U-Haul needs to offer this location the option to list different locations for where to pick up the truck. This location had my 20" truck out back, but the mobile app said it would be in the front; I had to go inside and talk to someone working who said that the only option they had to choose in their side of the app was the front. Please fix when possible.Tannen S.
Customer Reviews for Rock Lake Paint & Repair LLC
(Distribuidor de U-Haul del vecindario)
Lake Mills, WI 53551
(E Lake St)
Servicios en esta ubicación:
Horarios de la ubicación
- Lunes - Viernes:
8 a. m. - 11 a. m. / 12 p. m. - 5 p. m.
9 a. m. - 12 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Edward J.
Conveniet location to Johnson creekRICHARD Y.
Awesome! Thank you!!!!MICHAEL B.
No suggestionsVINCENT S.
Very convenient and excellent service!Mark D.
El cliente no dejó un comentario.SCOTT H.
All goodSANJEEV G.
The location is great, the truck was not. I had major difficulty with the online checking. It took almost 20 minutes to get help with my call. Customer service was very helpful and polite. But, once she got me through the checking and I hung up, the truck kept dying. After 10 minutes of warming up, it stayed running. Once loaded at the property, I had the same problem.LAURA B.
El cliente no dejó un comentario.EKATERINA V.
El cliente no dejó un comentario.jefrey B.
El cliente no dejó un comentario.JEROME T.
Keep up the good work. Friendly service. I'll definitely be back.TRACY M.
El cliente no dejó un comentario.KANDIS T.
Still waiting for the $50 refund for the changed pick up location.Gene H.
El cliente no dejó un comentario.Tim D.
Signs or location information on where to drop trailers, trucks, etc.MICHAEL M.
El cliente no dejó un comentario.ROBERT M.
El cliente no dejó un comentario.KARYN A.
El cliente no dejó un comentario.Jack P.
El cliente no dejó un comentario.ANDREA B.
El cliente no dejó un comentario.AMBER H.
El cliente no dejó un comentario.Dennis A.
El cliente no dejó un comentario.Martin C.
El cliente no dejó un comentario.MARK L.
El cliente no dejó un comentario.KELLY B.
El cliente no dejó un comentario.LAURAMYERS S.
El cliente no dejó un comentario.MICHAEL F.
Upon return, I was unable to activate the share my location process, even though I followed the instructions (thanks for those). I took pictures anyway and sent them to service. Everything went smoothly.Jeffrey S.
I'm a repeat customer. They always do a great job. GraciasROGER T.
El cliente no dejó un comentario.TROY G.
El cliente no dejó un comentario.Eugene C.
El cliente no dejó un comentario.JOHN T.
El cliente no dejó un comentario.SCOTT G.
The gentleman who helped us Wes very polite and nice. Thanks for the great experience.GERALD S.
El cliente no dejó un comentario.nathan G.
El cliente no dejó un comentario.James K.
El cliente no dejó un comentario.KEITH S.
El cliente no dejó un comentario.Tiffany M.
El cliente no dejó un comentario.Robynn T.
El cliente no dejó un comentario.PETE P.
It was great..DEBORAH D.
El cliente no dejó un comentario.california C.
They did a good.. came out hooked the trailer on GMC. shoveled the snow out of the trailer . Please thank them.. Don GrunewaldDONALD G.
El cliente no dejó un comentario.Erik D.
They did an excellent .. they hook up and Shoveled the snow out of the trailer good Customer.. Service thank youDonald G.
El cliente no dejó un comentario.GREGORY S.
El cliente no dejó un comentario.Edward K.
El cliente no dejó un comentario.Joseph K.
No complaints, really. The online system allowed me to pick up on a Sunday morning. Truck was clean, tank was full - actually, now that I think of it, I thought I had ordered some blankets, but I didn't get any. Maybe there was a glitch in the website.Susan M.
El cliente no dejó un comentario.Jason W.
El cliente no dejó un comentario.Nathan R.
El cliente no dejó un comentario.KENNETH F.
The transaction went fine. The guy was friendly and helpful, but he was not wearing a mask in violation of state rules and good public health practice. U-Haul should correct this situation.Gregory P.
Quick response was great! Excellent service and support. Thanks.GREGORY S.
Not switch preferred pick up sites within 24 hr.BRIAN A.
El cliente no dejó un comentario.Paul H.
El cliente no dejó un comentario.KENNETH C.
Always a pleasure dealing with Brian and Ben!James B.
El cliente no dejó un comentario.Mark H.
El cliente no dejó un comentario.SUSAN A.
El cliente no dejó un comentario.NICHOLAS R.
Tell customers before the day of drop off original location not available for drop off .Lora R.
after a huge hassle started with U-haul themselves (not affiliated with this shop) I was expected to lift a trailer and make the connections myself which, from my understanding, is a liability issue for U-haul trailers. This entire process was made incredibly difficult by U-haul and I hope as a company, there is some kind of retribution for their actions.Tim J.
El cliente no dejó un comentario.ALFONZO C.
El cliente no dejó un comentario.JEFFREY K.
Had to wait while employee was on the phone. Other employee walked in and sat behind desk even though he apparently was on lunch break. Neither employee acknowledged our presence in any way until the one was off the phone which was at least a 5 minute wait.Christopher S.
El cliente no dejó un comentario.MARIE G.
There's very little cellular service here - I couldn't complete any of the check-in steps online and neither could my partner. Took several follow-up calls and emails to sort it out in the end.Karlie I.
The box was two days late. It took 21 phone calls to find my box!!! No one actually knew. First I received an email guaranteeing a Wednesday arrival. The next day I was told by phone call to u-haul it would be here by noon. Thursday. Next it came in a 4. Oops it was the wrong one. Frustrating!Marilyn B.
El cliente no dejó un comentario.Edgar R.
El cliente no dejó un comentario.Paul S.
El cliente no dejó un comentario.Douglas K.
This location was goodYeeleng T.
El cliente no dejó un comentario.Amanda S.
El cliente no dejó un comentario.Carl G.
Very friendly. Opposite of the pick up location.Klaribel P.
El cliente no dejó un comentario.liz S.
El cliente no dejó un comentario.Alejandra R.
El cliente no dejó un comentario.Mark M.
El cliente no dejó un comentario.bruce J.
truck was very underpowered and uncomfortableJames E.
Rock Lake Paint & Repair was great. Uhaul website return process was very disappointing. I had to take pictures in the dark, at night, cold and raining. All wet, phone wet. Picture of outside and picture of inside. Wasn't happy.Corey G.
Wi Fi Service for Verizon in Lake Mills was insufficient. With the help of "Brian" from Rock Lake it all worked out. He went out of his way to help us out. Without him, our move could have been delayed hours.Vicki B.
El cliente no dejó un comentario.Thomas P.
El cliente no dejó un comentario.Stephanie L.
El cliente no dejó un comentario.virginia F.
setting it up was HORRIBLE! your Milwaukee location was inept and even though I kept asking to get a truck in lake mills they kept putting it in watertown wis. I eventually found the uhaul in lake mills and only they were able to work with me to get it scheduled. Very time consuming and inept people on the 262 Milwaukee central routing number who have no concept to talk without mumbling. Very unprofessional people. You should let your local people set up the truck schedule only.Mike E.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.bruce J.
El cliente no dejó un comentario.LESLEY A.
El cliente no dejó un comentario.Roger S.
please refer to my incident reportRobert H.
Very nice and incredibly helpful. U-Haul totally screwed my move up by calling me 2 days before my move to tell me my reseerved 20' truck was not available. They offered a 10' about 1/2 hour away (unacceptable). I asked for something bigger as NO 20' trucks were available. This place had a 15', so I went with him. He did not have in inventory the 2 dollies I needed ( another U-Hal screw up!) but managed to find one of each in his own supplies. He saved my day that U-Haul completely screwed up! Great guy!LINDA L.
El cliente no dejó un comentario.Rohit T.
Everything went well aside from the original truck that was assigned for our one-way trip was a return to location truck. They were able to assign a different truck to resolve the issue.Kristopher F.
Equipment broke and I have been charged for a one way drop charge but U Haul so far has been unconcerned that the malfunction that did not allow me to finish my project. U Haul checked the rental in as being in good condition after I told them what broke and told them why it was returned to a different location. No receipt e mailed to me. Just a charge to my account. After calling they now want 72 hours to look I to this. Less corporate rules and some customer service would be nice. When this trailer is rented next time since it was checked in as a good, there will be another customer with problems because they didn't listen My rental location is great. Good people there.ROBERT D.
Staff was very friendly and extremely helpful. Our trailer and dolly were ready when we arrived and we leaving within 30 minutes.Ronald P.
El cliente no dejó un comentario.ALFRED BRANDON T.
Everyone at this location is super friendly and everything went really smooth. Highly reccomended!eric M.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
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