Comentarios de los clientes para Roberts Auto Service

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Roberts Auto Service

Clasificación general:

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john K.
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This place is great I'll recommend my friends!!

David L.
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El cliente no dejó un comentario.

Jacqueline M.
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El cliente no dejó un comentario.

Carl S.
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El cliente no dejó un comentario.

John B.
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Amazing customer service! Robert is amazing and takes care of you. He contacted me to ask if I wanted the auto transport same day as the truck or come back once the truck was packed. I was going to ask just that and he thought ahead enough to ask me first. Amazing.

Roy E.
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I can't think of any. Robert provided me with a truck in less than 24 hours, on time, as required. He was friendly, knowledgeable, explained things to me in easy to understand language and covered my needs completely.

Lorim B.
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El cliente no dejó un comentario.

John L.
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Great location. Awesome customer service

Monica M.
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El cliente no dejó un comentario.

Jane C.
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El cliente no dejó un comentario.

Jeffrey H.
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El cliente no dejó un comentario.

Jason C.
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I was very annoyed that I reserved and confirmed my pick-up at the location of my choosing, then found out the day prior that I had to go somewhere else for the truck. This is the second time in a row this has happened and neither of my rentals were last minute, so there should have been plenty of time to get my required equipment to the location where I needed it. If my requested location does not have or is not scheduled to receive the truck I need by my pick-up date, then don't let me make a reservation at that location. I chose that location specifically because it was convenient to the locations I needed to go, and because that location indicated it had the truck I needed. If, for whatever reason, I need to pick up from another location, at least comp me for the mileage. Additionally, the new pick-up location did not even have weekend hours of operation - for a confirmed Saturday morning pick up! However, Roberts Auto Service (the alternate location) did allow me to pick up the truck Friday night.

veronica S.
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Entire process was pleasant!!

Gerald S.
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Great service by Robert & his team.

KEVIN D.
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El cliente no dejó un comentario.

KYLE W.
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El cliente no dejó un comentario.

Jorge J.
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This establishment exceeds the available rating scheme (5 stars max rating). The owner went above and beyond and made my out of state move easier; he is definitely the first choice on u-haul rental within the enterprise-ozark-daleville area; highly recommend his services. He demonstrated time after time that he truly cares about the customer. He provides sound advice on equipment selection and usage, and makes available requested equipment necessary for the load and unload of the items to be transported. Thank you!!

Jorge J.
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El cliente no dejó un comentario.

Jorge J.
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El cliente no dejó un comentario.

Jorge J.
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El cliente no dejó un comentario.

Ashley P.
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Again, express the “wrong destination” fees associated when someone calls to make a drop off when you're not the scheduled location

Joseph F.
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Both locations where very professional.

Colton H.
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Fix the location for Google. Google maps took me off course. Luckily there was a phone number on the receipt. Called the location and got better directions.

Michael H.
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Overall great service.

Justin R.
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El cliente no dejó un comentario.

Arturo O.
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El cliente no dejó un comentario.

david D.
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El cliente no dejó un comentario.

Lorie B.
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El cliente no dejó un comentario.

Michael T.
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El cliente no dejó un comentario.

Steffen H.
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Keep up what you are doing

Breanne K.
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n/a

Bruce H.
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Fast friendly service

Wyman C.
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El cliente no dejó un comentario.

Jessica G.
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El cliente no dejó un comentario.

kelly H.
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Seemed unable to Use pre check data so had to provide it all again. Took an hour and only customer. Very friendly and professional though.

elma R.
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Make sure the address is correct so that GPS will take you right there instead of miles past it down the road. Also fix your online search so that it does not show something is available when it's not. The entire process took way too long… I'm talking hours between the driving and the calling ...

DAVID C.
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El cliente no dejó un comentario.

terry G.
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They weren't ready for us to pick up the truck. The roll up door did not move freely. It stuck in places and was a nuisance to raise and lower. The owner could not keep his focus on getting us processed. It took over and hour to do paperwork and he did not have requested blankets.

JOSEPH T.
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I had a trailer tire blow out on the interstate. Upon inspection of the other tires on the trailer, 2/3 of the remaining tires were bald. Uhaul roadside assistance was very helpful to get the blown tire and wheel replaced, and to replace the other two bad tires, but this equipment should never have been rented to me in the state it was in. I believe the blowout was due to that tire being too low on tread also, and could have resulted in a much worse outcome than it did.

Rikki G.
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El cliente no dejó un comentario.

Christopher W.
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Great location. Great people. Highly recommended.

Michael H.
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El cliente no dejó un comentario.

ROBERT T.
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El cliente no dejó un comentario.

Aquiles R.
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Excellent service and the people are the best. Very helpful throughout... will go back.

Shelton J.
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Very courteous staff.

Michael S.
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El cliente no dejó un comentario.

Robert J.
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Excellent service! Great people ! Will go back again.

HOLLY H.
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The service was exceptional. I had an unexpected delay and the owner was extremely patient, kind and friendly. He patiently waited for me to make sure I could get my hitch and while traveling on the road. I highly recommend Robert's Automotive. Great people.

cynthia L.
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El cliente no dejó un comentario.

PETER B.
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El cliente no dejó un comentario.

JEREMIAH O.
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I like a paper bill instead of it being sent to my email. Otherwise excellent!

Sametria W.
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El cliente no dejó un comentario.

Wendell T.
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El cliente no dejó un comentario.

JULIAN G.
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A pleasure doing business with Robert. Friendly, professional and fast service. Will go to him with any future needs.

Tyler S.
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El cliente no dejó un comentario.

Michael R.
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Very helpful and above and beyond customer service. If you award bonuses you should definitely give them one!

ANDURAY W.
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El cliente no dejó un comentario.

Ryan M.
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Trailer lights didn't work. Had to spend time trying to fix them at two locations.

Donna E.
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El cliente no dejó un comentario.

DENNIS H.
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Several marker lights didn't work and were missing components.

Larry H.
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Very easy to return.

Blake C.
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When the uhaul customer service failed us by dropping our calls and only giving us an option of checking in online that would not work repeatedly; our move was saved by owner at this location. Not only did he stay late until we arrived at his location and did our whole pick up himself so we wouldn't have to do anything online, he also gave a great deal for our troubles (none of which were caused by him).

Jasmine W.
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El cliente no dejó un comentario.

WILLIE H.
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Great Customer Service

JOHN T.
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El cliente no dejó un comentario.

Tom C.
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Very good service offset by the gas refill charge.

MARY N.
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Area was crowded with automotive repair work and difficult to maneuver with a 26-foot truck.

JENNIFER H.
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El cliente no dejó un comentario.

James S.
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El cliente no dejó un comentario.

Charles C.
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El cliente no dejó un comentario.

Steven B.
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Friendly and helpful service. Call for directions.

BOBBY S.
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El cliente no dejó un comentario.

Sarah O.
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El cliente no dejó un comentario.

Kevin T.
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Outstanding customer service and will definitely recommend them to others.

Helen R.
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El cliente no dejó un comentario.

Sylvester J.
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El cliente no dejó un comentario.

JOSHUA M.
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Fast friendly service with a smile. Robert has Knowledgeable experience with uhaul equipment. He explained every detail that I needed to know. I don't see any room for improvement at this location. Great job! Thanks, Joshua Morgan

SCOTT S.
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Great location, the guy that helped us was very friendly!

Joseph F.
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Robert was the best! He was very professional, helpful, and accommodating. I recommend this location for anyone and I will definitely return if the need for this service occurs again.

Carlos A.
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El cliente no dejó un comentario.

Margie R.
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El cliente no dejó un comentario.

Margie R.
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El cliente no dejó un comentario.

John K.
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El cliente no dejó un comentario.

Kerri J.
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Thanks Roberts Auto Service and wonderful staff you have. I rented a uhaul from your location couple months back and really glad you went over everything with me, the inspection, hooked it up for me and the adapter I had to go get first.. wonderful experience I had.. and I dropped off at your location this past sunday.. Thanks for going the extra mile making my experience as easy and understanding.

Todd C.
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Mr. Jones was very helpful in the explanation of the setup and auto transporter operation

Theodore A.
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Well, the entire process was incredibly slow due to the fact that his internet was slow or out. Whatever the case, it delayed my trip by 2.5 hours. I expected it to be a quick set up.

Ralph W.
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El cliente no dejó un comentario.

Steven M.
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El cliente no dejó un comentario.

Tom C.
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Great people

William B.
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El cliente no dejó un comentario.

jennifer G.
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El cliente no dejó un comentario.

MATTHEW B.
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El cliente no dejó un comentario.

Nathan B.
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El cliente no dejó un comentario.

PETER F.
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El cliente no dejó un comentario.

ROBERT P.
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El cliente no dejó un comentario.

Richard S.
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I found the owner of the location Robert to be very helpful and pleasant. The trailer was ready and clean it was a great experience.

JERRY L.
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Reserved a 6x12 trailer and an auto transport from the Enterprise, AL location. Upon arriving, they informed me that the trailer was not there and at this location in Daleville. They claimed the called but left no voicemail to inform me of this move. Rude service over the phone but then all smiles when I arrived. The right rear tire on the trailer had a leak in it, which required me to stop every 2 hours to air it up as it would drop from 60psi to 10 within the 2 hours. This increased my 20 hour trip significantly and cost more money out of my pocket to do so. Office has dogs and tucked away in a corner for the uhaul rental signing, very uncomfortable.

JEAN B.
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took the extra time to made sure everything was done correctly and even gave me pointers on backing up a trailer easier. was a great help.

GREGORY H.
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El cliente no dejó un comentario.

TIFFANY M.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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