I dropped the 2 wheel Dolly off after hours and followed the instructions on the remote drop offJohn W.
Customer Reviews for Rock Lake Paint & Repair LLC
(Distribuidor de U-Haul del vecindario)
Lake Mills, WI 53551
(E Lake St)
Servicios en esta ubicación:
Horarios de la ubicación
- Lunes - Viernes:
8 a. m. - 11 a. m. / 12 p. m. - 5 p. m.
9 a. m. - 12 p. m.
- 7/2/2022: cerrado
- 7/4/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.DOUGLAS T.
El cliente no dejó un comentario.Mitch D.
Only employee was busy. I couldn't skip the line after all my online for work. Not a big deal. But when online says skip the line, I expect to skip the line. Employee was good, but stressed by other factors.Kenneth K.
El cliente no dejó un comentario.Kraig B.
El cliente no dejó un comentario.Mark Y.
El cliente no dejó un comentario.James B.
We were extremely pleased with our experience in renting a U-box. The staff was very friendly and helpful, it was very easy to book, everything went smoothly and according to plan. I would highly recommend this service.TERRENCE C.
Try to have more one way trailers at every locationsteve R.
Trailer wasn't ready - frozen to the ground! Was a busy morning with two other rentals. Requested all the same information that I already supplied on line. Not sure why that works that way? Friendly, just logistics confusing.Amy A.
El cliente no dejó un comentario.Elaine D.
Proprietor did not aid in hooking up trailer, Electrical connection was not correct and proprietor did not have an adapter. Lock down bolt for ball was risquÃ© and stuck.Mark L.
Phone contact was awful. Spent on the average 20 minutes confirming pick up and delivery. Transferring your call to an operator not involved in the move was useless and frustrating.JIM M.
El cliente no dejó un comentario.Alan C.
U-Haul needs to offer this location the option to list different locations for where to pick up the truck. This location had my 20" truck out back, but the mobile app said it would be in the front; I had to go inside and talk to someone working who said that the only option they had to choose in their side of the app was the front. Please fix when possible.Tannen S.
El cliente no dejó un comentario.Edward J.
Conveniet location to Johnson creekRICHARD Y.
Awesome! Thank you!!!!MICHAEL B.
No suggestionsVINCENT S.
Very convenient and excellent service!Mark D.
El cliente no dejó un comentario.SCOTT H.
All goodSANJEEV G.
The location is great, the truck was not. I had major difficulty with the online checking. It took almost 20 minutes to get help with my call. Customer service was very helpful and polite. But, once she got me through the checking and I hung up, the truck kept dying. After 10 minutes of warming up, it stayed running. Once loaded at the property, I had the same problem.LAURA B.
El cliente no dejó un comentario.EKATERINA V.
El cliente no dejó un comentario.jefrey B.
El cliente no dejó un comentario.JEROME T.
Keep up the good work. Friendly service. I'll definitely be back.TRACY M.
El cliente no dejó un comentario.KANDIS T.
Still waiting for the $50 refund for the changed pick up location.Gene H.
El cliente no dejó un comentario.Tim D.
Signs or location information on where to drop trailers, trucks, etc.MICHAEL M.
El cliente no dejó un comentario.ROBERT M.
El cliente no dejó un comentario.KARYN A.
El cliente no dejó un comentario.Jack P.
El cliente no dejó un comentario.ANDREA B.
El cliente no dejó un comentario.AMBER H.
El cliente no dejó un comentario.Dennis A.
El cliente no dejó un comentario.Martin C.
El cliente no dejó un comentario.MARK L.
El cliente no dejó un comentario.KELLY B.
El cliente no dejó un comentario.LAURAMYERS S.
El cliente no dejó un comentario.MICHAEL F.
Upon return, I was unable to activate the share my location process, even though I followed the instructions (thanks for those). I took pictures anyway and sent them to service. Everything went smoothly.Jeffrey S.
I'm a repeat customer. They always do a great job. GraciasROGER T.
El cliente no dejó un comentario.TROY G.
El cliente no dejó un comentario.Eugene C.
El cliente no dejó un comentario.JOHN T.
El cliente no dejó un comentario.SCOTT G.
The gentleman who helped us Wes very polite and nice. Thanks for the great experience.GERALD S.
El cliente no dejó un comentario.nathan G.
El cliente no dejó un comentario.James K.
El cliente no dejó un comentario.KEITH S.
El cliente no dejó un comentario.Tiffany M.
El cliente no dejó un comentario.Robynn T.
El cliente no dejó un comentario.PETE P.
It was great..DEBORAH D.
El cliente no dejó un comentario.california C.
They did a good.. came out hooked the trailer on GMC. shoveled the snow out of the trailer . Please thank them.. Don GrunewaldDONALD G.
El cliente no dejó un comentario.Erik D.
They did an excellent .. they hook up and Shoveled the snow out of the trailer good Customer.. Service thank youDonald G.
El cliente no dejó un comentario.GREGORY S.
El cliente no dejó un comentario.Edward K.
El cliente no dejó un comentario.Joseph K.
No complaints, really. The online system allowed me to pick up on a Sunday morning. Truck was clean, tank was full - actually, now that I think of it, I thought I had ordered some blankets, but I didn't get any. Maybe there was a glitch in the website.Susan M.
El cliente no dejó un comentario.Jason W.
El cliente no dejó un comentario.Nathan R.
El cliente no dejó un comentario.KENNETH F.
The transaction went fine. The guy was friendly and helpful, but he was not wearing a mask in violation of state rules and good public health practice. U-Haul should correct this situation.Gregory P.
Quick response was great! Excellent service and support. Thanks.GREGORY S.
Not switch preferred pick up sites within 24 hr.BRIAN A.
El cliente no dejó un comentario.Paul H.
El cliente no dejó un comentario.KENNETH C.
Always a pleasure dealing with Brian and Ben!James B.
El cliente no dejó un comentario.Mark H.
El cliente no dejó un comentario.SUSAN A.
El cliente no dejó un comentario.NICHOLAS R.
Tell customers before the day of drop off original location not available for drop off .Lora R.
after a huge hassle started with U-haul themselves (not affiliated with this shop) I was expected to lift a trailer and make the connections myself which, from my understanding, is a liability issue for U-haul trailers. This entire process was made incredibly difficult by U-haul and I hope as a company, there is some kind of retribution for their actions.Tim J.
El cliente no dejó un comentario.ALFONZO C.
El cliente no dejó un comentario.JEFFREY K.
Had to wait while employee was on the phone. Other employee walked in and sat behind desk even though he apparently was on lunch break. Neither employee acknowledged our presence in any way until the one was off the phone which was at least a 5 minute wait.Christopher S.
El cliente no dejó un comentario.MARIE G.
There's very little cellular service here - I couldn't complete any of the check-in steps online and neither could my partner. Took several follow-up calls and emails to sort it out in the end.Karlie I.
The box was two days late. It took 21 phone calls to find my box!!! No one actually knew. First I received an email guaranteeing a Wednesday arrival. The next day I was told by phone call to u-haul it would be here by noon. Thursday. Next it came in a 4. Oops it was the wrong one. Frustrating!Marilyn B.
El cliente no dejó un comentario.Edgar R.
El cliente no dejó un comentario.Paul S.
El cliente no dejó un comentario.Douglas K.
This location was goodYeeleng T.
El cliente no dejó un comentario.Amanda S.
El cliente no dejó un comentario.Carl G.
Very friendly. Opposite of the pick up location.Klaribel P.
El cliente no dejó un comentario.liz S.
El cliente no dejó un comentario.Alejandra R.
El cliente no dejó un comentario.Mark M.
El cliente no dejó un comentario.bruce J.
truck was very underpowered and uncomfortableJames E.
Rock Lake Paint & Repair was great. Uhaul website return process was very disappointing. I had to take pictures in the dark, at night, cold and raining. All wet, phone wet. Picture of outside and picture of inside. Wasn't happy.Corey G.
Wi Fi Service for Verizon in Lake Mills was insufficient. With the help of "Brian" from Rock Lake it all worked out. He went out of his way to help us out. Without him, our move could have been delayed hours.Vicki B.
El cliente no dejó un comentario.Thomas P.
El cliente no dejó un comentario.Stephanie L.
This location lost my U-box. Made numerous attempts to contact them and U-haul. No one could locate it. After week, found it at this location. Uhaul corp. apologized profusely. Issued a credit.Alan W. | Overall Experience
Servicios adicionales en esta ubicación
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