The truck is not safe to drive out of town we drive it a half hr away and had to use the express way
KRISTINA H.
Customer Reviews for Rittman Landscape Supply Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Free gas cards. Lol you asked
carol B.Had to drive too far for pick-up
Robert R.Friendly staff!
TAD F.As always plan ahead; i show up in person to make the arrangements. Trailer was brought from Akron to facilitate my picking it up. Nice. Josh is manager: does excellent job!
John R.The Rittman location was excellant. However; the UHAUL software was ZERO. Even after two attempts by the dealer to email a receipt to me, I have not received it. Obviously; you have my correct email address since I did recieve your worthless survey request. DO NOT ELIMINATE THE ABILITY TO GIVE YOUR CUSTOMERS A PAPER RECEIPT. !!!
CLIFF M.Na
VICKIE P.Great site, even with them forgetting the blankets and having now utility dolly like I reserved. Very professional and friendly
Jason M.The rental went very well. I would not make any changes at this location.
CHARLES C.Very good price should have air ride if k ng distance but overall glad we rented it
Barbara C.Trying to upload my drivers license didn't work.
Alan W.I couldn't have dreamed of a better experience. The personnel here are exemplary!
Lindsey L.The truck rental was great , no complaints at all.... but now the hired help was the complete opposite...
Larry L.The whole experience was great. The lady who helped us was super friendly and very knowledgeable. She made sure we were totally comfortable with it before leaving. Highly recommending her location to all of our friends.
John L.One suggestion for the truck, there is a sticker on the speedometer that says "speed kills" , and it is placed in such a way that over 50 mph it is very hard to read the speedometer and know how fast I am actually going. I don't know if other trucks have this but there should never be anything obstructing the drivers view of the speedometer. The pick up location I was assigned was 20 miles from my home and requested location
Howard K.The gentleman that was there could not print my receipt, which i asked for and i didn't sign anything. I had to let him email me and then i couldn't read my email to see what i was agreeing to. It took quite a bit of time to get everything done, because he wasn't very prepared, so we could get started on our long day. I asked questions and he wasn't able to provide me with all the answers. The truck was there and it was ready: but we had to get gas to even get started. The truck rode rough (expected for the size) but it also did not shift gears smoothly. Overall the day was long but it all worked out pretty well.
Terri M.Lady I talked with was very friendly & helpful
Tracey A.