Tim was great to work with. Very friendly.Randy B.
Customer Reviews for Robinson Resale
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Self return at this location. Used the Uhaul app. Everything went well and no issues with the app and key dropbox.DAVID W.
Needs to provide boxes and returnschuck L.
We returned the car dolly and received phone calls asking where it was. I don't understand why they could not track when it was rented out. However U-Haul finally found it.Joseph M.
One tire on drivers side front tire was low but didn't show up until it was loaded had 22 pounds in it and it needed 65. Aired it up drove 3 hours checked it again was down again had to sit it up four times before I got to my destinationJOHN M.
El cliente no dejó un comentario.DAVID M.
El cliente no dejó un comentario.CHARLES W.
El cliente no dejó un comentario.RINKESH D.
I had to use 12 inch channel locks to the rachets to work. The rachets need replaced on the dolly I used. Other than that it pulled really good.JASON J.
This location was amazing! He hooked up the trailer for us, made sure all the lights worked and did a safety check. He was super friendly and extremely helpful. I would recommend him to everyone.WENDY D.
All I used A affordable for was to return a trailer that was a $40 rental and they charged me $205, I never rented there, only returned!!!DIANA G.
El cliente no dejó un comentario.Daniel C.
El cliente no dejó un comentario.AUSTIN T.
El cliente no dejó un comentario.GARY WAYNE A.
El cliente no dejó un comentario.TUFICA B.
El cliente no dejó un comentario.MARK T.
At this location, in, Mannford Oklahoma, nothing. The man at the shop was pleasant. His equipment was first rate. I have to move my mother in law in 2 weeks, I will go out of my way, to go back there....Kim W.
El cliente no dejó un comentario.CHANG Z.
El cliente no dejó un comentario.RONALD K.
Timmy wasMARY LOU P.
El cliente no dejó un comentario.KONGPHENG H.
El cliente no dejó un comentario.AUSTIN T.
The business hours said they were open on Saturday and there was no one and when I called it went to voicemail and I couldn't leave a voicemail because the voicemail was full!! According to the ladies there that's typical Tim! I have no idea who that person is other the person who runs that Uhaul location!! If Uhaul can not make this right we will never rent from Uhaul again!! This Uhaul truck not only cost $600 to rent, but we were out several days lodging and had to get a family from Texas to pick us up because we couldn't get rent car, due to not being at the location on time and they couldn't hold vehicles!! That UHAUL truck was very dangerous!!MELISSA F.
El cliente no dejó un comentario.REBECCA M.
Nothing everyone was great. We will always use uhaul. The gentleman that took care of us is as very respectful nice polite and and friendly and helpful.Anne T.
very nice to work withDALE G.
Nothing. Called, and was told where to drop the trailer prior to my arrival, being they would be closed. Great convenience to me.JAMES J.
El cliente no dejó un comentario.SHIANN S.
El cliente no dejó un comentario.Joanna C.
El cliente no dejó un comentario.Dale D.
El cliente no dejó un comentario.Dalton L.
El cliente no dejó un comentario.Beverly J.
El cliente no dejó un comentario.RANDALL H.
Friendly staff , easy to work with.Sam B.
Update hours online. The guy that runs the place is customer service friendly.Dalton T.
Nothing..Tim made the experience very stress free !Virginia H.
Great service and friendly staffDwayne T.
Easy in and out. I planned this rental out a day in advance and the pick up and return was very smooth. Gracias.dominic D.
El cliente no dejó un comentario.paul C.
The gentlemen was very nice. He went out of his way to help us. He did an awesome job. We would definitely recommend him to anyone fir a uhaul.Sylvia W.
I accidentally left something in the truck, and Tim retrieved and returned it after hours.Mickey D.
Fast and easy â€œCOVIDâ€ drop off after hours. The app system is a great tool for rapid drop off.CHRISTOPHER K.
The owner here was very professional and caring. He listened to our issues and recommend us to call about the service we received in Tucson, AZ, refund and blankets.Alan D.
I had issues getting the website to work when trying to return the equipment. I never was able to complete the return online.Warren M.
Rented twice from this guy in the same week once to move myself and the other to move my mom. Great service great people!Courtney D.
Outstanding customer service! Made a reservation online, was quick and simple. Easy pickup and Returned, With no issues. I Highly recommended this location to anyone in area.Steven S.
Many of the text links did not work such as driver's license upload, equipment condition, etc... Those would be very convenient if they worked properly.Mark C.
Customer service and the equipment was outstanding and because of this it made the whole 1400 mile trip easy. I could not have done it or made it without all the help.LEN P.
El cliente no dejó un comentario.Donald C.
El cliente no dejó un comentario.LAURA R.
El cliente no dejó un comentario.Dale L.
Excellent service, friendly representative, eager to help. Made the move less stressful.Teresa P.
Robertson resale was very nice fixed the problem with my request for cruise control. However the truck needs shocks and Alignment I have picked up here and dropped off both times was a pleasure. I highly recommend this company for any uhall need.DARLA D.
El cliente no dejó un comentario.PW C.
El cliente no dejó un comentario.Katie W.
The manager did everything very well and communicated perfectly. The rental function was top notch.Mark B.
The whole thing was a pleasure to deal with. Excellent customer service and a joy to do business with.Stephen F.
Excellent customer service friendly staff.Edward S.
El cliente no dejó un comentario.Jack K.
El cliente no dejó un comentario.Cynthia H.
Very friendly and helpful. I would recommend anyone looking to rent a U-Haul to absolutely log online and reserve your equipment from this place!Ricky S.
El cliente no dejó un comentario.Gary M.
El cliente no dejó un comentario.Gary M.
Dropped off after business hoursJames B.
El cliente no dejó un comentario.Deanna P.
Was charged a late return fee on an item i still had available to me for 24 more hours. Clerks hours for equipment turn in is 10a-445pMatt B.
El cliente no dejó un comentario.Zain D.
i received great service from this location. The owner was so helpful! I will definitely rent from this location when I'm in the area!LaDonna B.
By far the best place to rent in the area!!! They went above normal customer service and helped us get just what we needed in short notice.. We are using them again when our project is done!!!Toni O.
El cliente no dejó un comentario.William W R.
El cliente no dejó un comentario.Daniel E.
Nothing! Very nice and helpful dealer. Every thing was smooth, clean, and honest.Kenneth R.
Making a reservation is the key to getting in and out when it's time to pick up your truck. Don't have to waste time filling out all the blanks, just a few questions and you're out the door. Friendly folks wanting to help you get what you need and get where you're going.Teresa T.
If you're needing to move in the mannford area, i recommend this guy. Great customer service and his got jokes!Megan W.
I'm pissed because I got charged for after hours when all I did was parked the truck and dropped the keys off like I was told and then to get charged a cleaning fee for what I swept it out and the cab was clean as it was when I got it I think not having a chance to talk to sombody they just decided to charge me extra fees to make money and now I have no way to argue my case because nobody was there to talk to I think I deserve my money back I will never recommend nor use uhaul again unless sombody makes it rite with me my phone number is 9183317854 if u wanna talk about itTommy W.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.Carlye H.
You couldn't honestly improve the experience with Tim! He was a one of a kind guy gave me a good laugh was respectful and well achieved business man!!KELLEN S.
El cliente no dejó un comentario.Terry S.
El cliente no dejó un comentario.William C.
The gentleman that helped us through the process was a super nice guy. I have a son that is getting ready to move to the town where I rented the truck and have already call my son to tell him what good service I received and highly recommend he go there to rent the truck he needs to move.Willetta D.
El cliente no dejó un comentario.Tim M.
El cliente no dejó un comentario.William R.
El cliente no dejó un comentario.Anna C.
Very good!Peggy P.
Mr. Robinson was top-notch, very helpful and friendly, and we will definitely use his services again.Kenneth R.
The gentlemen did a great job getting me unhooked and on my wayRonnie L.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.RON C.
Great people great serviceSherman B.
I CHOSE no insurance. Location put it on anyway with some BS story and pressured me to take it..not knowing I realize be gets an incentive for upselling me. I will never use that location again.Willard D.
El cliente no dejó un comentario.Ron K.
El cliente no dejó un comentario.Randy E.
El cliente no dejó un comentario.Michael P.
I went to another location in Oilton Ok first for pickup and the lady said the tow dolly wouldn't work for my vehicles. I knew this was incorrect because I had rented before for same vehicles. The man at Robinson resale was very helpful and knew how to enter things correctly and got me and my rental on our way.Darrin J.
The gentlemen that runs this place is the definition of small town customer service, he is friendly, knows how to do the job and it's the customer firstDrew S.
Thank you for everything! You all made a hard and disappointing situation, very easy. We are so appreciative for everything!Jeanaen W.
El cliente no dejó un comentario.SUE S.
El cliente no dejó un comentario.Amy H.