Comentarios del cliente para Rob's Garage
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Testimonios de recientes clientes de Rob's Garage
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Kevin B. en
Received an email from u-haul to pick up the trailer and nobody was there in Stevensville. The emails that I received from u-haul are not clear on why you sent me Stevensville instead of Niagara Falls. I booked in Niagara Falls. Payment was also an issue. I would consider a different rental company next time!
James K. en
Make sure location is notified of pick up. That employees are FULLY trained, no small children running around around bugging customers. Yard is more easily accessible. Woman was polite, but scattered. Felt totally frustrated when I left business
margrate d. en
It was Saturday afternoon when we returned the truck and the shop was closed. The name of the shop has a different name now. Why does it ask on the box for the contract... I did not leave my contract.. because that is for me. What is that all about? thanks
Howard J. en
The truck was not cleaned out. There was some cardboard and waste in the truck.
Carlos W. en
A+++
karina l. en
Although Rob did discount the vehicle and was very accommodating..I was not shown how to work the tow or the latch on the back of the truck.. when I got to my destination the latch was frozen shut and I had to ask for assistance to get it open. It was freezing outside and I was not happy that I had to de-ice the vehicle! I would probably rent from this location again though solely on the convenience.. as it’s so close to my home.
Dayle R. en
I was ignored by the staff/mechanics. I waited 10 minutes and then went into the garage and told one of the mechanics I was there to pick up a rental. He told me Rob was out on a test drive and he'll help me when he gets back. When Rob arrived he was very personable and helpful
Veronica A. en
I returned the tank at half and it was documented as a quarter tank.
Francis F. en
Trailer was parked in a muddy place.
Cole R. en
Flat tire not ready when we got there
DOROTHY H. en
Having never used this method before the young man was a great help and assisted me as I needed. Thank you
margrate d. en
Rob's was a good place. form you office.... what I have to say, why in the world did you send me 2 emails, saying that I did not return the truck? I find that terrible... insutling really!!!!
Gord S. en
Thanks Rob.
Jeffrey H. en
Did not have the truck vaillableat out elected pick up and wanted us todrive over 20k topick up. That would have put us just over the 400k as we had worked it out within 10k. Also we would have had to find someone to tale us there as we were driving the uhaul back. We were offered a different size truck from our chosed depot at no extra cost but only after I called to say it wasnt satisfactory.
Bill B. en
Was closed but drop box was easy to find