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Darla M
Customer Reviews for RHI PowerSports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing , everything went very smooth with no surprises
mark sStaff went above and beyond
Daniel BPut a jack on your trailers so when you self drop off it is not so hard to unload
mike lFeedback for corporate U-haul: Clearance lights on the tow dolly’s would be super helpful. What a pain driving at night in many situations.
Thomas HGreat people and great service. I’ll go back to this location again.
KEN GThe amounts of charges are different than that of what is on the Uhaul Website... I paid about 10 to 15 cents more per mile than what I'd told on the website. I asked for a Carfo Can or a Uhual Pickup-Truck, and it was agreed before coming into the place of business in person, but alas I was given the smallest Utility Truck they appeared to have available. I AM DISABLED and I got the truck to be used on hauling off some things at home while my personal vehicle got detailed. THE TRUCK WAS HARD TO USE AND PAID MORE THAN ON SITE, PEOPLE RUNNING THIS BUSINESS SITE HAVE SHORT TEMPERS AND ARE VERY AMBUIGOUS IN HOW THEY TALK AND TRIES TI DOUBLE CHARGE US. Other than that.... The truck ran great, BUT beware the tow package WILL BE ENGAGED!!! THIS WAS causing the vehicle to use MORE gas! SO BEWARE, and it appeared that thesee owners will try and charge you twice, so keep your receipt! Also they PUSH YOU to get NO MATTER WHAT the Insurance even for a few hours of use, but tgey DO NOT look over or go over the vehicle's current damages on it, even if you ask... I would say my overall "Grade" would be: Customer Service - 2/5 Honesty - 1/5 Equipment and Vehicle- 3/5 Price Matching to Uhaul SITE- 1/5 Location of Business - 4/5 Time of Opperation till 6pm - 5/5 RENTER BEWARE.....
Kevin BJust good and helpful
Keith MRob was super helpful. He replaced a blown fuse on my truck and made sure I was good to go. Thanks!
Jeri JAgain had problems with the 24/7 app. Even though the location was closed, on a Sunday, staff on site attempted to help me. I re-initiated my drop-off through a web browser and had no further problems.
TRAVIS BAbsolutely the best U-Haul dealer I have ever dealt with. Nobody does it better! A+++++
Rob RCustomer service exceptional
Chris SCustomer Service was helpful and friendly. 👍
DEBRA DVery friendly and helpful hooking up the trailer. Will rent here again if I need a trailer.
Michael JThe gentleman that checked us in just after closing time was very helpful, and friendly. Thanks for the great service.
Alan LReturn was exceptionally easy and personnel were very courteous and helpful.
warren wRob did an exvellent job in all areas of service for us
Peter FSheridan's best and most experienced dealer. RHI PowerSports always goes above and beyond. Thanks!! A+++++
Jeri JThe staff was extremely friendly and helpful
Brian TRob & Stacy couldn't have been nicer or more helpful. They went above & beyond the call of duty!!!
JACKIE CServices great every time I rent something there
mark sService was awesome! Definitely our first choice for future moves!!
dorothy aFriendly service
Gary LNone of the service was excellent and friendly I don't know what else you could do to improve thank you very much
mark sPersonnel was great, friendly and helpful, 103 degrees that day, no issues just great help.
FRED MI had an excellent experience with Rob at RHI powersports! I have dealt with Rob before with my snowmobile. I stopped by his location a little late I hopes that I could get ahold of him. I had an emergency situation and needed a car doly because my car trailer was damaged. He hooked me up right then and there at 10pm!! He even let me park my trailer at his shop until I got back; which was incredibly helpful. Best u-haul location experience I've ever had! Thank you so much! -Nate Nelson
Nate NExcellent service. Friendly staff.
Gary LGreat place for a rental
james dGreat customer service
chad bRob is outstanding. Very easy to deal with and extremely knowledgeable about the equipment, etc. RHI Power Sports will be my go-to for all my future needs. 👍
STEVE MThey were extremely nice, and got the check in done quickly. Thanks folks!
John JYou need a bigger location in order for the larger trucks to maneuver. The personnel were very helpful..above and beyond.
Linda SProfessional and friendly. Would definitely recommend to a friend.
Blaise LFriendly and attentive with excellent service
chris bGreat and very friendly service A+
Timothy SGreat, friendly service!
Robert VFantastic customer service.
Scott MI picked up the trailer a little later than planned. The young lady was a delight while I was in the office. The gentleman came outside and hooked up my trailer and made sure everything was properly connected on truck and trailer. I would highly recommend this uhaul location.
LARRY JThey Asked about our travel and if we had any issues with U-Haul truck.
Robert AThe fellow at RHI Powersports in Sheridan WY was an absolute delight. (I didn’t catch his name, I believe he was the owner) He was so kind and helpful! We arrived back home ahead of schedule and after unloading our belongings into our storage unit, he even hung around 90 min past closing so that we could return our truck a day early! Highly Recommend this location! 👍🏼
Carla HThe people who run this uhaul business were wonderful, great customer service, and uhauls were in great shape. Thanks!
Nichole SNothing I can think of
STAN FSupper friendly
Cesar ANone
Gerald G