Customer Reviews for Rockport Strong Self Storage
(U-Haul Neighborhood Dealer)

138 reviews

1812 W Market St   Rockport, TX 78382

(361) 386-2393

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–3 pm
  • Sun: 12 pm–4 pm

Services at this Location:

Contact Us

(361) 386-2393

1812 W Market St
Rockport, TX 78382

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–3 pm
  • Sun: 12 pm–4 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

David Darr 
Rating:
5.0

Nothing. All good

Andres G Zamora 
Rating:
5.0

Cindy went above and beyond to help me get the lights to work from my truck to the trailer. She worked with me when it was unsuccessful and made a new contract for me for the next day, so I wouldn't lose my travel time to where I needed to unload. She is very nice and accommodating!

Cynthia Dempsey 
Rating:
5.0

Ms. Cindy is awesome..I have rented from her many times..Her storage buildings are very nett and always clean..

Dave Woodring 
Rating:
5.0

Customer did not leave a comment.

AIME DIMAS 
Rating:
5.0

Ms. Cindy has always taken good care of my rental needs..I also have two inside large storage units rented from her..Her units are always very clean and well maintained.. Dave Woodring..

Dave Woodring 
Rating:
5.0

Customer did not leave a comment.

Garry Euler 
Rating:
5.0

Customer did not leave a comment.

James Day 
Rating:
5.0

Customer did not leave a comment.

Bruce Weir 
Rating:
3.0

Clearly the central uhaul have a disconnect with communication. Despite me telling the central unit that I would be dropping the trailer Sunday and despite the hours of the depot being from noon, it was not open. I had to unhitch the trailer. When I returned the truck there were vehicles parked in the turning circle which made maneuvering the 26' unit difficult.

Jeffrey Turner 
Rating:
2.0

The lady that opened the store was nice enough, but when I called her an hour later to report the windshield gasket was out, she told me she would find out if I was liable and get back to me and that I should bring the truck by and she would look it over. When we were loaded I drove there and the place was closed. I called and left a msg, that I was there and the office was closed. I also left the msg that I was not going to be held liable for that gasket and for her to call me. I called one more time and left another msg and as of this date i have not heard back from her.

Albert Gates 
Rating:
5.0

Customer did not leave a comment.

Tim Hayes 
Rating:
5.0

Customer did not leave a comment.

Shelby Schillerstrom 
Rating:
5.0

Customer did not leave a comment.

TIMBER STEELE 
Rating:
4.0

Small office, without moving supplies to buy or rent, But clean, and well maintained. Cindy is very pleasant and agreeable,

Lawrence Cassidy 
Rating:
5.0

Customer did not leave a comment.

Lynne Petzold 
Rating:
5.0

Customer did not leave a comment.

Lynne Petzold 
Rating:
5.0

Customer did not leave a comment.

Thomas Pinder 
Rating:
5.0

Customer did not leave a comment.

Joe Livingston 
Rating:
5.0

Great customer service! Easy return. Very helpful.

Lisa Davis 
Rating:
5.0

Customer did not leave a comment.

Dave Goodman 
Rating:
3.0

Customer did not leave a comment.

Mark Shaw 
Rating:
5.0

Customer did not leave a comment.

Darel Peitzmeier 
Rating:
2.0

We ran into issues getting the truck back and Cindy was not very helpful. Actually she was rude.

Adri Parr 
Rating:
5.0

Customer did not leave a comment.

Karen Freeland 
Rating:
4.0

Customer did not leave a comment.

sally barnes 
Rating:
5.0

Customer did not leave a comment.

Gary Major 
Rating:
5.0

Customer did not leave a comment.

Brad Swenson 
Rating:
5.0

Everything was great

Will Adley 
Rating:
5.0

Customer did not leave a comment.

Tom Johnston 
Rating:
5.0

Customer did not leave a comment.

GAYLAN LYON 
Rating:
5.0

Nothing , everything was great

Bruce Ward 
Rating:
5.0

⭐️⭐️⭐️⭐️⭐️

Rachel Ramey 
Rating:
5.0

Customer did not leave a comment.

Sandra Musser 
Rating:
5.0

Customer did not leave a comment.

TRACY WELSCH 
Rating:
5.0

I think that lady in Rockport tx needs a 5 star rating she was the best if nothing else don't forget her at x mas

BOB SHERMAN 
Rating:
5.0

Very friendly service! Thank you Ms Connie!

BOBBIE HERALD 
Rating:
3.0

No one there during stated open times. Your check-in process for leaving a vehicle with no one there is time consuming and frustrating.

Kevin Brown 
Rating:
1.0

Have them check your mirrors for you before driving off make sure truck is correct size ordered online.

Sam Vargas 
Rating:
5.0

Customer did not leave a comment.

Barbara Harrison 
Rating:
5.0

Staff was great, very accommodating!

Michael VonHeuvel 
Rating:
5.0

Customer did not leave a comment.

SAMUEL HERNANDEZ 
Rating:
5.0

Great service and exceptional clean truck!! Would definitely use again

Nancy Friesenhahn 
Rating:
5.0

Very friendly

Rick Rubalcava 
Rating:
3.0

I made my reservation online, later attempted to change the pickup time. I never received confirmation that the change was done. When I went to pick up the truck, I discovered that I needed a passport, lease agreement, and/or two people to verify who I am. This is in addition to my DL and CC. I have no idea why you would need that, but I should have been made aware beforehand. Overall, I would say that your website sucks and your customer service is horrible!

Raymond Healey 
Rating:
5.0

checkin handled efficiently... return was smooth as well. Great folks to work with!

Russell Walker 
Rating:
5.0

Customer did not leave a comment.

Erin Williams 
Rating:
5.0

Customer did not leave a comment.

James Alan Cave 
Rating:
5.0

Nothing everything was perfect

Arlene Ward 
Rating:
4.0

Customer did not leave a comment.

Erica McCreight 
Rating:
5.0

The lady was great, the truck had like bevarage stains on the seat.

LARRY MELDE 
Rating:
5.0

Customer did not leave a comment.

SeaProducts Development 
Rating:
3.0

Customer did not leave a comment.

Claudia Farias 
Rating:
4.0

Easy to rent. Very good service .

Diana Prieto 
Rating:
4.0

Customer did not leave a comment.

Marlena Dusek 
Rating:
5.0

None

Eddie Russell 
Rating:
5.0

Customer did not leave a comment.

Cynthia Thumann 
Rating:
5.0

Cindy was awesome !

Craig Lindsey 
Rating:
5.0

Customer did not leave a comment.

Randy Watkins 
Rating:
5.0

Customer did not leave a comment.

Frederic Sperry 
Rating:
5.0

very helpful and friendly

John Crady 
Rating:
5.0

During my experience, I found nothing to be improved.

REBECCA BOSTON 
Rating:
5.0

Customer did not leave a comment.

Robert Willms 
Rating:
5.0

Great location, equipment, and outstanding customer service! Highly recommended!

ADRIAN KONOVAL 
Rating:
4.0

Customer did not leave a comment.

Zhixing Wu 
Rating:
5.0

Customer did not leave a comment.

Daniel Bettes 
Rating:
5.0

Customer did not leave a comment.

Claudia clary 
Rating:
5.0

A++++ SERVICE

Volie Schultea 
Rating:
5.0

Best u=haul location ever used! Polite, knowledgeable and equipment ready when requested!

Chris Andersen 
Rating:
5.0

Helpful and engaging representative.

Mary Brown 
Rating:
5.0

Customer did not leave a comment.

Sea Products Development 
Rating:
5.0

Customer did not leave a comment.

Volie Schultea 
Rating:
5.0

Customer did not leave a comment.

Riley Blackstock 
Rating:
5.0

Customer did not leave a comment.

NICKY COLON JR 
Rating:
5.0

The Rockport Strong team was amazing.

Jordan Rechis 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY PACHECO 
Rating:
2.0

Customer did not leave a comment.

William Moller 
Rating:
5.0

Customer did not leave a comment.

DERRICK ESTES 
Rating:
5.0

na

volie schultea 
Rating:
5.0

Customer did not leave a comment.

JOSE GARCIA 
Rating:
5.0

Very nice lady, very Profesional. Thank you for your service.

AMY LYNN DEBACKER 
Rating:
5.0

wonderful customer service, everything on point

Schyler Gillett 
Rating:
5.0

Customer did not leave a comment.

MIGUEL ZARAGOZA ARGUELLES 
Rating:
5.0

Nothing

Mike Freeman 
Rating:
5.0

The lady in the front office was really sweet

Jessica Tate 
Rating:
5.0

Customer did not leave a comment.

PATRICIA BILLINGS 
Rating:
5.0

Customer did not leave a comment.

Monty Brecheen 
Rating:
5.0

Customer did not leave a comment.

Gregory Yperman 
Rating:
5.0

Customer did not leave a comment.

Barry Hill 
Rating:
5.0

Cyndi was great and took care of us.

Monty Brecheen 
Rating:
5.0

Customer did not leave a comment.

Patricia Billings 
Rating:
5.0

Customer did not leave a comment.

JULIE ANNE GARCIA 
Rating:
5.0

Nothing! Awesome customer service!

Heather Durbin 
Rating:
5.0

Please consider half-day rates, particularly for the Rockport area (most needs for a rental can be completed in 2.5 to 4 hours.

Rick Wolf 
Rating:
5.0

Customer did not leave a comment.

Paula McCabe 
Rating:
5.0

Customer did not leave a comment.

Ralph Groenhuyzen 
Rating:
4.0

Office should be staffed all the way to closing, particularly on Friday afternoons.

Richard Wolf 
Rating:
5.0

Make the parking lot a little more accessible and easier to navigate.

JUDITH BERNASCONI 
Rating:
5.0

Customer did not leave a comment.

BARBARA AUBERT 
Rating:
5.0

Customer did not leave a comment.

Wayne Anderson 
No reviews have been submitted for this location.

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