Customer Reviews for Ricks Used Tires
(Distribuidor de U-Haul del vecindario)

113 comentarios

315 S George St   Goldsboro, NC 27530

(919) 648-0509

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(919) 648-0509

315 S George St
Goldsboro, NC 27530

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

EBONY S. 
Clasificación:
4.0

Ricks was fine but the customer service at u-haul was for the most part the worst I've ever encountered. Not only was I told I didn't know what I was talking about but basically called a liar. I-haul went into my checking account over 4 times and took out money illegally as I had been given a few days extra by u-haul because of the trouble I had endured but they didn't care they just took it out. I still am owed 43.20 from them taking it out after they were informed of the circumstances. I fold a complaint and was told I shouldn't have to pay for any of it but no one in authority seems to care enough to call a customer over 50 years back. But you can rest assured. This is the last time I will ever use this company. The way I was treated was abominable.

SHIRLEY M. 
Clasificación:
1.0

Perhaps don't allow customers to book trucks that are not, and have never been, available at this location. Then they can avoid a back and forth for 4 hours trying to book, locate, and access a truck that was smaller than was originally booked. Because that's what happened to me.

Terrance R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Janice S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Helen S. 
Clasificación:
4.0

I was not told of any mileage fee at the purchase of the rental truck.

KEITH M. 
Clasificación:
3.0

El cliente no dejó un comentario.

ADRIENNE B. 
Clasificación:
3.0

The pickup place was fine. The reservation process with the main UHaul number was a nightmare. I won't rent another uHaul if I can help it due to the reservation screwups by uhaul.

KEVIN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS V. 
Clasificación:
5.0

Outstanding customer service!! I certainly appreciated the advice shared.

Courtney C. 
Clasificación:
4.0

El cliente no dejó un comentario.

MILTON D. 
Clasificación:
5.0

Best uHual experience I've had by far! Will recommend this location 10x over

Peyton N. 
Clasificación:
5.0

Extraordinario servicio al cliente

gloria B. 
Clasificación:
5.0

good job

IRVING B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH B. 
Clasificación:
2.0

The 24/7 check in and return was an absolute nightmare. App didn't work, website didn't work, we were given access to a key that didn't go to our truck, it was a sketchy neighborhood and we felt unsafe. It took way too long and was a completely frustrating process from start to finish. This was my first uhaul rental and will likely be my last.

Jason M. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT G. 
Clasificación:
4.0

No compliant at the moment

GILBERT L. 
Clasificación:
1.0

This location is not safe for people at night. Dark area homeless people and street walkers come up to you. We actually had to men walk up we got in our car locked the door, they knocked on the window teying to talk to us. Definitely not safe for females. The wait time to talk to a uhual customer service rep is rediculous

Bobby K. 
Clasificación:
4.0

The rental location did not know they had the truck on the lot that we had reserved, but found it and because we had to wait for them to process, they were very accommodating. Yes, we would us them again.

Randy W. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARTHA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jarma S. 
Clasificación:
1.0

The A/C vaccum lines defaulted to defrost. No air blowing from vents.

David M. 
Clasificación:
2.0

The woman who helped me did not have the computer on and had so many problems. Finally had to ask the owner to come and do it. One hour to complete transaction was too long.

Anthony H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tekera B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Belinda H. 
Clasificación:
5.0

good job

THOMAS B. 
Clasificación:
1.0

The process to get in and out of the van seem disorganized and unnecessarily lengthy . Upon arriving there was some kind of verbal fight/argument from the workers in the shop. I would have felt very unsafe if I'd been alone.

Lauren G. 
Clasificación:
2.0

The office was a smoke filled room. I was just given the keys and was no walkthrough.

Phyllis C. 
Clasificación:
2.0

Office was dirty. Lady at the counter unprofessional and couldn't answer questions about my Uhaul rental.

Patrick M. 
Clasificación:
5.0

good job

ricky D. 
Clasificación:
5.0

First, I tried to pay with my MC Debit Card. I was told that that card was being declined for what ever reason. They tried to run it again, and said it was declined again. So I called my wife and she brought CASH to pay with. I get home and my debit card HAS been charged three times by U Haul. Now I am out the cash and still awaiting a refund from MC of the charges on my card.

lydie D. 
Clasificación:
5.0

Pleasant experience. I was taken care of immediately, they were professional and courteous.

Kenneth B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ray H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARLA J. 
Clasificación:
3.0

Nada

Latasha P. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher L. 
Clasificación:
5.0

Rick was patient and sweet

Lanysa J. 
Clasificación:
5.0

Just keep up the good work.

Ramon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilhelmina T. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike M. 
Clasificación:
5.0

Friendly experienced this guy was awesome five stars

Jana R. 
Clasificación:
5.0

Staff was very professional .

BOBBY M. 
Clasificación:
5.0

good job

ricky D. 
Clasificación:
5.0

g4ood job

tyrone H. 
Clasificación:
5.0

El cliente no dejó un comentario.

laster J. 
Clasificación:
3.0

The big dog out front was intimidating. The building smelled of cigarette smoke, but the people were very nice and courteous. Very convenient location in the heart of downtown.

Wendy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

good job

LAFAYETTE J. 
Clasificación:
5.0

good job

ricky D. 
Clasificación:
4.0

We dropped off while they were closed.

Jennifer K. 
Clasificación:
5.0

good job

CURTIS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MONICA W. 
Clasificación:
5.0

good job

walter B. 
Clasificación:
1.0

They presented a very cavalier attitude. Was sorry I picked this drop off location from the list given to me at pick up location.

Ronald E. 
Clasificación:
1.0

El cliente no dejó un comentario.

nichole T. 
Clasificación:
4.0

It was a saturday and their closing hours were a little early; 12 noon.

Glenn L. 
Clasificación:
1.0

Was 45 minutes late arriving to site. They knew we were moving a piano but gave us a truck without a ramp. They were supposed to add 10 extra miles to the ticket because margin for delivery and return was too tight (3 miles). In addition, the truck had only 3/8 tank of gas so had to go off route to get more gas which added more miles to the total. The only thing good was the drop off. If costs more than planned will be asking for refund or disputing charge.

Stephen F. 
Clasificación:
5.0

The people were friendly, helpful, and accommodating. I really appreciate their flexibility with my reservation.

Melissa B. 
Clasificación:
5.0

Customer service was excellent. Thank you.

Kent S. 
Clasificación:
2.0

If you pay for milage and don't use all of it should be refunded that amount.if I go over I have to pay extra only fair.

Brandy F. 
Clasificación:
1.0

El cliente no dejó un comentario.

AUSTIN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cheyenne G. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
5.0

No change' Great doing business. Very pleased.

john M. 
Clasificación:
5.0

good job

walter B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brooks R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MONTRICE H. 
Clasificación:
5.0

He was really helpful. I'll be seeing him again for future business.

MARK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY F. 
Clasificación:
5.0

rick was very nice

MIGUEL Z. 
Clasificación:
5.0

i have used rick before always good job

ANDRE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

scott edward D. 
Clasificación:
5.0

great job by rick

WALTER D. 
Clasificación:
1.0

It was in a bad section of town. We dropped off at nite and were very nervous.

MONA W. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAWN W. 
Clasificación:
1.0

Stop issuing UHaul equipment from this location!

Chris J. 
Clasificación:
3.0

Great deal and Rick was awesome!!!

KEITH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

parimal P. 
Clasificación:
3.0

Although I found Rick to be very personal, professional, and very likable, I was there on and before 8:00am (the pickup time) and the truck was not ready to go. The truck apparently was dropped off the night before and had not been processed. There was something sticky on the steering wheel. Otherwise, the truck was in good shape. I am not complaining because I am just glad it was there. It took about 30 minutes to get the truck. I had requested a furniture dolley and furniture covers. Neither were there. Rick was very attentive in getting the truck to me as fast as possible and I did appreciate that. Just a side note.. I am from this town (Goldsboro). This location might be considered a little "shady" for some folks. It (might) not be the best location for a female picking up early in the morning or dropping off late at night.

Jerry P. 
Clasificación:
5.0

Bueno

hasona Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

Carissa P. 
Clasificación:
5.0

good job

CLAUDIO S. 
Clasificación:
5.0

would highly recommend to friend

frederick S. 
Clasificación:
5.0

good job

lenwood P. 
Clasificación:
5.0

staff was vary nice

VANNA R. 
Clasificación:
5.0

good job

JAMES M. 
Clasificación:
2.0

El cliente no dejó un comentario.

ATLAN H. 
Clasificación:
2.0

The light on the drivers side of the car dolly was not working, then they fixed it on location, then while driving the light dimmed and flickered while driving, and fell out. I had to packing tape the light in. Also, the drivers side loading ramp pin fell out and caused it to extend while driving. The 26 foot truck had horrible air condition ing and the change oil light came on half way into the trip.

NATHAN B. 
Clasificación:
4.0

The staff was very helpful, checked the air in my tires and made sure everything was working properly.

Ramona P. 
Clasificación:
1.0

El cliente no dejó un comentario.

denis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory E. 
Clasificación:
3.0

El cliente no dejó un comentario.

sandra C. 
Clasificación:
5.0

El cliente no dejó un comentario.

REBECCA F. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHRISTIAN P. 
Clasificación:
3.0

El cliente no dejó un comentario.

ZACHARY K. 
Clasificación:
5.0

good job

RICKY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER H. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

Volver
arriba