Comentarios de los clientes para Roland Rentals

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Roland Rentals

Clasificación general:

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Kendric S.
Clasificación:

Good customer service.

Trevor J.
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El cliente no dejó un comentario.

michael H.
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Very kind and professional service. I will visit that location again for any trailer needs.

shannon E.
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Very helpful and professional. Told him on the phone will recommend any of my military friends to use that location.

Apolinar S.
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El cliente no dejó un comentario.

Ruben L.
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El cliente no dejó un comentario.

demarcus W.
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The driver door on the truck would not close

William M.
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El cliente no dejó un comentario.

larry M.
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El cliente no dejó un comentario.

Gavin Y.
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El cliente no dejó un comentario.

DAVID D.
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Very professional and helpgul.

ASHLY J.
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El cliente no dejó un comentario.

Michael W.
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Great location. Rental manager is top notch. Thanks

Fausto V.
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El cliente no dejó un comentario.

JACQUELINE J.
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El cliente no dejó un comentario.

ivette S.
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El cliente no dejó un comentario.

Rosny W.
Clasificación:

Need more parts for customer needs

mario I.
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El cliente no dejó un comentario.

Duval C.
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El cliente no dejó un comentario.

Duval C.
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El cliente no dejó un comentario.

Michael C.
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El cliente no dejó un comentario.

Shamika W.
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I had a great experience at Roland Rentals. I used the express check in and it was perfect. I arrived early, signed my contract, looked over the truck, and then he helped me load and secure my vehicle on the trailer. Our trip was over 1500 miles and we had no issues. The air was ice cold the entire trip. We did not have any issues at all with the equipment. We sat in traffic for hours going through different states and still managed to not have to spend too much more than we budgeted for gas. The overall experience was quick and the equipment was reliable. I would recommend this location for your moving needs.

gregory R.
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Everything was excellent

patrica C.
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The place we ordered the truck from was not so great. The woman was making calls while placing my order, talking to other people and not really paying attention. She also promised to have the truck ready for me at her location. It was not.

jackie M.
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El cliente no dejó un comentario.

Roberto M.
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The AC stopped working about 20 minutes into my trip I called the 800 number to get it fixed and nothing was done about it I feel like I need a refund or some kind of compensation for that!

Bernie D.
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Roland himself set me up. Very pleasant and friendly. Highly recommend.

Angell W.
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Nothing. And the guy who runs the place has very good customer service skills very friendly and makes you feel like your business is appreciated.

jake E.
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The roof leaked and ruined some clothing.

Terance F.
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El cliente no dejó un comentario.

doanld G.
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Great service.

Dung N.
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El cliente no dejó un comentario.

Jay W.
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El cliente no dejó un comentario.

Rodney C.
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El cliente no dejó un comentario.

Robert G.
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El cliente no dejó un comentario.

Thomas C.
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El cliente no dejó un comentario.

Charles M.
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El cliente no dejó un comentario.

Charles M.
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Equipment was ready when we arrived. Started the move on the right foot!

TIMOTHY R.
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Very helpful and professional, recommend 5 star

Robert W.
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El cliente no dejó un comentario.

Amanda H.
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El cliente no dejó un comentario.

arturo V.
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El cliente no dejó un comentario.

nelson M.
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El cliente no dejó un comentario.

robert C.
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El cliente no dejó un comentario.

kelly H.
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employee was very kind patient and knowledgeable

Christopher G.
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El cliente no dejó un comentario.

ASHLEY A.
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El cliente no dejó un comentario.

JEFFERY S.
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The U-Haul rep was very helpful. Can not think of anyway to improve as the process for picking up the equipment couldn't have been any better.

Rebecca S.
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El cliente no dejó un comentario.

Dylan H.
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My trailer was the wrong size due to bad information on the uhaul website it did not fit my car. Went to swap it out for a larger one to tow my vehicle and also was too small. Have the correct vehicle information updated in your system. Vehicle was a 2014 Ford Explorer and a 2008 Dodge Ram 1500. Will not use uhaul again.

Ivan S.
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I'm not sure if there is anything to improve, Roland rentals was very friendly, answered all my questions. They ensure the car dolly was install correctly to the truck. Overall a great experience.

Sabrina G.
Clasificación:

Pretty easy. My husband and I did it all on our own. Picked it up and dropped it off without the help of an associate. We only needed it for a quick 3 hours. So the price could have been a little better. Overall, everything went well.

Henry R.
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The Gentleman at this Location was very professional.

Tracey G.
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El cliente no dejó un comentario.

laurynx C.
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El cliente no dejó un comentario.

Shane S.
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Amazing service!!! Was so helpful and understanding!!! Would recommend over any uhaul company!!! A+++++

Tosha M.
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I recently did the self checkout, and was told by Uhaul in store representative that i wasn't getting the truck that was schedule it was new. They gave me a truck that didn't drive good and the heat didn't work..Will never use that location again.

john Z.
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I was told that due to the fact that the vehicle had nearly no gasoline (less then 20 miles to empty) that any fuel over 1/4 tank that I returned would be credited to me. That was not the case. I turned the vehicle in with 5/8th a tank and received nothing.

jason M.
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El cliente no dejó un comentario.

JW H.
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Very accommodating.

Scott S.
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El cliente no dejó un comentario.

Joseph B.
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El cliente no dejó un comentario.

Patricia W.
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El cliente no dejó un comentario.

Jay W.
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El cliente no dejó un comentario.

nathaniel H.
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El cliente no dejó un comentario.

Wesley U.
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I was charged double for mats and dolly. Called and was told that the location would call me and refund me. The location never called. In confused because both uhaul and the location charged me and neither refunded me. Would never use uhaul again unless situation is rectified.

Kerry F.
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Nice people and nice business. Handy and easy to get to. KInda small but its for U-Haul trailers and trucks.

Tracy F.
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El cliente no dejó un comentario.

Tammy M.
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El cliente no dejó un comentario.

DAVID O.
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El cliente no dejó un comentario.

DAVID O.
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El cliente no dejó un comentario.

BRIDGET J.
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El cliente no dejó un comentario.

Michael H.
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El cliente no dejó un comentario.

Ava C.
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El cliente no dejó un comentario.

Scott M.
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El cliente no dejó un comentario.

Michael F.
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El cliente no dejó un comentario.

Richard P.
Clasificación:

Check wiring connections for corrosion

Bill P.
Clasificación:

1st) you moved my pick up location without telling me, I found out by calling the original location just to triple check as the timing of my move was very very sensitive (moving my 92 year old grandfather 3 hours away and medical equipment had to be there in a timely fashion) and they told me that they did not have vehicles. I then had to call you and inform you of the issue and you moved me to another location 2) the morning of the pick up at the 2nd location, of course they did not have vehicles!. After wasting and hour and a half of my time we were then sent to a 3rd location. During all of this delay there was a crew of people waiting at the move site that I am paying by the hour. From this you have cost me $100 in wasted wages I had to pay the crew. How you plan on compensating me for the inconvenience and financial losses you have caused me? Staff at the 3rd location was helpful and this bad review should not reflect on them. I view this as an incompetent job from your centralized logistics center and not your on the ground agents

TRACEY C.
Clasificación:

El cliente no dejó un comentario.

EVERETT Z.
Clasificación:

I rented a car dolly from UHaul for an overnight use. Literally, three miles from the location the left tail light fell off the dolly and began dragging the ground. I stopped, placed the light back on dolly and made a u-turn back to the store. It fell off two times before making it back. The salesperson was great, personally fixing it within 15 minutes. The next day, however the same light fell off again. I had to fix it myself to make it back home. The left strap also came loose twice while towing. While the location and salespeople were great...I'm leary about u-hauls new car dolly design. It's easy to use, but may fall apart while towing.

KWAME M.
Clasificación:

El cliente no dejó un comentario.

John A.
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El cliente no dejó un comentario.

Tiffianie H.
Clasificación:

El cliente no dejó un comentario.

VIOLETA S.
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El cliente no dejó un comentario.

Michael H.
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El cliente no dejó un comentario.

Tracey G.
Clasificación:

Quick and easy rental. Customer service was outstanding!

Tracey G.
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El cliente no dejó un comentario.

Audrey P.
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El cliente no dejó un comentario.

amanda C.
Clasificación:

Make sure your vehicles work. We drove for about 2 hours and the check engine light went off and the truck started trembling. It smelled and it just wasn't a good experience overall.

David H.
Clasificación:

Nothing everything was great.

ron H.
Clasificación:

Keep it up ????

Marina L.
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El cliente no dejó un comentario.

SHEILA T.
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Rep is always nice & tries to assist

David H.
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It was a drop off. The place was close. Not sure what the staff was like.

Michael M.
Clasificación:

Nothing, service was great, friendly and helpful

LEONARD H.
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El cliente no dejó un comentario.

Ronald B.
Clasificación:

very helpful

cindy W.
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El cliente no dejó un comentario.

Neal W.
Clasificación:

Fast and friendly. Got me in and out in minutes, best rental experience I've ever had!

keith B.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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