Also it took a long time to pick up truck!!

anthony dambrisi 
Rating:
5.0

Customer did not leave a comment.

Wayne Simpson 
Rating:
5.0

Customer did not leave a comment.

RONE SMITH 
Rating:
5.0

They were very nice people and I appreciated their help.

richard sette 
Rating:
3.0

I guestioned The size of the truck and was concerned if it would be large enough. The truck was not and unique auto at 1999 Lakewood Rd tons river Nj did not have a larger vehicle available. I returned the truck several hrs later 16:00 hrs. I made numerous calls to your 1-800-gouhaul with no OT answering the phone. Pls email me st kjv1232@aol.com with a update bill for the 4 1/2 hrs rental. Thank you Ken Elliott

ken elliott 
Rating:
4.0

Customer did not leave a comment.

jeri oliverie 
Rating:
5.0

Gary and the others were very kind and patient with me as I had a few questions to be answered. I would use them again.

Victoria Cardenas 
Rating:
5.0

Gentleman that helped was polite and helpful

teresa hefer 
Rating:
3.0

The woman who took care of me didn't seem like she knew what she was doing. I waited a long time to finish the process of returning the truck. I would suggest training the person handling customers to be more effecient with customer service.

Michelle May 
Rating:
2.0

Pick a better location to rent trucks. They didn’t seem well equipped to handle the rental. They also had to nearly restart the rental because your system required additional information because they are a vendor and not a U-Haul store. It took me 30 minutes to get my truck and I had completed the express check in online and paid in advance. Very poor experience.

Jeffrey Dennis 
Rating:
5.0

Customer did not leave a comment.

james matthews 
Rating:
5.0

Customer did not leave a comment.

Sue Weissner 
Rating:
2.0

There is a larger U Haul facility just 1/2 mile down road which would have been better for a drop off.

Patricia Warren 
Rating:
5.0

Customer did not leave a comment.

catherine bondi 
Rating:
2.0

This place was not the preferred location but was getting the truck returned there a few hrs before I needed it. Whew!! They dont open till 9 and uhaul is a side gig, I waited a half hour, while he fixed the lift in his shop. Way more important than getting me out of there. Had to pay for an extra day, was hoping to get the truck by 730 but it was almost 10 by the time I got on the road. A business that doesnt open till 9??

Chris Bayer 
Rating:
5.0

the owner was great, very smart the way he went about resolving furniture pad issue. could use more uhaul signage to make it easier to find. also slow computers. the owner and team member Great Customer service!

tim whalen 
Rating:
5.0

Customer did not leave a comment.

Sandra Donlan 
Rating:
5.0

Customer did not leave a comment.

William George 
Rating:
3.0

Customer did not leave a comment.

dennis nutini 
Rating:
5.0

All were pleasant n helpful.

alexander malec 
No reviews have been submitted for this location.

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