Comentarios del cliente para Rock Lake Paint & Repair LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Rock Lake Paint & Repair LLC

Grado total:

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Alejandra R. en

Grado:

El cliente no dejó un comentario.

Mark M. en

Grado:

El cliente no dejó un comentario.

bruce J. en

Grado:

El cliente no dejó un comentario.

James E. en

Grado:

truck was very underpowered and uncomfortable

Corey G. en

Grado:

Rock Lake Paint & Repair was great. Uhaul website return process was very disappointing. I had to take pictures in the dark, at night, cold and raining. All wet, phone wet. Picture of outside and picture of inside. Wasn't happy.

Vicki B. en

Grado:

Wi Fi Service for Verizon in Lake Mills was insufficient. With the help of "Brian" from Rock Lake it all worked out. He went out of his way to help us out. Without him, our move could have been delayed hours.

Thomas P. en

Grado:

El cliente no dejó un comentario.

Stephanie L. en

Grado:

El cliente no dejó un comentario.

virginia F. en

Grado:

El cliente no dejó un comentario.

Mike E. en

Grado:

setting it up was HORRIBLE! your Milwaukee location was inept and even though I kept asking to get a truck in lake mills they kept putting it in watertown wis. I eventually found the uhaul in lake mills and only they were able to work with me to get it scheduled. Very time consuming and inept people on the 262 Milwaukee central routing number who have no concept to talk without mumbling. Very unprofessional people. You should let your local people set up the truck schedule only.

Michael S. en

Grado:

El cliente no dejó un comentario.

bruce J. en

Grado:

El cliente no dejó un comentario.

LESLEY A. en

Grado:

El cliente no dejó un comentario.

Roger S. en

Grado:

El cliente no dejó un comentario.

Robert H. en

Grado:

please refer to my incident report

LINDA L. en

Grado:

Very nice and incredibly helpful. U-Haul totally screwed my move up by calling me 2 days before my move to tell me my reseerved 20' truck was not available. They offered a 10' about 1/2 hour away (unacceptable). I asked for something bigger as NO 20' trucks were available. This place had a 15', so I went with him. He did not have in inventory the 2 dollies I needed ( another U-Hal screw up!) but managed to find one of each in his own supplies. He saved my day that U-Haul completely screwed up! Great guy!

Rohit T. en

Grado:

El cliente no dejó un comentario.

Kristopher F. en

Grado:

Everything went well aside from the original truck that was assigned for our one-way trip was a return to location truck. They were able to assign a different truck to resolve the issue.

ROBERT D. en

Grado:

Equipment broke and I have been charged for a one way drop charge but U Haul so far has been unconcerned that the malfunction that did not allow me to finish my project. U Haul checked the rental in as being in good condition after I told them what broke and told them why it was returned to a different location. No receipt e mailed to me. Just a charge to my account. After calling they now want 72 hours to look I to this. Less corporate rules and some customer service would be nice. When this trailer is rented next time since it was checked in as a good, there will be another customer with problems because they didn't listen My rental location is great. Good people there.

Ronald P. en

Grado:

Staff was very friendly and extremely helpful. Our trailer and dolly were ready when we arrived and we leaving within 30 minutes.

ALFRED BRANDON T. en

Grado:

El cliente no dejó un comentario.

eric M. en

Grado:

Everyone at this location is super friendly and everything went really smooth. Highly reccomended!

Jeremy P. en

Grado:

El cliente no dejó un comentario.

Anthony W. en

Grado:

El cliente no dejó un comentario.

Eric L. en

Grado:

Great Rental Experience!. Reserved online, and ready to pickup. Thanks!

James B. en

Grado:

Owner Brian and his staff were most helpful and friendly. Plus, free popcorn!

Lynn D. en

Grado:

El cliente no dejó un comentario.

Marlene A. en

Grado:

Service was friendly and fast. Really appreciated the service. Thank you

Brandon T. en

Grado:

El cliente no dejó un comentario.

Alvin I. en

Grado:

The back of uhaul was dirty with rust from old auto parts.

Jesse F. en

Grado:

Only pointed where to drop off, never walked to exactly where he wanted. Also didn't help take it off, just went back to his office and never looked the trailer over while I was there.

Michael L. en

Grado:

El cliente no dejó un comentario.

David W. en

Grado:

El cliente no dejó un comentario.

BRAD K. en

Grado:

El cliente no dejó un comentario.

Cathy Y. en

Grado:

Great location with super helpful staff. They were very accommodating to me after my reservation got missed at another U-Haul location.

Jim R. en

Grado:

El cliente no dejó un comentario.

Keith S. en

Grado:

Oil was 1/2 full, breaks squeaked, missing blankets, some blanket bundles were weren't in bags, box hadn't been swept out. Not proficient with computer during check in.

JAMES B. en

Grado:

Owner is very helpful. 10 stars!

Mark S. en

Grado:

El cliente no dejó un comentario.

Jeff S. en

Grado:

Hard to find a place to park the truck. Was unsure if where I left the truck was appropriate. Nice drop box with clear instructions. Thanks for the follow up email with the receipt.

Dick H. en

Grado:

El cliente no dejó un comentario.

Lisa Louise T. en

Grado:

El cliente no dejó un comentario.

Christianne L. en

Grado:

El cliente no dejó un comentario.

randy Z. en

Grado:

The trailer was coated in ice and not usable as a car transporter. I brought it to a self car wash to get the ice off but it was closed because of outside temperatures. With the use of my torpedo heater I able to use the straps. My son and worked on it for an hour just be able to get the car on the trailer safely! There was no way that trailer should been rented out in that condition.

THOMAS C. en

Grado:

El cliente no dejó un comentario.

Mary C. en

Grado:

El cliente no dejó un comentario.

John D. en

Grado:

El cliente no dejó un comentario.

Alan W. en

Grado:

This location lost my U-box. Made numerous attempts to contact them and U-haul. No one could locate it. After week, found it at this location. Uhaul corp. apologized profusely. Issued a credit.

Leah H. en

Grado:

El cliente no dejó un comentario.

Jacob K. en

Grado:

I live in Madison and was disappointed I had to drive out of the way to go get the truck when I had the understanding that the truck would've been schedule to be at the local location. The Lake Mills rep was great!

Brian Y. en

Grado:

easy to find quick in and out

John E. en

Grado:

Rick lake was amazing after uhaul messed up my reservation. It was moving day in Madison and trailers are difficult to obtain and I needed a multi day rental. The u box was not at the location I needed and I was not notified ahead of time. I had to waste two hours travelling to get the trailer. The people at rick lake really came through when I told them of my situation they rented me a 6x12 trailer for the two days I needed. They were fantastic and saved my week despite corporate uhaul failing me multiple times.

John B. en

Grado:

Was very disappointed that we were forced to travel an extra 15 miles to pick up truck, then billed an overage charge for our miles. Outside of the control of local business, but i would not use uhaul again with this unfair charge.

williams H. en

Grado:

El cliente no dejó un comentario.

Dale S. en

Grado:

Very easy. Trailer worked great

Candice R. en

Grado:

Uhaul decided to change my pick up time that I scheduled 2 weeks in advance from 9am to 4pm. Didn't call... No notice, just a text. Since when does a moving company get to dictate MY move. I then had to spend over an hour getting someone to help me find a truck to pick up at 9am to not derail my crew who was helping and my upcoming work schedule. Making a relocation hours away doesn't need to be further complicated by your poor customer service and organization. I was absolutely not satisfied with your customer service. And will not use uhaul if we move again. I will pay more to not have this hassle with someone else.

Brian A. en

Grado:

El cliente no dejó un comentario.

Carrie C. en

Grado:

El cliente no dejó un comentario.

peter R. en

Grado:

One tire had a slow leak. I think you haul need to improve their software so people can get checked in quicker

BARRY D. en

Grado:

El cliente no dejó un comentario.

Thomas D. en

Grado:

Great shop, close to our location. Ben Janke was great. All went well. Snow the day before made the area Very Muddy for the drop off, but it was an easy location.

David P. en

Grado:

El cliente no dejó un comentario.

Rhonda M. en

Grado:

El cliente no dejó un comentario.

DAVID B. en

Grado:

Location was good, bit U-Haul customer service is poor. I was cheesehead too much for rental and have yet to get a reply to my inquiry

David S. en

Grado:

El cliente no dejó un comentario.

MARY H. en

Grado:

El cliente no dejó un comentario.

WES D. en

Grado:

El cliente no dejó un comentario.

Chad R. en

Grado:

El cliente no dejó un comentario.

David K. en

Grado:

El cliente no dejó un comentario.

Rebbeca R. en

Grado:

Excellent, friendly and competent service.

Silas J. en

Grado:

El cliente no dejó un comentario.

ROBERT S. en

Grado:

El cliente no dejó un comentario.

ROBERT S. en

Grado:

El cliente no dejó un comentario.

Elizabeth M. en

Grado:

Very helpful.

David S. en

Grado:

El cliente no dejó un comentario.

Rhonda M. en

Grado:

El cliente no dejó un comentario.

Michael R. en

Grado:

El cliente no dejó un comentario.

Eddie B. en

Grado:

THE EQUIPMENT THERE WAS THE RIGHT SAME PRICING BUT NOT THE EQUIPMENT I ARRANGED TO RENT, BIGGER , HEAVIER AND MORE OF A CHALLENGE TO DRIVE. I do not understand how I could arrange prior and not have the right rental.

Darin Z. en

Grado:

I originally booked a 26' truck on 6/15. On 6/21 I was re-routed to Fort Atkinson, then on 6/23 I rec'd an email indicating my rental needed to be picked up on Elkhorn. I had the reservation switched to Lake Mills but they only had a 20' truck. I spoke with Brian from Rock Lake on 6/23 to verify they had a truck, and to arrange for pickup on 6/24 between 8-8:30am. We arrived on 6/24 at 8:15 and had to wait an hour before Brian arrived to give us our truck. Overall a HORRIBLE experience, and I will never rent with UHaul again.

PETER R. en

Grado:

El cliente no dejó un comentario.

Gary F. en

Grado:

El cliente no dejó un comentario.

Steven D. en

Grado:

Very friendly and convenient

Greg G. en

Grado:

El cliente no dejó un comentario.

Jen W. en

Grado:

El cliente no dejó un comentario.

Vince A. en

Grado:

Took truck for 1 day brought it back judt after they closed and they charged me for a second day. Only put 10 miles on truck. Now fighting to get my 42.20 back. If i dont i will be all over social media.

David C. en

Grado:

El cliente no dejó un comentario.

Laura B. en

Grado:

El cliente no dejó un comentario.

BRIAN O. en

Grado:

El cliente no dejó un comentario.

tim L. en

Grado:

Would not however recommend U haul overall as the reservation process is ridiculously and unnecessarily complex.

Jessica B. en

Grado:

El cliente no dejó un comentario.

David V. en

Grado:

El cliente no dejó un comentario.

Ann S. en

Grado:

The only thing we were frustrated with was that we ordered the uhaul for Watertown, WI more than a week in advance, and then a few days before our move, we were told we had to go to Lake Mills, WI to pick up our uhaul, which is 25 min away.

Scott K. en

Grado:

Reserved my trailer for pick up in Jefferson. Got there and was told I'd have to go to Lake Mills to pick one up. Got to Lake Mills and did all the paper work and the guy never left his seat. I drove around back and hooked up the trailer and lights myself. Thankfully I wasn't some old lady.

Brendon M. en

Grado:

El cliente no dejó un comentario.

scott S. en

Grado:

Technically they were closed, but the man happened to be in the office and came out to help us. It was not a U-haul store but a repair shop/u-haul dropoff. They were friendly.

James S. en

Grado:

El cliente no dejó un comentario.

Peggy W. en

Grado:

Very helpful and accomodating! Worked with Ben and he is great.

Heather C. en

Grado:

El cliente no dejó un comentario.

Dave H. en

Grado:

El cliente no dejó un comentario.

brian O. en

Grado:

They were awesome!! They Stayed late an helped me unload my car Thanks

Andrew W. en

Grado:

Why do you let me pick a pick up location and then choose a place 35min farther away?