Customer Reviews for Roma Lpg & Storage
(U-Haul Neighborhood Dealer)

79 reviews

621 E Grant St   Roma, TX 78584

(956) 849-7078

Office Hours

  • Monday - Saturday:
    8 am - 12 pm / 1 pm - 5 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(956) 849-7078

621 E Grant St
Roma, TX 78584

Services at this Location:

Office Hours

  • Monday - Saturday:
    8 am - 12 pm / 1 pm - 5 pm
  • Sunday:
    Closed
  • Free towing inspection
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Dario Guerra 
Rating:
5.0

Customer did not leave a comment.

rogelio ramos 
Rating:
5.0

Awesome customer service!

ABEL VILLARREAL 
Rating:
5.0

Customer did not leave a comment.

Jose Cuestas 
Rating:
5.0

Customer did not leave a comment.

Noel Garza 
Rating:
5.0

Customer did not leave a comment.

Jose Cuestas 
Rating:
5.0

Keep up the good work.

VALENTIN MORENO 
Rating:
4.0

the man in charge was very friendly and helpful

june kehs 
Rating:
4.0

Customer did not leave a comment.

Robert Mann 
Rating:
5.0

Very nice people and easy rental. The reservation and check out process was a breeze.

Mac Sandoval 
Rating:
5.0

Customer did not leave a comment.

Richard Whitney 
Rating:
5.0

Agent was very professional.

ROBERT HUNT 
Rating:
5.0

Have a designated marked location where vehicles should be parked for drop-off.

Jorge Quezada 
Rating:
5.0

Nothing every thing was great and well attended by Mr Ramirez

DIANA LEAL 
Rating:
5.0

Customer did not leave a comment.

Carlos Cortez 
Rating:
5.0

Nothing! Everything is awesome.

EUFEMIA JASSO 
Rating:
5.0

Customer did not leave a comment.

Alejandra Valerio 
Rating:
5.0

Customer did not leave a comment.

VICTOR FLORES 
Rating:
5.0

Excellent service!!

Eufemia Jasso 
Rating:
3.0

Trailer tire blew out And was bad from the start.. The people that rented the dolly to us were very nice but the dolly was beat up and had poor tires It’s not their fault they were just trying to make it happen for us.. Great people and very good to us..

MAX FINCH 
Rating:
5.0

Customer did not leave a comment.

Navarro Jose 
Rating:
5.0

Customer did not leave a comment.

Leonel Longoria 
Rating:
5.0

Customer did not leave a comment.

Sergio Garcia 
Rating:
5.0

Customer did not leave a comment.

Ricardo Barrera 
Rating:
5.0

Customer did not leave a comment.

Raul Moreno 
Rating:
5.0

Customer did not leave a comment.

Eufemia Jasso 
Rating:
5.0

Nothing great place

Eric Narvaez 
Rating:
5.0

Customer did not leave a comment.

Luis Canales 
Rating:
5.0

Customer did not leave a comment.

jose Canalez 
Rating:
4.0

Customer did not leave a comment.

Orlan Paulson 
Rating:
5.0

Great customer service place was closed due to being New Years Day, but Mr. Ramirez was nice enough to open just so we could rent the equipment I needed. I'll recommend this place 110%

Ana Sandoval 
Rating:
5.0

Mr. Ramirez was very friendly and very helpful. He did explain the process, as this was my first time renting a uhaul.

teresa hinojosa 
Rating:
5.0

Your rates are high. Take the people into consideration and make more promotions that will help your customers.

Graciela Gutierrez 
Rating:
3.0

Customer did not leave a comment.

Diane Rios 
Rating:
5.0

Customer did not leave a comment.

Sandra Gomez 
Rating:
5.0

Mr. Ramirez, was very helpful explain paperwork and safety about the towing dolly.

Roberto Escamilla 
Rating:
5.0

Customer did not leave a comment.

Luis Silva 
Rating:
5.0

great service

Perez Alejandro 
Rating:
5.0

Customer did not leave a comment.

Rating:
4.0

Parking lot to road entrance is rough. Smoother entrance makes for excellent rating.

Debra Snyder 
Rating:
3.0

Very neighborly, friendly and helpful.

Orlan Paulson 
Rating:
3.0

Customer did not leave a comment.

ROLANDO GONZALEZ 
Rating:
5.0

Good!

IRMA MORENO 
Rating:
5.0

Customer did not leave a comment.

DARIO ESCOBAR 
Rating:
3.0

Get the owner a better faster computer, internet connection, and or computer training. He's very slow, but he's very friendly and tries to please the customer.

Orlan Paulson 
Rating:
4.0

Customer did not leave a comment.

ORLAN PAULSON 
Rating:
5.0

Customer did not leave a comment.

ISABEL GARCIA 
Rating:
5.0

Customer did not leave a comment.

CRESENSIO LOPEZ 
Rating:
1.0

Customer did not leave a comment.

IAN PUC 
Rating:
5.0

Customer did not leave a comment.

heraldo garza 
Rating:
5.0

Everything was good.

Maria Hinojosa 
Rating:
5.0

Very good attitude

horace roberson 
Rating:
5.0

Customer did not leave a comment.

ANN GARZA 
Rating:
5.0

Customer did not leave a comment.

JOSE SALAS 
Rating:
4.0

i was disappointed that we had to rent a much larger truck than was needed due to no availability of the size we did need.

gracie gozalez 
Rating:
1.0

mucha tardanza con mi reservacion desde julio que no habia truck, yo necesitaba uno 10' y hasta ayer me tuvieron uno pero de 20' vine gastando mas gas ,para solo un comedor que iba mover, el truck tiene damage el volante o la direccional, quiero un reembolso por tan mal servicio , tardanza no lo que yo necesitaba gaste gas que no debia , aparate el truck tenia problema al conducir el volante estaba muy suelto le dije al dealer que no lo rentara asi, pero me dijo que el no podia hacer nada por un reembolso para mi ,mi numero en ekl trabajo es 9564871700 hasta las 6pm de lunes a viernes

MARIA SANDOVAL 
Rating:
5.0

Customer did not leave a comment.

CARLOS GUZMAN 
Rating:
3.0

Customer did not leave a comment.

ISMAEL BECHO 
Rating:
5.0

Customer did not leave a comment.

Manuel Higadera 
Rating:
5.0

Customer did not leave a comment.

FABIAN ELIZONDO 
Rating:
5.0

The gentleman there was very kind and friendly. I really appreciated his help! Great customer service from this location!

ANNABEL ALVAREZ 
Rating:
5.0

Customer did not leave a comment.

Velma Valdez 
Rating:
5.0

Customer did not leave a comment.

SAMUEL VIELMA 
Rating:
5.0

Don't let the customer lose all their money due to a computer error or server being down. Hand write a contract.....then the customer will be on their way not out the movers money and out of work because they lost 2 days due to the server being down and credit their card back if the experience cost them more than the rental in the first place.

DONNIE WELLS 
Rating:
4.0

Customer did not leave a comment.

Fabian Elizondo 
Rating:
4.0

Customer did not leave a comment.

Fabian Elizondo 
Rating:
4.0

Customer did not leave a comment.

Jesus Cuellar 
Rating:
4.0

Customer did not leave a comment.

JESUS CUELLAR 
Rating:
5.0

Great service , nice staff and best price . I karina GUAJARDO recommend them for your next moving trip

KARINA GUAJARDO 
Rating:
5.0

Customer did not leave a comment.

Jorge Salazar 
Rating:
5.0

Customer did not leave a comment.

Chris Lewis 
Rating:
5.0

Customer did not leave a comment.

WILL LOWERY 
Rating:
3.0

Customer did not leave a comment.

Debra Snyder 
Rating:
5.0

TODO EXELENTE NINGUN COMENTARIO

PEDRO DIAZ 
Rating:
5.0

Customer did not leave a comment.

armondo cantu 
Rating:
3.0

My trailor was rented to a local customer the day I was to pick it up at Rogers Texaco in Mission Texas. Your local dealer which is one mile from my home didn't bother to look at his reservation screen on his computer before renting it out for the day. He didn't offer to help me in any way other than to call your reservation office to try and find another. His local line didn't work so I had to make the call on my mobile phone. After 35 minutes of listening to all kinds of ads and constantly hearing how important my phone call was to Uhaul some one finally answered. How important was my call when it takes over 30 minutes for you to answer the phone? I then had to drive 1 hour away to get a trailor. This 2 hr. trip cost almost $50.00 worth of gas. When trying to return the trailor in Richmond tx. I again waited on the phone for 15 to 20 minutes only to be sent to a location that was no longer in existence by aAmad whom I could barely understand but I realized after hearing how important my phone call was to you for the next 15 minutes that you really care. Next I was sent to another location that wasn't open that day. I looked in the yellow pages and found a dealer 10 miles away and was finally successful in returning your trailor. The answer to your question is more operators......and a system that prevents letting a trailor out after it has been reserved.

Rusty McDaniel 
Rating:
3.0

Management was good.

HUMBERTO ZAMARRIPA 
Rating:
5.0

Customer did not leave a comment.

MIGUEL CARRILLO 
Rating:
3.0

Customer did not leave a comment.

No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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