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Charlie C.
Customer Reviews for Riverside Sporting
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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My U-Haul was extremely dirty and had a smell when I got it. I had to air it out for the smell to go away. The location was very unorganized and the couldn't get my paperwork to print. They were very nice though.
Monica M.I checked in quite late at night at this location and there was enough lighting to see what I needed to do. There was enough space to be able to back the vehicle in as well as a turnaround spot. I didn't meet anybody there but I have had good service in the past from them.
DAVID K.My last confirmation stated a different address than the ACTUAL PICKUP LOCATION.....an update would have been appreciated since we were coming over 8+ hours away and had a very tight schedule to keep. We purposely avoided the particular location because it was the FARTHEST from the University. Only a few miles, but we also waited over 20 minutes at the WRONG location before they arrived to tell us that it had CHANGED! Also, we couldn't begin to photograph all of the issues with the trailer, mostly cosmetic, but it was VERY weathered, and OLD. The owner acknowledged it was in rough shape. We were disappointed with this rental overall.
Melanie S.Easy and easy out everything went well
dusty G.Called about availability and was told they had one on hand. Stopped later in the day and did paperwork and picked it up. Towed it out , used for what was needed and returned it the same day. All fine from my side.
charles R.They were top notch cannot think of anything
James Z.Provide an ice scraper and also check that doors and locks aren't frozen. We had a hard time retrieving the key and opening the back door of the moving truck because of the weather.
Claire O.They were very helpful to make sure we got our piano moved.
Lisa B.Truck was beat up. Oil light was on.
Scott M.Very friendly, customer centered service. I truly appreciated my experience.
Stephanie T.Nada
Robert B.The dolly was broken on back side. Taking broken peace back to place I picked up the trailor tommrow. And I did not even use the dozen blankets I borrowed they are still in packaging. They are in pics I took of truck. If I can I'd like refund for dolly and blankets. Everything else was great
Samuel E.The transaction was smooth no problems. Service was friendly and pleasant. I would recommend to friends.
Keith B.The Gentleman running the show there did a great job of serving me
Dennis F.Great service. Quick! Easy in and out!!
John B.Nothing, there is nothing to improve on
Robert B.I can't think of anything. Thank you!
BRUCE H.Not at all happy i used a prepaid card for my pay check an the money was not put back on there when i left an still at this time i have not received my 42$ im very upset that was our last bit of money will be calling tomorrow about my money
Jeremy M.The smell of the store was very off-putting. I had to wait outside until the truck arrived to avoid the smell. The truck was dirty and smelled. I had reserved a dolly but they did.not have one. The attendant was very friendly.
Wendy P.Caleb was very helpful and hitched up the trailer and took it off. Took care of me very promptly
Elizabeth H.Could not drop the key off in the drop box. Key was too wide to fit in the slot. Had to go drop it off to the person inside.
Tony R.They are wonderful to work with.
JOSEPH S.Chad was great! In and out was real smooth!
bruce P.I use this location often
Rajini B.This was the dirtiest truck I have ever rented. I did not have time to look at it before I drove away. I won't make that mistake again.
Donna B.Thank you Chad! Quick in quick out ... so pleased he had one available!
bruce P.I choose this location over one that is a closer, because the inside of the building is clean and scent free, which is critical for my health.
Sarah S.Easy pickup, easy return
Christopher L.The app is very cumbersome. It would have been faster to do the paper forms
Michael H.I was told when I rented to vehicle that I could take it back to any location. Then when I chose one, they told me I would be charged double to cost if I did not take it back to the one I was assigned online or by text. I was also not given my cost agreement when I picked up the vehicle. I was told that it was full of gas and it was 7/8 full ($15 less).
DONALD H.Move went fine. Just need to do it all over again next week.
Charles R.Very satisfied
Jason D.The picture of where the key lockbox is was a little confusing. Everything else was great. Friendly, helpful staff.
Rachel P.Chad is the best
Robert M.Wouldn't go to any other uhaul location! Friendly service and very helpful!
Aaron S.Very friendly service. Very pleased with rental facility.
Bradley C.Went very smoothly.
Joe S.Thanks for the friendly service. I have already recommended you to someone. Tommy, Greentown, Indiana
Tommy W.Great experience, good customer service a riverside sporting goods.
Kyle K.