Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Pros: Convenient location. Friendliness of workers. Easy to pick up and return. Ease of website to book and pay.
Cons: The truck floorboard was very dirty inside and had a big pile of dirt on the bumper. This was undoubtedly due to the recent rains and lack of gravel in parking area. The front bumper had damage and was secured by rope.
JASON FOWLER
Rating:
5.0
Customer did not leave a comment.
Jerry Taylor
Rating:
5.0
Customer did not leave a comment.
Jeff Downing
Rating:
5.0
Customer did not leave a comment.
Anne Arnold
Rating:
5.0
Customer did not leave a comment.
Joseph Seda
Rating:
5.0
Quick and easy with all the supplies I needed for moving furniture. Staff friendly and helpful.
Patrick Kimsey
Rating:
5.0
Customer did not leave a comment.
Rick Butler
Rating:
5.0
Very nice and efficient
randy hickman
Rating:
5.0
Customer did not leave a comment.
DANIEL GOSWICK
Rating:
5.0
Customer did not leave a comment.
John Skinner
Rating:
4.0
Customer did not leave a comment.
MICHAEL MILIANO
Rating:
5.0
This was a great dealership. Great customer service.
richard MCCONACHIE
Rating:
4.0
Customer did not leave a comment.
Susan Yancey
Rating:
5.0
Customer did not leave a comment.
Sabrina Kirk
Rating:
5.0
Customer did not leave a comment.
Kevin Usher
Rating:
5.0
Had some questions about future rental young lady at check out was helpful and friendly.
Joe Intag
Rating:
5.0
Customer did not leave a comment.
Angela Dodson
Rating:
3.0
A shit show getting the keys even on the phone with Uhaul.
Christopher Busby
Rating:
5.0
Customer did not leave a comment.
Alan Miller
Rating:
5.0
Customer did not leave a comment.
PAM AYERS
Rating:
5.0
All good. A quick, easy drop off.
TERRENCE CANNON
Rating:
5.0
Hiawassee best location ever they have a excellent customer service I was really easy return I really appreciate everything.
Luis A Hernandez Martinez
Rating:
5.0
Customer did not leave a comment.
Theodore Evans
Rating:
4.0
Customer did not leave a comment.
Mike Tesar
Rating:
5.0
The Uhaul app was not easy to navigate. At least where I live in the mountains it wasn't. Not all areas will have service.
Diedra Sims
Rating:
5.0
Kelly and her helpers were friendly, professional, and very helpful. The 12 foot truck was just what I needed to haul 32 boxes of oak flooring. Thank you.
Elizabeth NELSON
Rating:
5.0
We returned the trailer after their closing time but they still went out of their way to be helpful - highest ratings!!
James Van Pelt
Rating:
5.0
They went above and beyond to help me and make sure I had the trailer I needed. Would definitely recommend them!
Vikki Trice
Rating:
5.0
Customer did not leave a comment.
Joe Oswald
Rating:
5.0
When I went to turn in trailer they wanted to charge me a $30.00 fee because they stated that I didn't turn it in at the right location. According to records I was to turn it in at he location where I rented the unit. I told them when I rented it that I was taking it to Lake Park Ga. However they could not find the Lake Park location.
Gary Zgutowicz
Rating:
5.0
Nothing. Pickup went very smoothly and the staff was very efficient and professional!
Donald Collins
Rating:
5.0
Customer did not leave a comment.
Causey Jones
Rating:
5.0
Customer did not leave a comment.
gary beacher
Rating:
5.0
Customer did not leave a comment.
William Dorff
Rating:
5.0
The folks there at Rental Source are top shelf.
Joseph Coury
Rating:
5.0
Not a problem, I dropped it off and they were very helpful and fast. The trailer is smooth and handles well.
PETER IMHOFF
Rating:
5.0
Customer did not leave a comment.
Jill Farnsworth
Rating:
5.0
Customer did not leave a comment.
GARY CAINES
Rating:
3.0
The parking lot was not paved. Large aggregate gravel and a lot of bare spots that was mud due to recent rain. Would not use this location to return or pickup rentals for this reason.
Thomas Yudeik
Rating:
4.0
Customer did not leave a comment.
DOMENICK BARTOLO
Rating:
5.0
Customer did not leave a comment.
Teri Farner
Rating:
5.0
Customer did not leave a comment.
Anthony Pabon
Rating:
4.0
Customer did not leave a comment.
Mark Ricketts
Rating:
5.0
Customer did not leave a comment.
Edwin Casper
Rating:
5.0
Customer did not leave a comment.
JOHN BACOM
Rating:
5.0
Excellent
Mikey Youngblood
Rating:
4.0
Customer did not leave a comment.
Jason George
Rating:
5.0
Customer did not leave a comment.
Ed Lance
Rating:
5.0
Nice new dealer location and service.
Paul Summer
Rating:
5.0
Customer did not leave a comment.
David Waldrep
Rating:
5.0
Customer did not leave a comment.
Diane Long
Rating:
5.0
Was very friendly and helpful.
Ashley Duffie
Rating:
5.0
Customer did not leave a comment.
Thomas Panno
Rating:
3.0
Customer did not leave a comment.
Fred Myers
Rating:
5.0
Customer did not leave a comment.
Victoria Mccraine
Rating:
5.0
Customer did not leave a comment.
jonathan Gardner
Rating:
5.0
Customer did not leave a comment.
JAMES BATES
Rating:
5.0
Customer did not leave a comment.
Scott Zimmerman
Rating:
3.0
Customer did not leave a comment.
Stephen Rosasco
Rating:
5.0
Customer did not leave a comment.
Jen Swain
Rating:
5.0
Super fast, friendly and helpful!
Bryan Coers
Rating:
5.0
Service was very good !
Robert Bryan
Rating:
5.0
Customer did not leave a comment.
PEGGY KIBBEY
Rating:
5.0
Outstanding professional service.
RICHARD HANKS
Rating:
5.0
Original drop off location no longer accepts UHaul so had to find another location. Waited on phone hold at UHaul for 30 minutes trying to find alternate drop off location. Finally found one myself on line. New drop off location was great. UHaul didn’t help one bit!!
Thomas Empric
Rating:
3.0
Customer did not leave a comment.
Paul Hagan
Rating:
5.0
Customer did not leave a comment.
David Heyer
Rating:
5.0
I was given a broken tow dolly which damage my car
Susan Moranko
Rating:
5.0
Super accommodating & service.
Frank Neri
Rating:
5.0
Customer did not leave a comment.
Waymon Durrence
Rating:
5.0
friendly efficient pick up experience. No change necessary
Fred Miner
Rating:
5.0
Nothing. The drop-off experience was perfect.
Joseph Coury
Rating:
3.0
No one can decisively confirm using your system app or desktop I made a reservation. As usual Uhaul dropped the ball...
Paige Murphy
Rating:
5.0
Customer did not leave a comment.
Stephen Kleiman
Rating:
5.0
Customer did not leave a comment.
Lawrence LaFranier
Rating:
4.0
Customer did not leave a comment.
Howard Stimis
Rating:
5.0
Customer did not leave a comment.
Jeffrey DePaola
Rating:
4.0
Your rates are up 60% in two years. I know there is inflation, but really.
PETER IMHOFF
Rating:
5.0
Very professional & & helpful.
Easy drop off area!!!
Danny Wilson
Rating:
5.0
Kelly was very helpful!
James Heldreth
Rating:
4.0
You need cruse control and a backup camera. Windows were not automatic.
Ron Dick
Rating:
4.0
Personnel were very friendly and willing to stay late, if necessary, to facilitate our return.
Bradley Bean
Rating:
5.0
Problems with on line pickup process.
Getting someone on the phone was a nightmare