Comentarios del cliente para Robert & Sons Lawn Care

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Robert & Sons Lawn Care

Grado total:

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Sharon M. en

Grado:

When customers need to rent moving equipment they are usually on a tight schedule. When equipment is not available as promised, customers are inconvenienced and in my case I had to drive all night and load the trailer in the dark. Was then charged more than double the reserved rate.

Mark B. en

Grado:

El cliente no dejó un comentario.

jennifer P. en

Grado:

El cliente no dejó un comentario.

Henry B. en

Grado:

El cliente no dejó un comentario.

heidi P. en

Grado:

El cliente no dejó un comentario.

JOHN C. en

Grado:

Great customer service

Rebecca F. en

Grado:

I wasn’t confirmed the mileage, wasn’t explained the “Haul/Load” button so the truck was downshifting constantly I didn’t see the “warning “ sign about it until halfway thru the trip. The fuel gauge was below halfway but my paperwork said halfway so I had to put more in than what I took the truck with. And this truck was definitely in need of service I believe. The cab and floor of the cab got so extremely hot that I had a case of seltzer on the floor between the seats and 4 of the cans exploded! Luckily they were in the case so they didn’t explode up into my face!!! Very dangerous and no warning about this!

Kim C. en

Grado:

El cliente no dejó un comentario.

Keith M. en

Grado:

Self check in didn’t work, I planed my day around dropping off while when they were closed and guess I will have to play the extra $20, I’m not real happy about that

Casey C. en

Grado:

When I initially put this order in it was for the Waterbury one then that day was told I have to drive to Morrisville after a long day of work which was then another 30min away if I wanted to have it further away I would hAve put that and could of has it in Williston near my job where pickup was easy. The boy who helped me out was swearing left and right supper unprofessional.

Jennifer S. en

Grado:

El cliente no dejó un comentario.

ken S. en

Grado:

El cliente no dejó un comentario.

Bob E. en

Grado:

El cliente no dejó un comentario.

STEVEN S. en

Grado:

El cliente no dejó un comentario.

LUCIAN D. en

Grado:

Very good service

Joe C. en

Grado:

Were not prepared. Called serval times to range a truck reserve one acted like they knew nothing about it

David K. en

Grado:

It was nice to rent a perfect truck in new condition.

douglas C. en

Grado:

The guy never checked any of the lights. He never responded to any thing. The traiker was dirty.He talked to his small children while he was hooking the trailer to the truck. He also parked his truck that had a trailer o so we had to squeese between the truck and the building.

Sam L. en

Grado:

The Truck Share on the U-Haul app would not work so the store employee had to help me. Luckily she did a great job.

Allen L. en

Grado:

El cliente no dejó un comentario.

Tom B. en

Grado:

Horrid customer service skills

Jay C. en

Grado:

El cliente no dejó un comentario.

STEVEN S. en

Grado:

I truly appreciate the friendly and courteous service I got at this location. My new go-to U-Haul location!

Douglas B. en

Grado:

El cliente no dejó un comentario.

John U. en

Grado:

There was a line of people picking up all at the same time with one person running the counter. I had to wait about 30 minutes just to get the paperwork started. I felt rushed since I had to wait, and there were still people after me in line.

Paul P. en

Grado:

El cliente no dejó un comentario.

Alice L. en

Grado:

El cliente no dejó un comentario.

Susan G. en

Grado:

My check in was interrupted by a call that the person at the desk chose to address rather than me. He also did not check my drivers license or other identification. Overall I would say the service was sloppy but the job got done.The truck was in good condition and the cost was fair.The computerized parts of the process were very good- maybe you should consider hiring a robot to do the rest.

Alex P. en

Grado:

All in all great customer service! Zach went above and beyond to explain everything in detail and made sure we had everything we needed to move!

JOHN E. en

Grado:

After hours drop off went well, used the website Contract ID and Last Name to initiate after hours, customer care told me to do this vs. login to my uhaul accounts and it worked perfect. Took pictures of inside trailer and trailer location to verify the correct drop off..

Jan P. en

Grado:

El cliente no dejó un comentario.

Anthony D. en

Grado:

Trk was great except smelling like cigarette smoke,

Geromy A. en

Grado:

El cliente no dejó un comentario.