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CLIVE B.
Customer Reviews for Rethink Home
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Make sure key is in lock box for after hours pickup. Luckily for us, the owner showed up and took care of us.
JUANITA W.Smooth and easy process from start to finish.
MICHAEL C.Super Awesome! Staff was more than helpful and made the whole bit easy from start to finish. Looking forward to my next rental.
MICHAEL C.Great communication, staff was flexible and friendly. Will happily rent from again.
CHRISTOPHER C.It was fine I guess. Kinda hard to see from the street. Our vehicle was not clean but the reservation was changed at the last minute so maybe that was the result.
Justin L.There needs to be a sheltered area to stand under while completing the 24/7 process. Even an overhang from a roof would be acceptable. There was no lighting. There is NONE, so when you are having problems you're standing outside in the pouring rain in the dark with nowhere to go.
MIchelle L.Excellent customer service and a really cute store!
jodi C.The store owner seemed to struggle with the check out process while operating the computer.
Joshua M.I've rented a few times from uhaul- this by far was the friendliest and most helpful of the rental locations. 10/10 would rent again.
Cassandra S.Michael and Jody were very efficient and kind.
Kathleen W.The process to pick up the equipment from your phone should be streamlined a little better and the app should get its bugs fixed. Also, better staffing at the call center to ensure that when you call there is someone to answer, and not spend 20+ minutes on hold only to have the call drop.
Edwin T.It was a great a great place to pickup - a neighborhood store. The owner was friendly and made sure we had everything we needed.
Nancy R.Better organization of staff hours so that future customers can use assistance unhooking trailers if needed.
WENDI S.Great customer service! Would definitely recommend this location
Shawnee P.Very friendly people and helpful, my uhaul was very clean. No issues even when I had difficulty using the phone to turn back in.
Jamie S.Uhaul should disclose the charge of gas if we bring it back empty. It's a hassle.
Danielle S.