Customer Reviews for Rods Radiator
(U-Haul Neighborhood Dealer)

17 reviews

3110 Bechelli Ln   Redding, CA 96002

(530) 224-1647

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(530) 224-1647

3110 Bechelli Ln
Redding, CA 96002

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

NOUKAY N. 
Rating:
3.0

Customer did not leave a comment.

Phillip B. 
Rating:
3.0

We would have preferred to return the truck to Mount Shasta, but they needed it in Redding, however, when we returned it there was another 26' truck on the lot. UHaul offers an incentive to drop-off at another location, but with the extra driving time and gas and mileage for another vehicle to pick me up, it really isn't worth it.

Scott R. 
Rating:
2.0

I got ripped off on the fuel level. I am 62, need reading glasses and do not feel obliged to do all of my business on a smart phone. The fuel gauge in my truck read 5/8 when I rented the truck. I did not check the "paperwork", of which there was none, because I do not do email on my phone. When I checked back in, I was told I owed a fuel charge of $58 because I rented the truck at 7/8 tank. That is a lie. I spoke with an agent on the phone who said he could find no record of the check-in level I inherited. U-Haul is stealing from me and I will never rent from you again. Also, I will advise others of your crookery. Your system is difficult to use, the dealer in Redding, CA at Rod's Radiator is poorly trained and your reliance on technology, while it may reduce operating cost, is very inconvenient. I like paper.

GLENN B. 
Rating:
5.0

Customer did not leave a comment.

iva L. 
Rating:
5.0

Customer did not leave a comment.

Melinda B. 
Rating:
3.0

Dropped off on weekend so no one was there

Vera C. 
Rating:
4.0

Customer did not leave a comment.

Jose L. 
Rating:
1.0

I had ordered an appliance dolly and I didn't receive it. The back of the truck had blankets in it that I had to move around to pack the truck as well. I am very upset and I won't be renting another uhaul truck from this location ever again. They didn't have anything organized. Horrible service.

STACY R. 
Rating:
5.0

Very friendly staff and so easy to drop off. I highly recommend.

WILLIAM G. 
Rating:
5.0

Customer did not leave a comment.

PAUL N. 
Rating:
5.0

Extremely helpful

Deborah F. 
Rating:
4.0

just had an issue with fuel and milage levels but customer service was able to take care of my problems andall was good.

PATRICK H. 
Rating:
5.0

Customer did not leave a comment.

JESS W. 
Rating:
4.0

The Mobile check in needs improving, the pick up location is fine

Janice L. 
Rating:
4.0

It wasn't clean in back

RALPH E. 
Rating:
5.0

Customer did not leave a comment.

Jennifer M. 
No reviews have been submitted for this location.

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