Comentarios del cliente para Riverbend Rental

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Riverbend Rental

Grado total:

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Dawn B. en

Grado:

El cliente no dejó un comentario.

PAUL D. en

Grado:

What you can do is, get a truck to where I scheduled it rather than trying to make me drive 30 miles or argue on the phone until you find one closer

Wayne A. en

Grado:

El cliente no dejó un comentario.

Kevin C. en

Grado:

All went well except the computer system was down, slowed the process.

Gwen H. en

Grado:

El cliente no dejó un comentario.

KENNETH M. en

Grado:

No issues at drop off location.

Michael J. en

Grado:

El cliente no dejó un comentario.

Katherine A. en

Grado:

El cliente no dejó un comentario.

DAVE H. en

Grado:

El cliente no dejó un comentario.

steve v. en

Grado:

El cliente no dejó un comentario.

Mark L. en

Grado:

Nate was awesome, new everything about the trailer and options for rental

John T. en

Grado:

El cliente no dejó un comentario.

Nathan V. en

Grado:

I am rating this location as poor because of the customer service. The Uhaul sign was super small and there were no Uhaul vehicles anywhere, so I did not know if I was in the right spot. The guy who came out said i could leave keys with him and he would e-mail me the receipt. I said I wanted one before I left. He said he had nothing to give me. And did not know I was even coming. I waited over a half hour for him to do the paperwork as he helped other paying customers. It was not good customer service at all. I have worked in customer service and I know how to give good service. I am truly disappointed with this part of the trip and when I bring my next load up I will not be dropping off here.

Christopher F. en

Grado:

El cliente no dejó un comentario.

MIKE L. en

Grado:

El cliente no dejó un comentario.

Angie B. en

Grado:

El cliente no dejó un comentario.

Cheryl H. en

Grado:

Working with Nate at Riverbend Rental, was way above average in service! If needed in future, I will definitely go back to him & highly recommend this location to others!

Myron S. en

Grado:

I reserved everything online including putting in my credit card information when we picked up the trailer the employee needed it again making the process take longer than it should have.

James H. en

Grado:

It took a long time to get checked out as the rep felt he needed to go through all the details. I appreciate that he was probably just doing his job, but feel there could be a "quick" check out process for those of us that are frequent customers and know the requirements.

Larry N. en

Grado:

El cliente no dejó un comentario.

Shannon M. en

Grado:

El cliente no dejó un comentario.

David L. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

Let the customer know what type of light hookup (4-prong) is needed ahead of time.

james h. en

Grado:

the customer rep went out of his was to help me! great experience..please relay survey results.

Randy R. en

Grado:

El cliente no dejó un comentario.

jerald k. en

Grado:

Truck was in good shape, only 35,000 miles. The guys were very helpful and accommodating, even though I showed up a couple hours earlier than expected.

dean s. en

Grado:

Wasn't expecting to pick up here as we were on the hill and near the U-haul location on Madison Ave. I had to stop there to find out that my truck was the other rental location.

Jon A. en

Grado:

El cliente no dejó un comentario.

Steven G. en

Grado:

Truck was ready when I arrived but the blankets and the two wheeler was not. I had to drive to another location to pick up the rest of my reservation.