Customer Reviews for Rev It Up
(U-Haul Neighborhood Dealer)

319 comentarios

92 Main St   Sparta, NJ 07871

(973) 512-4379

Horario de oficina

  • Mon-Fri: 8:30 am–4 pm
  • Sat: 8:30 am–12 pm
  • Sun: Closed

Servicios en esta ubicación:

Contáctanos

(973) 512-4379

92 Main St
Sparta, NJ 07871

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 8:30 am–4 pm
  • Sat: 8:30 am–12 pm
  • Sun: Closed
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Sandy M 
Clasificación:
5.0

El cliente no dejó un comentario.

michael m 
Clasificación:
4.0

El cliente no dejó un comentario.

PATRICK M 
Clasificación:
3.0

We paid extra for a dolly and it was not there. There was also barely any gas so we had to start off with that. Also they wait to verify your references till right then and there so we sat there at 7am for an extra 20 minutes until they actually called both references at 7am and spoke with them. So make sure you give yourself extra time for that. I'm not sure why that's not done earlier when the reservations are made. We made ours a few days in advance. After all of that then you get your code for the keys etc.

Alyssa C 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S 
Clasificación:
4.0

El cliente no dejó un comentario.

RAYMOND W 
Clasificación:
5.0

Carl was friendly and kind. Will definitely rent through Rev It Up again!

Trisha M 
Clasificación:
4.0

El cliente no dejó un comentario.

Keven A 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor W 
Clasificación:
3.0

Very dissatisfied with the high cost that they finally charge for a service, they do not explain anything, not recommended, I am not missing but they will charge me for the wear of the tires. Also at the time of delivery there was no one to receive, I had to guess how to do it, bad information in the service

Claudia S 
Clasificación:
5.0

El cliente no dejó un comentario.

Sergio C 
Clasificación:
5.0

Appreciated the ease of ordering, picking up and dropping off. Great experience…thank you

Leah P 
Clasificación:
5.0

El cliente no dejó un comentario.

michael m 
Clasificación:
5.0

The staff was extremely friendly and helpful

Rob V 
Clasificación:
3.0

Make the software more user friendly.

Brian R 
Clasificación:
4.0

Make sure there isn’t an exhaust leak before letting someone drive it for six hours.

Danielle A 
Clasificación:
5.0

El cliente no dejó un comentario.

Sadieann B 
Clasificación:
4.0

El cliente no dejó un comentario.

Cary C 
Clasificación:
5.0

Rev It Up made the process very easy to navigate, despite the fact that the u-haul portal was not working properly. I would not have been able to rent my truck had it not been for their help.

Robert F 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda M 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc C 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron R 
Clasificación:
3.0

El cliente no dejó un comentario.

Dawn G 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele I 
Clasificación:
5.0

Excellent and seamless experience. Michael was so pleasant and helpful. I will definitely use them again and highly recommend them to others.

Stacey L 
Clasificación:
5.0

El cliente no dejó un comentario.

Lia D 
Clasificación:
5.0

El cliente no dejó un comentario.

george a 
Clasificación:
1.0

The guy told me he isn't my secretary for having to input my info for the rental.

Daniel O 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig B 
Clasificación:
3.0

The powertrain had a crazy shudder at idle or low speeds. Also the vehicle alignment was way off and the truck would pull and wonder which made the drive exhausting. Then when I dropped the truck off uhaul hit me with a $70-$80 fuel charge because they said I dropped it off with less the a 1/4 trank of fuel. I dropped it off with 3/8 which is where it had to be. I even called the drop off center and they verified the correct fuel level. Seriously it's been a terrible rental through and through. Even the guy that booked my rental over the phone put it the wrong date, but lucky a truck was still available when I showed up.

Corey U 
Clasificación:
5.0

El cliente no dejó un comentario.

Gia P 
Clasificación:
5.0

Always excellent service at Rev it Up

odowd b 
Clasificación:
5.0

El cliente no dejó un comentario.

Samir S 
Clasificación:
5.0

Awesome easy good guy

BRIAN S 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven S 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C 
Clasificación:
5.0

I will never rent from U haul again. I have rent 100's of times over the years. Very loyal customer. But the idea that I could not rent the truck unless you contact my alternate contact is intrusive, unecessary and a complete waste of my time. Now I have an alternate contact available before I rent?/???? My contact was not available t I missed my appointment. Waste of time. Never will I rent again This had nothing to do with the site. Its your app and customer service. Awful

ANTHONY S 
Clasificación:
5.0

El cliente no dejó un comentario.

Titina S 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian L 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike C 
Clasificación:
5.0

Great setup here. 3rd time I've rented from this local

GERARD R 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S 
Clasificación:
5.0

El cliente no dejó un comentario.

James G 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA S 
Clasificación:
5.0

Carl is awesome to deal with. I was so excited to see this was my closest location to pick up the vehicle. Very good experience.

Warren K 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda M 
Clasificación:
2.0

The gas tank was not full and the truck had no pick up - the engine struggled the whole time .

Carol P 
Clasificación:
3.0

The good: Smoothest, fastest check out and return I have ever experienced. The bad: I was never given the opportunity to decline safe move and got the charge for it. Also, the policy of returning the tank to whatever it was at is ridiculous unless it is full. Who can estimate exactly what is in the tank when it will always change depending on the slope its parked on. I was charged for being off by a perceived 1/16 of a tank!!!! There has to be some tolerence here. According to my eye, I left the tank slightly fuller. Not happy to see both these charges after a checked my email at home. Waiting to see if U-haul will make it right.

Cooper M 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARIFA C 
Clasificación:
5.0

El cliente no dejó un comentario.

Levan C 
Clasificación:
4.0

Cab had used water bottles. Inside of truck bed was covered with a thin oily substance. U-hall rep tried to clean with paper towels

Jeffrey G 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard W 
Clasificación:
5.0

El cliente no dejó un comentario.

Pedro J 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S 
Clasificación:
5.0

El cliente no dejó un comentario.

John M 
Clasificación:
1.0

El cliente no dejó un comentario.

SCOTT E 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose U 
Clasificación:
5.0

a little dirty on the inside

becky s 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorrie M 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT G 
Clasificación:
5.0

The location was great. Your reservation service stank. You moved my location. When I went to the new location, I found no truck and the business closed. I was just lucky that Rev it Up could accommodate me. This is my second bad experience in as many months. I will only use Uhaul if I have no other choices.

Daniel S 
Clasificación:
4.0

El cliente no dejó un comentario.

Brendan O 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S 
Clasificación:
5.0

If you have a problem they will work with you I will always rent from them thank you

Scott v 
Clasificación:
5.0

I pulled up outside Rev it in Sparta parked the truck opened the door to Rev it up and a gentleman came out and asked me how it went and I said it went well. The tank is filled with gas an the truck was great. He said Ok. You're good to go. You'll get ab email. I said thanks and left. Couldn't have been easier.

Vicki B 
Clasificación:
5.0

Nice people to work with and good equipment

Lynn D 
Clasificación:
5.0

Truck was in excellent condition all around. I was 45 mins late to my reservation couldn't do it online the mechanic at the shop helped me out in no time.

DAVID B 
Clasificación:
5.0

El cliente no dejó un comentario.

Oluwatobi O 
Clasificación:
5.0

El cliente no dejó un comentario.

daniel r 
Clasificación:
4.0

Uhaul has to do a better job regarding smoking in vehicles. the truck i rented was bad and caused me respiratory irritation.

robert a 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward L 
Clasificación:
3.0

Renting the truck through Uhaul application was very bad, when i received the truck and when i return it back,, i have to call the customer service to help me in the process..i recommend if you can work on this app and make it more usefull. It dos'nt respond.

Ibrahim A 
Clasificación:
4.0

UHaul should set better expectations for how long the pickup can take.

Josh R 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick E 
Clasificación:
5.0

I didn’t get a receipt after check in. Thought that was automatic when you return the vehicle.

ELLEN M 
Clasificación:
5.0

Rev it Up was professional and helpful.

Robert P 
Clasificación:
4.0

I would have liked a larger acknowledgement that this was a uHaul pick up location. Especially since the vehicles are kept around the corner and behind another building.

Katherine S 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary E 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS G 
Clasificación:
5.0

El cliente no dejó un comentario.

Allyson M 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELAJEAN K 
Clasificación:
5.0

The location is wonderful but it was too expensive. Almost $170 to rent for less then 24 hours and all local driving? I thought it was $19.95 a day. The advertising is very misleading.

JOHN B 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis A 
Clasificación:
3.0

top for convenience

ANTHONY P 
Clasificación:
4.0

I didn't have any problems. I have used u haul several times and never had to complain about them….

ARLENE G 
Clasificación:
3.0

Location was changed last minute which was a huge inconvenience. Personnel was very helpful thou.

Arch P 
Clasificación:
1.0

El cliente no dejó un comentario.

tom b 
Clasificación:
4.0

No signage where to park truck. Had to find a spot behind the building

Anthony B 
Clasificación:
5.0

I highly recommend rev it up Carl is a great guy ! But Uhaul is one shady company $20 daily rental then charge $120 a day very shady .

JOSEPH S 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary S 
Clasificación:
5.0

The representative was extremely helpful. Had trouble with online checkin and he was so nice about helping.

ANNAMARIE J 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert K 
Clasificación:
5.0

El cliente no dejó un comentario.

chris d 
Clasificación:
5.0

I was happy with the location and the truck. However I am very unhappy with my estimated price and my actual charge being MUCH MORE than I was told upon booking through the website. I rented a truck for 3 hours...... my estimate when booking was under $100. My charge ended up being $158. I NEVER would have booked at that price. I was refunded $58 yesterday by someone, but there is a serious breakdown in how your pricing is put together, delivered to the customer and then changed.

Heather S 
Clasificación:
5.0

The back on the inside the floors was full of some sort of debris.

Nubia G 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN M 
Clasificación:
3.0

Quick to respond. Easy to book/rent/check-in. Contactless check in and keys. Easy process. Super clean and well-maintained. Would be better if they were a little bit better about how once you get to the location to check-in, you have to do so online in order to get your code and unlock the keys (could have just been me). Would definitely rent again. Super affordable and like I said, super easy and clean!! and new vans!

Yaminah A 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard M 
Clasificación:
5.0

El cliente no dejó un comentario.

Elisse M 
No se han enviado comentarios para esta ubicación.

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