Customer Reviews for Rev It Up
(Distribuidor de U-Haul del vecindario)

258 comentarios

92 Main St   Sparta, NJ 07871

(973) 512-4379

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 3 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(973) 512-4379

92 Main St
Sparta, NJ 07871

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 3 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Brendan O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
5.0

If you have a problem they will work with you I will always rent from them thank you

Scott V. 
Clasificación:
5.0

I pulled up outside Rev it in Sparta parked the truck opened the door to Rev it up and a gentleman came out and asked me how it went and I said it went well. The tank is filled with gas an the truck was great. He said Ok. You're good to go. You'll get ab email. I said thanks and left. Couldn't have been easier.

Vicki B. 
Clasificación:
5.0

Nice people to work with and good equipment

Lynn D. 
Clasificación:
5.0

Truck was in excellent condition all around. I was 45 mins late to my reservation couldn't do it online the mechanic at the shop helped me out in no time.

DAVID B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oluwatobi O. 
Clasificación:
5.0

El cliente no dejó un comentario.

daniel R. 
Clasificación:
4.0

Uhaul has to do a better job regarding smoking in vehicles. the truck i rented was bad and caused me respiratory irritation.

robert A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward L. 
Clasificación:
3.0

Renting the truck through Uhaul application was very bad, when i received the truck and when i return it back,, i have to call the customer service to help me in the process..i recommend if you can work on this app and make it more usefull. It dos'nt respond.

Ibrahim A. 
Clasificación:
4.0

UHaul should set better expectations for how long the pickup can take.

Josh R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick E. 
Clasificación:
5.0

I didn't get a receipt after check in. Thought that was automatic when you return the vehicle.

ELLEN M. 
Clasificación:
5.0

Rev it Up was professional and helpful.

Robert P. 
Clasificación:
4.0

I would have liked a larger acknowledgement that this was a uHaul pick up location. Especially since the vehicles are kept around the corner and behind another building.

Katherine S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allyson M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELAJEAN K. 
Clasificación:
5.0

The location is wonderful but it was too expensive. Almost $170 to rent for less then 24 hours and all local driving? I thought it was $19.95 a day. The advertising is very misleading.

JOHN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis Alberto E. 
Clasificación:
3.0

top for convenience

ANTHONY P. 
Clasificación:
4.0

I didn't have any problems. I have used u haul several times and never had to complain about them….

ARLENE G. 
Clasificación:
3.0

Location was changed last minute which was a huge inconvenience. Personnel was very helpful thou.

Arch P. 
Clasificación:
1.0

El cliente no dejó un comentario.

tom B. 
Clasificación:
4.0

No signage where to park truck. Had to find a spot behind the building

Anthony B. 
Clasificación:
5.0

I highly recommend rev it up Carl is a great guy ! But Uhaul is one shady company $20 daily rental then charge $120 a day very shady .

JOSEPH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary S. 
Clasificación:
5.0

The representative was extremely helpful. Had trouble with online checkin and he was so nice about helping.

ANNAMARIE J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
5.0

El cliente no dejó un comentario.

chris D. 
Clasificación:
5.0

I was happy with the location and the truck. However I am very unhappy with my estimated price and my actual charge being MUCH MORE than I was told upon booking through the website. I rented a truck for 3 hours...... my estimate when booking was under $100. My charge ended up being $158. I NEVER would have booked at that price. I was refunded $58 yesterday by someone, but there is a serious breakdown in how your pricing is put together, delivered to the customer and then changed.

Heather S. 
Clasificación:
5.0

The back on the inside the floors was full of some sort of debris.

Nubia G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN M. 
Clasificación:
3.0

Quick to respond. Easy to book/rent/check-in. Contactless check in and keys. Easy process. Super clean and well-maintained. Would be better if they were a little bit better about how once you get to the location to check-in, you have to do so online in order to get your code and unlock the keys (could have just been me). Would definitely rent again. Super affordable and like I said, super easy and clean!! and new vans!

Yaminah A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elisse M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS B. 
Clasificación:
3.0

I made the reservation for a truck in Sussex, it was changed to a pickup truck in Sparta. The guy there was very helpful and put me back up to at least a van.

DAVID R. 
Clasificación:
5.0

El cliente no dejó un comentario.

joe R. 
Clasificación:
2.0

The location was very far away and difficult to find. The truck was new and clean but the mechanic's garage was filthy. The price for the rental was high for the inconvenience it caused me. I'm very disappointed with UHaul. They reflect the feeling that they don't care about the customer at all.

John W. 
Clasificación:
3.0

El cliente no dejó un comentario.

RAFAEL A. 
Clasificación:
5.0

Nada

ALBERT N. 
Clasificación:
1.0

At pick up location, very rude and did not seem to care about uhaul side of his business. Lucky for me a uhaul manager was in the lot and was able to check me in.

DANIEL B. 
Clasificación:
5.0

I rented the vehicle for a day and then called the U-Haul call center to extend it for a week. The rep told me it was $340 for a week but said the extension was $429 but couldn't tell me whether that included the damage waiver or how much of a mileage allowance there would be and what the charge, if any, would be for excess mileage. She told me that the computer just gives her a price but doesn't break down any of the details. She said that I would be given the best price when I turned it in but couldn't tell me what I should expect other than quoting the $429 figure. I would have felt more comfortable if I would have been provided with a better estimate of the final cost. In the end, I paid an additional $549 plus the charges from the first day for a total of $727 which does include the taxes but I didn't see the quoted $429 anywhere in the final charges so I didn't really know what to expect regarding the total charges. It would be helpful if the telephone reps could more accurately quote the price and could communicate the details on how it would be calculated.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharyn V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Monique M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary E. 
Clasificación:
2.0

The agent who help me could have been more professional installing the trailer himself instead of me doing it.

Carlos M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorothy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary E. 
Clasificación:
5.0

Not much. Just keep doing what your doing. ¡Gracias!

Gerard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

victor G. 
Clasificación:
5.0

Nothing, the service was beyond my expectation.

elliott M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank S. 
Clasificación:
5.0

I really appreciated the last minute accommodation for a rental. The price and service were great- I would def recommend. Thanks again-

SUSAN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
5.0

Everything went smoothly.

Michael B. 
Clasificación:
3.0

the truck seemed to have problems with the brakes, they made a revving noise when we pressed the brakes sometimes

Gale B. 
Clasificación:
5.0

No improvements necessary - great experience from beginning to end.

HELENA B. 
Clasificación:
5.0

Amazing service! Amazing staff! And the truck they lined us up with was perfect for what we needed!!!

Benjamin D. 
Clasificación:
4.0

Office space inadequate

Wayne elliot B. 
Clasificación:
5.0

The process was easy and the van was very clean

Anita R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynn C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Danielle P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mathew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwayne S. 
Clasificación:
5.0

Didnt know where hazards were located. Will ask Rev It Up. I would have a use of truck mentioned by rentee review for renter...like buying a new car. All good !

Andrew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

They were so accommodating and friendly

mike S. 
Clasificación:
5.0

I really could have used a 10ft truck but the location I used was close to my home. The van was clean, ran well & easy to drive.

Barbara V. 
Clasificación:
5.0

Keep doing what your doing thank you

GERARD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

George V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Simon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis K. 
Clasificación:
3.0

Bottom line: I have very nice things to say about my experience with U-haul but not so nice things to say about the person who rented me the vehicle. Here are the details of my encounter: I used the 800 number to rent the vehicle. On the day of pickup, the gentleman who rented me the vehicle was surprised that I was there; he had no idea that the vehicle had been rented. He stated that he was having issues with the internet, and he seemed annoyed/flustered. He worked through the online issues with U-haul customer support, and then gave me a quote for the total dollar amount of what I would owe at the time of drop-off. When I asked about the breakdown of the total, he didn't give me any details, but he did “snap” that it was just an estimate, and he did not provide any details. Once again, he seemed annoyed/flustered, but this time it was because I had asked him a question. I was very stressed and upset at that point, because I felt like I had just been yelled at for asking a question about my potential charges. After working through this internet and dudes with U-haul customer support, he finally gave me the key to the vehicle and told me where to drop the vehicle off when it was time to return it. Then he walked away not really allowing me to ask any questions about the vehicle, or refueling charges, etc. I was still stressed from my encounter with the gentleman who rented me the vehicle, so I sat in the vehicle for a few minutes trying to get myself calmed down. During that time, the representative from U-haul who helped with the technical support issues called me to say he had heard the last exchange between me and the gentleman who rented me the vehicle. The U-haul person was very kind and concerned about the fact that he heard me say that I was upset/stressed while I was dealing with the gentleman who rented me the vehicle. I immediately began to calm down a bit simply because the U-haul person on the phone was concerned enough to call to check on me; in my mind, it validated that I hadn't imagined the gentleman who rented me the vehicle being “curt” with me and not answering my questions. To sum it up, my experience with U-haul was very positive, but my experience at the pick-up/drop-off location was as not positive at all. In fact it was quite upsetting.

Donna M. 
Clasificación:
5.0

Wonderful experience, no improvement necessary.

alan S. 
Clasificación:
3.0

They were closed

Kristopher B. 
Clasificación:
5.0

I did a night drop off so I don't know if it was clean. I did get my receipt promptly from them so that was really good.

Rose L. 
Clasificación:
5.0

Lower prices

Robert C. 
Clasificación:
2.0

They had absolutely no idea how to take the truck back or assist me with my issues. I was told someone would contact me and as of this point I still have heard nothing

Joseph G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terry J. 
Clasificación:
5.0

nothing

tim B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Meghan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerard G. 
Clasificación:
5.0

All Good. Very Helpful

leo P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerard G. 
Clasificación:
5.0

You can't improve anything - Carl is amazing, accommodating & community minded - thank you SO much for your support of the Market - it means so much. The vehicles were immaculate - thank you for all you do.

HELENA B. 
Clasificación:
3.0

Unfortunately for me I assumed it would be clean and initialed indicating that, only to discover once I got home that the back was dirty and I needed to sweep it out. Also disappointed that there was only 3/8 tank of gas to begin with.

Don I. 
Clasificación:
4.0

Make sure you address an inspection of the truck exterior for any damage before having the customer sign.

Bob G. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
4.0

Driver side door does not close correctly!

shelly J. 
No se han enviado comentarios para esta ubicación.

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