Comentarios del cliente para Robert & Bevs Truck Accessory Center

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Robert & Bevs Truck Accessory Center

Grado total:

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Dylan S. en

Grado:

I have rent the truck less then 24 hours but they charged me for 2 days instead 24 hours. I have replayed to their email and asked them why, no body even respond my email. Poor customer service.

Kenneth S. en

Grado:

This has nothing to do with the pick-up location. Whoever delivered the truck FAILED to include a two-wheel dolly which delayed my day by over an hour. I picked the truck up at 7 am to have the full day to move my mother after the death of her second-husband. By the time i was able to open the back door (frozen shut with ice, I found no dolly and had to find a different solution. I called UHaul and was told I would be given my $7 for the dolly as a credit. I did not get the credit. Furthermore, even after explaining all the facts, UHaul basically ignored my request for more than the $7 dolly rental fee as a credit due to the inability of whoever delivered the truck to follow directions which resulted in my day to be delayed and me to spend time and money to resolve my issue. It's unfortunate that captive customers (a lack of choice) have no way to push back when situations like this occur.

Joshua G. en

Grado:

The rental process went smoothly and efficiently. Thank you

Jennifer S. en

Grado:

Pick up service was excellent! Being only 20* degrees, they even scrapped my windows & made sure the back door latch wasn't frozen! Great customer service!

Jeff W. en

Grado:

I was not informed this truck had to be returned to this location which ended up costing me an extra $40 rental fee.

Matthew K. en

Grado:

El cliente no dejó un comentario.

Shenika M. en

Grado:

El cliente no dejó un comentario.

Greg K. en

Grado:

The paper work was messed up and they took an hour to figure it out. then the price I was quoted was not the same and then there was 2 different invoices.. Then on the way down, the truck was pulling to the left. Noticed the drivers tire was wearing fast. ad some tread when I left, by the time I got to Florida, it was bald on the inside. Was scared to death. I called uhaul, they said they do not do anything unless it was flatt. I was so afraid towing my van that it was going to blow out ..

John B. en

Grado:

El cliente no dejó un comentario.

Nancy R. en

Grado:

El cliente no dejó un comentario.

Mark Z. en

Grado:

Thank you so much. Mileage was a bit pricy but the service and rental vehicle were first rate. Thank you!

Lori J. en

Grado:

El cliente no dejó un comentario.

evanson G. en

Grado:

El cliente no dejó un comentario.

Andrew S. en

Grado:

All is good.

mike D. en

Grado:

Very helpful in telling me what I needed for one way rental, hitch extension, ball & lock! Very helpful folks

Ingrid J. en

Grado:

El cliente no dejó un comentario.

Jamie D. en

Grado:

It wasn't Robert and Bev's fault that there was tape like used to close boxes on the windshield area where an inspection sticker would go, nor the scratches along the passenger side from front to back. Also not their fault the truck couldn't get above 60mph unless going down a hill. The truck was from Arizona, maybe inspection stickers don't exist there, idk.

Michael G. en

Grado:

Online returning process took 40 min because of technical issues. Not comfortable with this process at all

Dave B. en

Grado:

El cliente no dejó un comentario.

greg P. en

Grado:

El cliente no dejó un comentario.

Nancy D. en

Grado:

El cliente no dejó un comentario.

Barb R. en

Grado:

It was so easy picking up our truck. The dealer was very friendly. And our drop-off was very simple at the Beaver Valley Mall uhaul. Good trip!

Davis B. en

Grado:

El cliente no dejó un comentario.

jessica S. en

Grado:

El cliente no dejó un comentario.

Dwight T. en

Grado:

El cliente no dejó un comentario.

Greg G. en

Grado:

El cliente no dejó un comentario.

Jeffry N. en

Grado:

El cliente no dejó un comentario.

Dan F. en

Grado:

El cliente no dejó un comentario.

Michael K. en

Grado:

El cliente no dejó un comentario.

Lauren M. en

Grado:

El cliente no dejó un comentario.

Barry S. en

Grado:

El cliente no dejó un comentario.

Mark H. en

Grado:

Windows and windshield cleaned would be great. Too high for most people to reach. Other than that it was fantastic. Well done!!

Lori R. en

Grado:

The backs of the trucks really need checked for things that will stain items being moved.

Corey B. en

Grado:

El cliente no dejó un comentario.