El cliente no dejó un comentario.Mickey C.
Customer Reviews for Roe Brothers Inc
(Distribuidor de U-Haul del vecindario)
Florida, NY 10921
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 7:30 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 3 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Robert H.
ROE BROTHERS IS THE BEST!MARIAI L.
Prompt service. Easy return.Steven A.
El cliente no dejó un comentario.TYLERS S.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.Thomas D.
El cliente no dejó un comentario.TYLERG B.
They changed my pick up location by 75 miles one way on the last day and I was told I have no other choice - I drive 150 round trip to pick up the trailer. I am not planning to use uhaul ever again. Also the person on the phone (800) number and not the local was extremely rude as if this was my fault. Horrible service. Local people were nice and this is not their fault.OZLEM B.
El cliente no dejó un comentario.Randy M.
Andy was awesome! Will rent again!ANNABELNGASAN Y.
Great customer service. Very happy will return in the futureMichael B.
El cliente no dejó un comentario.KIMBERLYLATRICE R.
Can't think of anythingMICHAELPATRICK T.
El cliente no dejó un comentario.GLENNK F.
The folk at Roe Bros where outstanding and so helpful They understood our needs and went out of their way to help us with getting what we neededCHRISTINER P.
Really great experience. Last minute rental when they were about to walk out the door on a Saturday. Could not have been more helpful.MARK B.
Everything was fineMICHAELPATRICK T.
Andy was fantastic and very helpful. I appreciated the extra effort he put in to helping me.ERICM T.
Keep up the good workRichard M.
El cliente no dejó un comentario.THOMASJEROME III B.
El cliente no dejó un comentario.ROBERT V.
The truck smelled AWFUL! We were wearing masks just to try to shield ourselves from the nauseating scent. Definitely should invest in some air fresheners or cleaning the trucks better.CATHERINEANNE O.
El cliente no dejó un comentario.richard O.
El cliente no dejó un comentario.ROBERT C.
El cliente no dejó un comentario.Paul B.
Roe Brothers lot was very easy to navigate. The drop off was very easy. The staff at Roe Brothers are always a pleasure to conduct business with for rentals and any other hardware needs.Edward M.
Truck smelled like manure, back tire needed air, oil change light was on when I picked it up and I could not use the app or website to check in or out. Other than that, it was fineMICHAELA K.
El cliente no dejó un comentario.Sean M.
El cliente no dejó un comentario.Abraham F.
El cliente no dejó un comentario.JEAN-PAUL P.
El cliente no dejó un comentario.NICOLAS D.
El cliente no dejó un comentario.Joseph S.
Andy was excellent at helping us with everything we needed. Wonderful experience!William M.
El cliente no dejó un comentario.Jamell F.
Always a pleasure dealing with Roe Bros staffWILLIAM S.
El cliente no dejó un comentario.CHRISTOPHER\ K.
Everything was great ...very smooth transaction. Awesome people at Roe Bros. !!ROBERT K.
Reserved a 9 foot cargo van. Was not on site, forcing me to take a pickup truck which tripled my local driving and mileage, and was enormously problematic in terms of extra work for me in loading and unloading. The vehicle had low tire pressure in the passenger rear tire (less than 20lbs, requiring yet another stop) and barely a quarter tank of gas. I put more gas in, but renting out a vehicle with only a quarter tank is simply poor marketing. Charging the renter for a single day late fee (whoever did not return the vehicle I reserved) is not nearly enough penalty, especially when they did not call ahead, and the desk personnel (who are great by the way) had to be as apologetic as they could. THAT minimal penalty for the previous renter has cost you a customer. Extremely disappointed in Uhaul, will not use in the future.Andrew H.
El cliente no dejó un comentario.DANIEL M.
El cliente no dejó un comentario.Katherine H.
El cliente no dejó un comentario.Woei Yu C.
El cliente no dejó un comentario.Adriana L.
El cliente no dejó un comentario.Amberlee I.
El cliente no dejó un comentario.DOUGLASD D.
Amazing customer service. I highly recommend Roe Brothers.KEITHRAY S.
Your customer service is laughable by third world standards. What company would call with twenty four hours left to pickup to say that it's not available and instead tell me, 'the only one available in the state', is an hour west of the original location? Then when I had the nerve to try and ask a question your representative hung up on me! She didn't even try to hear one sentence! That's okay though. This is 2020, social media has a way of spreading news better than advertising. I don't need to speak to a rep when the internet is just a click away.Tom F.
There are different size Vans and it would be best to note which Van you are renting rather than it depending on time you actually pick it up. It would also be better to have more of the taller vans that can handle King mattresses in an upright manner. Roe Brothers in Florida NY are the Best!Petter H.
El cliente no dejó un comentario.Mark J.
El cliente no dejó un comentario.JONATHAN S.
The van was clean the customer service excellentIngrid T.
El cliente no dejó un comentario.Woei Yu C.
First, I was told I would get a code to the lock box, which would contain the vehicle key (this location is not open on Sunday, the day of my rental). Not only did I not get the text message with the lock box code, there was no key in the lockbox! A representative (With quite an attitude) had to come to the location to help me, and this whole fiasco set me back by an hour and a half. Secondly, the â€œoil change neededâ€ light came on as soon as I started it. I would have expected the vehicle to be properly maintained. In closing, this whole experience was really frustrating, and I will never rent from this location again. I'm very dissatisfied with the whole experience.DONALD K.
Making Sure ; Trailer Hook up is TightLuis R.
The entire staff at Roe Brothers is top notch. I have rented several times and they are helpful and knowledgeable.WILLIAML W.
El cliente no dejó un comentario.lucy J.
Very professional staff. They are understanding and will work with you on all your moving needs.JUAN M.
Very satisfied with the equipment, the efficient, courteous staff.George L.
El cliente no dejó un comentario.william J.
El cliente no dejó un comentario.Juan M.
Very friendly people to deal with would use againTYLER K.
Very goodYoandy G.
El cliente no dejó un comentario.WOEIYU C.
Always a pleasure renting at roe brothersMartin M.
El cliente no dejó un comentario.GEORGE,MICHAEL H.
Truck missing spare tire.Edmund L.
very easy transactio. Professional and knowledgeable.Howard C.
No idea- Roe Bros. has it covered.Domenic D.
Nothing excellent customer service!Jonathan B.
Quick and efficient pick-up and drop-off.Steven G.
El cliente no dejó un comentario.Robert F.
El cliente no dejó un comentario.Woei Yu C.
This was the best rental of UHaul that I ever had. I will rent only from that location.Kevin W.
El cliente no dejó un comentario.kevin T.
The personnel was very kind and helpful.Dianne S.
We had a problem with the hitch rating 3500 lbs would not approve a 5/9 open trailer. It took a lot of time before it went through even though it was approved on the u haul web site !William S.
El cliente no dejó un comentario.Brian C.
El cliente no dejó un comentario.Robyn Y.
El cliente no dejó un comentario.Steven K.
El cliente no dejó un comentario.William M.
El cliente no dejó un comentario.Wayne S.
Everyone and everything was excellentJerome S.
El cliente no dejó un comentario.Tara B.
Uhaul is horrible to deal with, never rent from them. They do a dis service to the quality of customer service that is provided at roe bros. The staff at roe bros is top of the line, Uhaul has a lot to learn from themLaura C.
EXCELLENT CUSTOMER SERVICE!!!!!!Alexander L.
El cliente no dejó un comentario.Stephanie F.
Everything was fine.Robert P.
Sticker to explain that towing light. I was not sure if it should be on or off.Mary C.
El cliente no dejó un comentario.karl E.
Great customer service!Neil S.
Keep these high standards!!!Daniel M.
Excellent customer service!William S.
El cliente no dejó un comentario.DEBORAH P.
Excellent overallEugene K.
Great service!!!Great people!!!Dan M.
Can't think of anything right now; all good!!!Martin D.
El cliente no dejó un comentario.William S.
El cliente no dejó un comentario.john S.