Customer Reviews for Ro-Jos Roundup Market
(Distribuidor de U-Haul del vecindario)

291 comentarios

16201 NW Blvd FM 624   Robstown, TX 78380
(3 Mi W Of 5 Points)

(361) 387-3177

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 6 p. m.
  • Dom.: 8 a. m. - 6 p. m.
Horario especial
  • 7/4/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(361) 387-3177

16201 NW Blvd FM 624
Robstown, TX 78380
(3 Mi W Of 5 Points)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 6 p. m.
  • Dom.: 8 a. m. - 6 p. m.
Horario especial
  • 7/4/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

When a customer can schedule several days in advance, U-Haul should be able to arrange to have that equipment available at the desires location. I tried to schedule several days in advance to rent a 5x8 utility trailer; however, I was told even if I wanted a week, I would likely have to drive about 20 miles to pick up the trailer I wanted. Then, I stead of letting me drop it off at the nearest U-Haul, I would have to take it back to pick up location. I know this is not the neighborhood dealer's fault, this is a U-Haul problem.

Dale V. 
Clasificación:
4.0

El cliente no dejó un comentario.

LARRY P. 
Clasificación:
5.0

The person was more then helpful.

Shirley B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan S. 
Clasificación:
5.0

Great

Eddie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela T. 
Clasificación:
5.0

They were great people to work with & their establishment was very professional. They were knowledgeable about what we needed to move our furniture and the size of the trailer we needed. I love working with honest and professional people, and I highly recommend them!

Dalia C. 
Clasificación:
5.0

Nothing, Was a great rental experience,

Anthony H. 
Clasificación:
5.0

Improve the gas pump. Awesome location though and good gas prices!!

Lorenzo H. 
Clasificación:
1.0

Horrible experience. I went to drop my trailer it was the 12X6 so pretty heavy since they don't have a jack on them. It was raining hard and I went inside. The guy that was behind the counter was talking to what look like to be a friend and said stick it in any hole. I asked if I could drop it under the covered area and he said no that would require him to move it and those trailers are heavy. He is correct the trailers are heavy no help what so ever unhitching the trailer with a 250llb tongue weight. I will not be renting trailers from U-Haul again. They sent me reservations to the wrong place at pick up as well had to drive 40 miles across town to pick a trailer up.

Barry B. 
Clasificación:
1.0

Cell service was poor and I could not get the check in completed on the web asked store owner for help he refused was even mad I walked in his store to inquire since I had chosen 24/7 when I returned it and parked it same place as time he came out and made me move the truck to another location after I had already closed out my return He was being a bad sport since Zi used the 24/7 I guess he doesn't get paid if not using store for p/u

Mona B. 
Clasificación:
5.0

Have more furniture blankets for rent. I was told by Corpus Christi UHaul on South Padre Island Drive that they had no blankets to rent, and that I would have to buy blankets if I needed them. When I told them to cancel my rental, they suddenly found 108 blankets for me at another office.

lee J. 
Clasificación:
1.0

Super disappointed in the way i was treated at this place. You would think out in a rural area they would be friendly. I had to turn my truck in a day early because i have to work the day its scheduled to be in and took it to the place i was supposed to drop it, but for some reason the return location had been changed. Anyways the guy gave me an exceptionally hard time about everything. All in all it was a horrible experience and im usually not one to complain but i had to. The best part of the experience was his 2 dogs.

STELLA MICHELLE V. 
Clasificación:
4.0

My second time renting from there, so something must be good!!!

Steve B. 
Clasificación:
4.0

The gentleman was very nice & helpful

Marc M. 
Clasificación:
1.0

i only used 1/4 of gas n was going to put in 3 gallons 9$ and she filled it up herself 20$ she said she was the cheapest to come out gas there well she was at 299 wher 1 mile away they were 288

LETICIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kent T. 
Clasificación:
5.0

Show in your web site on current availability of trailers

Noe Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Xanria C. 
Clasificación:
5.0

Ro-Jos Roundup Market is hospitable and was a pleasure doing business with. I even forgot my cell phone in the cab of the vehicle we rented, Joe gave us a call and my wife went back and was returned. Very good people!

Timothy O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg K. 
Clasificación:
5.0

Nothing, Very professional, pleasant, and helpful staff.

Dennis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura J. 
Clasificación:
3.0

Drop off location was very third world like. But an easy drop off all the same,

Teresa M. 
Clasificación:
3.0

El cliente no dejó un comentario.

javier Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

kelly R. 
Clasificación:
4.0

Cut down wait time for roadside assistance. Took an hour on hold for someone to answer the phone

Leonardo M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shirley H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE Q. 
Clasificación:
5.0

Very friendly and helpful

Tommy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
5.0

This equipment was as advertised (booked and picked up within the hour), but made several reservations at this location that could not be fulfilled (booked a month in advance). I understand equipment shortages when booking last min, but a month in advance they should've had my requested equipment available!!!

Matthew L. 
Clasificación:
2.0

Needed to extend my rental for another day and couldn't get anyone to answer the phone so turned the trailer in and will seek another elsewhere

Stanley R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Deborah G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISAIAH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Debrena L. 
Clasificación:
1.0

Operators of this property could not be found during posted operating hours. Business was locked roughly 3 hours before closing, which was fairly annoying as I had drove for 45 minutes to get to this location in the first place, based off of them being open. However, I knew somebody was there, because there were several small dogs running rampant through the business. (a convenience store/gas station) After 20+ minutes on hold with U-hauls customer support number, getting nowhere, and considering I was in a bind, I decided to knock on the door of the RV parked beside the place, thinking maybe the operator was inside or something and had just closed up early. Bad idea, there were bigger dogs outside, and I ended up being bitten by 1 of the 3 outside dogs. The owner of the business however was found, his response based off the dogs and chaos happening was "Just hook the trailer up and take it, I'll process the reservation later." Overall, the worst uhaul experience I've had, and I'm a fairly regular repeat customer. This experience has convinced me that I'll probably be better off to just buy my own trailer instead of continuing to rent the uhaul ones, and/or to stick to the big city uhaul owned locations instead of the random businesses that carry their products.

Chris K. 
Clasificación:
5.0

Nothing. Awesome service.

Benjamin A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cherie L. 
Clasificación:
4.0

Was very good service ty

ron B. 
Clasificación:
5.0

I like the convenience and the couple that are in charge of this place are so helpful and their equipment rentals are so clean I just loved it. Thank you rojos .

IVAN G. 
Clasificación:
5.0

Everything was great and as expected! Quick and no issues what so ever.

Raymond P. 
Clasificación:
5.0

El cliente no dejó un comentario.

nicholas F. 
Clasificación:
5.0

What an amazing experience, these are hard Time's, my daughter lost her home to Covid had to move week of Christmas, pick up location was awesome gave us an extra day , drop did the same when hit a snag , what a great company and employees, thank to Rudy in houston , life savers in a hard time , would never use anyone else, rates we're also great . 5 star for sure

Kathy V. 
Clasificación:
5.0

The process was easy. Finding a truck was not.

Zelda M. 
Clasificación:
3.0

Stop lights not working could use cleaning and greasing the ratchets on tie straps.

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Esequiel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE Q. 
Clasificación:
4.0

El cliente no dejó un comentario.

Annette Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natasha G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Craig E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia L. 
Clasificación:
5.0

Don't change anything.

BOB S. 
Clasificación:
3.0

Truck had not been swept out or cleaned properly

Mary M. 
Clasificación:
5.0

Recommend

luis F. 
Clasificación:
5.0

All was well n friendly service

LORRETA L. 
Clasificación:
5.0

Very nice. Thanks

Ronnie E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul W. 
Clasificación:
2.0

El cliente no dejó un comentario.

britanie G. 
Clasificación:
5.0

Excellent customer service no improvement needed.

MARK L. 
Clasificación:
1.0

The lady that received the truck was very rude, lacked customer service and had me there for 40minutes

Monica O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim O. 
Clasificación:
5.0

El cliente no dejó un comentario.

trinidad B. 
Clasificación:
3.0

El cliente no dejó un comentario.

glenn S. 
Clasificación:
5.0

Y'all did a perfect job

al G. 
Clasificación:
2.0

Pickup paperwork took unexpectedly long. But, the staff was friendly.

muhittin Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott P. 
Clasificación:
5.0

Truck should be handed over to customer with FULL tank of gas, not 1/4 tank like I got. Inside of truck was dirty. I had to sweep it out before I could use it.

Jean F. 
Clasificación:
5.0

Passed several U-Haul rental locations in order to get the 5 X 8 trailer although I ordered it days early. Why couldn't one have been moved to the location nearest my move out? Inside of trailer had oil and dirt on the floor. And I was told I had to bring it back to where I picked it up --- really? I thought renters for local moves could drop the rental (trailer or truck) at any U-Haul rental facility.

Robert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

karen C. 
Clasificación:
4.0

El cliente no dejó un comentario.

anne C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bert M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
1.0

they guy that received the trailer from me was very rude he had a very bad attitude the lady that registered me also was very rude with another customer, they just have no manners

JUAN V. 
Clasificación:
1.0

They were very slow in getting the paperwork completed we spent over 45min waiting for them to finish the paerwork then another 20min just to get the truck and keys! then the owner got in the truck and yelled at my driver! 629-207-8860 Lucy

Lucy V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas R J. 
Clasificación:
3.0

El cliente no dejó un comentario.

angel C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
3.0

The guy was extremely rude. I will never use this location again.

Cary R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason W. 
Clasificación:
1.0

The trailer was not the size I was told by phone so I picked it up and noticed and returned it unused

Joy M. 
Clasificación:
5.0

Wonderful experience. Will do business there again!

Sarah R. 
Clasificación:
1.0

Extremely rude customer service

Justine M. 
Clasificación:
5.0

El cliente no dejó un comentario.

emmanuel M. 
Clasificación:
1.0

El cliente no dejó un comentario.

robin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ignacio L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles V. 
Clasificación:
5.0

Great family owned facility. This rental was a car hauler. Two months ago I rented an inclosed trailer. Trailers were clean and everything functioned as it should. Both trailers were well engineered and rode great, loaded and unloaded.

John M. 
Clasificación:
5.0

Ro-Jos is my go to for U-haul.

Kevin T. 
Clasificación:
5.0

Everything was super!!

Kay W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorenzo H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Thomas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francisco R. 
No se han enviado comentarios para esta ubicación.

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