Comentarios del cliente para Rodmans Service Center

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Rodmans Service Center

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Darlene M. en

Grado:

El cliente no dejó un comentario.

Randall M. en

Grado:

El cliente no dejó un comentario.

Randall M. en

Grado:

El cliente no dejó un comentario.

William M. en

Grado:

My poor rating does not reflect on Footes at all. They were very professional. My complaint is with my entire booking experience. I was notified less that 24 hours in advance that I wasn't going to get the trailer that I reserved 2 weeks before. "It isn't available"!! My original agreement with U-Haul was not honored. Very frustrating as my time constraint was very limited to start with. I had to go 20 miles each way to find a trailer to suit my purpose 1 day earlier that I had anticipated throwing my transport and return delivery off by 16 hours. Totally unacceptable!! Then when I got home after unloading the trailer and returning it to the return site 3 miles from my home my daughter informed me that I received a call from the Ithaca U-haul stating that I was late returning the trailer to their site and a customer was waiting for it. My paper work shows that I was supposed to return the trailer to the site that I returned it to. Why would I choose to return a trailer to Ithaca which is 20 miles away when I can return it to Rodman's which is 3 miles away? Makes no sense. This experience took a college graduation day which should have been a joyous day into a very stressful experience. I will relay this experience to my co workers and friends. I will not use U-haul in the future. I have to reiterate that this experience does not reflect negatively on Foote's or Rodman's. They were wonderful people to deal with. My negative review goes much deeper into the management of U-Haul. Sincerely Bill Miller

Melanie B. en

Grado:

El cliente no dejó un comentario.

Ashley M. en

Grado:

Great customer service! I had a good experience here.

ARTHUR L. en

Grado:

Not near anything. Location is way out of the way and was difficult to get to. Needed the trailer in Horseheads & had to drive 45minutes to Van Etten to pick it up. VERY INCONVENIENT & TIME COSUMING!

kathi L. en

Grado:

The truck “walk around” was very thorough, many helpful things were pointed out and tips for driving ease as well. I had a great experience. I would recommend Scott Rodman’s Uhaul highly.

Amanda S. en

Grado:

When I pulled in with the truck I was fully prepared to check it back in myself on my phone because I knew it was after his shop hours. Scott Rodman came out and welcomed me inside where he proceeded to check the truck on and I was on my way within 5 minutes. He was extremely friendly and helpful. Would absolutely recommend him to anyone in need of a uhaul.

Terri W. en

Grado:

Mr.Rodman was very thorough, respectful, friendly & helpful! He walked me through everything and explained all the functions of the truck.

JEN R. en

Grado:

Scott was so very nice and caring. We enjoyed working with him.

Pamela K. en

Grado:

El cliente no dejó un comentario.

ruveni G. en

Grado:

The proprietor was a welcoming gent. He went through the contract, emergency details and the vehicle in detail - something I have not got at other sites. The vehicle was immaculately clean. He even made sure the Rear-View mirrors were adjusted to my seating position, before we set off! I would love to do business there again!

Kristin W. en

Grado:

Very friendly and informative, quick service!

Eric L. en

Grado:

El cliente no dejó un comentario.

Cynamin M. en

Grado:

El cliente no dejó un comentario.

Laurie H. en

Grado:

It’s too far out. Cost me more money in mikes and gas than I wanted.

David Y. en

Grado:

El cliente no dejó un comentario.

Edward M. en

Grado:

The location was great but the reservation handling was horrible. I reserved the trailer at Uhaul of Ithaca, NY 4 months in advance for Saturday th 19th at 7AM. . I live in Michigan. 12 hours before I was to start my drive I revceived an email moving the reservation a day earlier and 30 miles from Ithaca. The locaition was not open on Saturday and closed at 4pm on the friday before. My wife and I were was forced to take an additional day off from work costing more thatn $800. This is redicuolus. I will never rent from you again.

William M. en

Grado:

Very smooth transaction.

Mackenzie H. en

Grado:

El cliente no dejó un comentario.

William N. en

Grado:

El cliente no dejó un comentario.

Richard M. en

Grado:

El cliente no dejó un comentario.

Jenny P. en

Grado:

El cliente no dejó un comentario.

Glenn S. en

Grado:

El cliente no dejó un comentario.