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Joe C.
Customer Reviews for RG Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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RG Automotive has outstanding customer service. They are extremely helpful and accommodating. I will continue to use this location for all of my uhaul needs.
Jennifer D.People very friendly. Easily accessible. Great experience.
Lisa S.I would not recommend U-Haul to anyone ever. I will not ever rent from you again.
Susan F.Super helpful employees
Scott H.Rick made it easy to get the trailer and get on my way. Will definitely rent from here again when the need arises.
ERIC N.The U-Haul Rental Return Process is cumbersome and difficult to navigate. On a scale of 1-10, 1 being worst, I would rate it a 2.
MICHAEL S.They were very helpful and made the pick up and drop off process extremely smooth, quick and easy.
MATTHEW B.The experience was excellent. The person handling my rental at the location (Rich) was friendly, attentive and helpful
THOMAS G.I was unable to use the website that was provided through text message to upload my ID and "check-in" prior to my pick-up time.
James P.We waited over 1hour to finally get in the vehicle. We were very disappointed by the experience and wish for a refund. It negatively impacted our entire day due to the major delay. Gracias.
Bryan C.More prominent signage that it is a Uhaul drop-off location.
Jacob F.With the Corona Virus going around they took good care of me
Gregory F.Kudos to Rich at R&G Automotive for his outstanding service during a difficult situation (Coronavirus). Also to Laura at U-Haul in Abington Both Laura and Rich went above and beyond to assist in getting this rental completed.
James S.Great service
Sean C.Let them know that check in is done by their phone so they know what to expect
Stephen L.Very helpful service and am most pleased with this location. I will not hesitate to recommend to others.
Robert B.Although no issue with damage to truck - it makes me nervous to do checkout process entirely via email. The email form has space for signature and verification of returned truck. I had no access to that at check in.
Timothy P.HAVE THE OUTGOING MILEAGE ON THE CONTRACT ! HAVE THE THE RIGHT FUEL READING ON THE CONTRACT ! HAVE SOMEONE THERE THAT KNOWS HOW TO RENT A TRUCK ! WORST TRUCK RENTAL EXPERIENCE EVER ! and overcharged WOW
Brian D.I reserved a trailer from the Plymouth location a month before I needed it . I went in the monday before I was to pick it up and it was still all set. The day before I was to pick it up I got a txt that they couldn't fufill my reservation. Was sent to Kingston to pick one up and they couldn't fufill my reservation there I called the district manager and he finally got me one in Halifax .I think it's unreal I had a reservation and had to drive to 2 other towns just to fufill my reservation.
Scott D.Very friendly and gave the kids frisbees I strongly recommend using them and will use again
Christopher W.I don't think you have to worry about doing things better, everything went like clockwork young lady behind the counter was excellent about getting me in and out couldn't have been better thanks so much!
Peter R.Servicio al cliente de excelencia. Very smooth process and we will definitely use this location again.
Mark B.Nothing! everything went perfectly. great staff!!
Joseph B.Easy.
Edward F.The owner/manager who assisted us was friendly and helpful. The vehicle was available, clean and new. We would definitely rent here again and recommend them to friends!
Jean P.Great facility and customer service. Easy location to find.
John G.Oil dirty. We broke down in Tennessee. Engine problem. Misfire in engine code. Truck shimmy at certain speeds and passenger door difficult to close due to a previous accident. This truck was unfit for an 1,800 mile journey. Ridiculous.
Karen C.Rich was great to do business with and I would recommend this place to other people very convenient and efficient
Stacey P.i asked the manager how the insurance worked and he claimed he didn't know. I asked him who would know. he said for me to call my credit card company. I felt he was not being helpful and trying to make me buy something I probably didn't need.
Mikeal J.Outstanding service very pleasant, helpful, and informative.
ROBERT S.Open full day and provide basic towing supplies for sale.
Saumyendra S.The uhaul rep could be a little more friendly and nice.
steve S.DECEPTION !!!. LOUSY WAY TO TAKE A BUCK FROM SOMEONE.BETTER OFF BEING UP FRONT AND MORE INFORMAL.
Kevin N.The whole process, beginning to end, was professional, friendly, and easy. At one-day's notice, RG Automotive was able to accommodate my needs with a very good rate. I will definitely remember them next time I need a U-Haul. It was a pleasure. Gracias.
MARIA H.Nothing, you guys are the best!!!!!
Maria C.Incredible customer service! Will absolutely recommend and will use again for any uhaul needs in the future!
Andrew M.I didn't feel that the ESTIMATED ENVIRONMENTAL FEE of $2.00 was justifable.
Howard E.Great service here,i asked the man if they had veterans discount and he said i would have to ck. with u-haul which i did and the woman whom i spoke to said no but was very very nice,and thanked me for my sevice which i greatly appreciated,i think a company as big as your's should look into that,thank's Steve Slack
steven S.