We showed up to pick up the Uhaul and no one was was at the office. Called the manager and she said that uhaul didn't notify her that there was a rental. We were on a time schedule and was late for where we needed to be. Office was a mess and we also were not notified about the $80 day rental if you exceed 100 miles.John R.
Customer Reviews for Richard Self Storage
(Distribuidor de U-Haul del vecindario)
Morgantown, WV 26508
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 9 a. m. - 4:30 p. m.
- Sáb.: 10 a. m. - 2 p. m.
- Dom.: cerrado
- 5/28/2022 - 5/30/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Friendly enough service but the location is off the beaten path, steep hill in and out, some Items in the back of the van that I cleared out. Again, friendly service but I prefer other locations in Morgantown.Amanda S.
Nothing the lady was greatlouise C.
El cliente no dejó un comentario.Jason S.
Everything was perfect. The staff was very, especially Nick!Lewis C. | Overall Experience
El cliente no dejó un comentario.Keisha K. | Overall Experience
Lea & staff were always incredibly helpful throughout the many years at your facility.ROGER F. | Overall Experience
The personnel was very helpful. The storage unit is very well maintained. Overall an excellent experience.Michelle C. | Overall Experience
An office and access cleaner!David C.
I'm not one to recommend anything...everyone has different opinions and experiences. For my need, it worked well.Annette D.
El cliente no dejó un comentario.Kyle R. | Overall Experience
El cliente no dejó un comentario.Crystal W.
Reserved "30 days Free Storage" with call to UHaul. Richard storage not open until 12:30; then told NO FREE, 2-Month MINIMUM & >$100 per month. WHY reserved?!!?katherine m. | Reservación
El cliente no dejó un comentario.Paul F.
The staff was very helpful when I moved in. It was a clean facility.Kathleen S. | Reservación
Did not utilize the unit, the location was vastly outside the area I was going to be. Also uhaul couldn't find my reservation when I asked to extend the move in date and then I get this email.Michael C. | Reservación
When I arrived my reservation was not to be found, yet my driver license information was in the system which is a little scary to me. Also, I was charged $10 CDW coverage which I have no idea what that is, waived all insurances with my reservation. I want a credit for the coverage and a new receipt.Melanie F.
I was diverted to a different area so I needed to store belongings closer to my target area.james s. | Reservación
Good storage facility. Had no issues getting into the building as needed and nothing was stolen or tampered with in our unit. Only issue was occasional burned out light bulbs in the hallway.THOMAS R. | Overall Experience
Had a month free through uhaul. Called over 8 times in 2 days to confirm everything and not one time did they returned any calls. Why would you want to rent from a place that won't answer phone calls.Adam W. | Reservación
El cliente no dejó un comentario.Peter J.
.Kaitlyn H. | Reservación
Great service. The workers were very prompt and helpful in finding in the unit. Even gave us their number to ensure we were taken care of should any questions come up. Would definitely recommend them!Carrie R. | Reservación
El cliente no dejó un comentario.Lora R.
El cliente no dejó un comentario.Roland H.
I had originally held a van at the Grafton Rd, Morgantown WV location. When I arrived for pick the door was locked and no one was there. I was not pleased! Had to drive to Earl L Core Rd... they were awesome ! Not at all pleased with Grafton Rd, who took my credit card#.Linda J.
The storage unit was dirty. the lady that worked there didnt tell me when my rent was due so i got charged with a late fee because i passed the rent due datePrivacy R. | First Impressions
The driveway is difficult to see from the road. The staff is excellent!!!Kathryn M.
El cliente no dejó un comentario.Sara G.
El cliente no dejó un comentario.roland H.