El cliente no dejó un comentario.
Stanley S.
Customer Reviews for Ritchie Road Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Every thing was great from pick up to drop off definitely returning
JAMES S.Overcharge on gas, I drovr 45 miles and put 3 gallons in and still said It was 4 gallons short?
JUSTIN G.You're stupid app sucks donkey balls. Wasted 20 minutes after moving trying to upload the stupid odometer reading but the app would never do it. Eventually got it running on the web version. Will absolutely shell out the money to hire movers next time to avoid the colossal headache I've been thru.
Kevin M.Sean did a great job accommodating our needs.ðŸ‘
PAUL A.Drop off location was awesome. Very helpful with everything.
RODNEY S.Nothing, great experience.
Christopher C.Shawn was very helpful.
JOE R.Drop off was a breeze and a welcomed relief compared to reserving and pick up. The guy was helpful and very nice. He even unhooked the trailer for us.
Crystal M.Nothing. Great service.
APRIL K.Nothing. We had trouble doing the mobile pick up, but the owner was super helpful and helped us through it.
James P.Nice and close to the new place
SHANRON G.Why did I get charged 2 times this makes no first I get charged a $111.00 and then 62.00 5 days later I don't like how U-Haul does business and I am not satisfied or happy about it
Garry W.This is a great place to rent your uhaul ! It is just like pushing the EASY button !
JASON R.I was having trouble with the mobile check out process the worker at the location " i cant remember his name " came outside and helped me with the process and got me going very quickly so i can get moved.
CHRISTOPHER C.I had some problems with the check-in process due to website and location problems, but everything worked out fine in the end.
DENNIS H.Excellent service and a good moving van.
Jason R.Everything was excellent.
victor R.everything was great the way it is
KENT P.I really Appreciate good customer service. The owner of this location goes above and beyond to see the customer is taken care of. Unfortunately, this appears to be a rarity in U-Haul from Corporate stores and other locally owned location in the Waco area. Poor communication and customer service in the past have discourages me from utilizing U-Haul services in the Past. Shawn the Owner of the Ritchie Road location has performed to the highest expectation. This will be the only location in the future I will reach out to for U-Haul service in the future.
CHRISTOPHER DOUG C.I think ya'll did excellent. Not sure that I'd change anything.
ROY D.As always, working with Uhaul at this location is easy and fast. Will continue to use!!
CHARLOTTE D.The U-Haul that I received was damaged by the front passenger side wheel.
AUDRE M.Amazing customer service. He was very friendly and super helpful. We rent all over the country and this location is by far the best.
ESTEBAN A.Sean was great about everything. A top notch business person who cares about his business and customers. Would give him 5 stars for quality. Nice to see someone who really cares about doing things the right way and treats people with respect.
JOHN J.Called to find out what the extra $15 charge was for left a voicemail never returned my call. When I dropped off truck middle of day nobody was there.
nickolas R.easy to get equipment and return
Kent P.Quick fast and easy friendly service
MICHA B.Apparently, Uhaul did not inform the owner that we were picking up the truck so had to wait 1 1/2 hours until it was straightened out. When I talked to Uhaul the day or two before, I was informed that we could pick up via our smartphones but, again, nothing worked and I feel that Uhaul was definitely to blame for a lack of following through and setting things up properly. VERY FRUSTRATING! After this experience I doubt I will use Uhaul again, nor recommend to others.
Robert M.Very friendly and helpful!
Cory M.Owner was amazing! Effective communicator both for rental and return.
Stephanie M.Shaun was wonderful to work with!
Daniel H.Great service and equipment worked well and was clean
Juanita M.Sean was helpful in every way to get me going.
Paul A.Need to check making sure the trucks are safe to drive. Long wait for someone to answer the call. Last time I had problems with the brakes and this time a has a problem with a tire . One of the tires has a bubble on the side. The price went up almost 100.00 dollars more than what I paid last time.
Ramon H.Everything was fine
Debbie B.Absolute top notch service and care. Would definitely use their services again.
JOHN R.The owner/manager at this location is helpful and responsive. The only thing that I'd suggest is to expand the business hours. Currently, Monday - Saturday 1-5 can be a bit of a challenge. But the owner/manager does make good effort to be available outside of his normal business hours when needed.
Ralph W.Thank you for being there and having the equipment needed in this last minute moving situation.
MORRIS B.Friendly and understanding, will definitely work with this location on future needs.
Gregory H.Friendly and helpful! We will do business here again!
Michael N.The owner was extremely kind and helpful. I had to make multiple changes to my reservation and he got everything done that I needed and also communicated extremely well. He made the process much easier than I could have ever imagined. Thank you so much!! Definitely will recommend to others!
Cienna E.The service is great.
Jacqueline T.Nice folks. Great equipment
David S.The owner is a very kind gentleman.
William C.