The customer rep went out of his way.Richard V.
Customer Reviews for Rental Pros 2
(Distribuidor de U-Haul del vecindario)
Peru, IL 61354
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 7:30 a. m. - 4:30 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Everything was great. The staff was warm and friendly. They answered all my questions.Thomas R.
El cliente no dejó un comentario.MARK B.
El cliente no dejó un comentario.Tom G.
El cliente no dejó un comentario.JADA S.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.Jennifer D.
I have rented things from this location before. Quick, helpful and everything in good working order.CHRISTOPHER D.
El cliente no dejó un comentario.Le Roy D.
El cliente no dejó un comentario.Michael C.
This was the easiest part of my move!! Now I have to unpack everything hahaDawn C.
El cliente no dejó un comentario.Johnnie S.
El cliente no dejó un comentario.Robert W.
The check in procedure at the end when you dropped off your vehicle was just too long and drawn out make it a little easier to understandJames C.
El cliente no dejó un comentario.Rick J.
They went out of their way to help us when our original Uhaul reservation was cancelled because someone didn't return the truck in time. They definitely took a stressful situation and helped make it work out. Great customer service and the check out/in was a breeze.Susan H.
All the people that were involved in the transaction were very friendly and willing to help.Charles P.
El cliente no dejó un comentario.JOSEPH B.
Had some problems with getting the request I initially made online, but the staff that called me worked out a solution with me that worked for both of us. The moving help we booked in Chicago was excellent.Phillip G.
I DON'T KNOW WHO'S FAULT IT IS BUT THE A.C. WAS NOT PUTTING OUT COLD AIR AFTER WE PICKED UP AND HEADING HOME. THIS ONE PROBLEM LED TO HOURS OF DELAYS TRYING TO GET A.C. FIXED, ALSO USED MANY EXTRA GALLONS OF GAS DRIVING OUT OF OUR WAY.Randy C.
Great place. Great people. Helpful. Fast in and out. No issues.Robert D.
Can needs oil change and low tire pressure warning lights on. I did try to fill them to 32 pounds of pressure. But light still on. May need to be services. Staff were great.Craig S.
Bring the unit to the proper rental agency so there is no confusion morning of pickup.Charlene M.
No one was ever there so I just left it.BENJAMIN Z.
El cliente no dejó un comentario.Rickey S.
El cliente no dejó un comentario.Dawn H.
El cliente no dejó un comentario.Keith M.
El cliente no dejó un comentario.PATRICK T.
They had the needed equipment (although pretty old truck and showing its age, but it got the job done for us). Greg was easy to work with.Mark W.
El cliente no dejó un comentario.MICHAEL C.
El cliente no dejó un comentario.Anthony W.
Thank you to the young lady that listened to my situation and helped me. She did what was best for the customer, thank you for having actual customer service! ¡Gracias!Paul M.
El cliente no dejó un comentario.Tyler H.
El cliente no dejó un comentario.MICHAEL M.
El cliente no dejó un comentario.Connie A.
El cliente no dejó un comentario.Jason K.
Very Friendly and helpful!! We highly recommend this location!!Dale D.
El cliente no dejó un comentario.Nicholas H.
Always have a good experience with this location, the owner is top notch when it comes to customer service.Michael L.
The return was such an easy process.LATACHA P.
El cliente no dejó un comentario.Diquan B.
I will never rent from u- haul againTimothy D.
El cliente no dejó un comentario.Brandon B.
El cliente no dejó un comentario.Julio R.
El cliente no dejó un comentario.Justin W.
El cliente no dejó un comentario.John D.
El cliente no dejó un comentario.Bob W.
Excellent service. Very kind and helpful.JENNIFER S.
El cliente no dejó un comentario.Eliezer L.
Saved us on short notice. Was able to get the vehicle we needed and was able to get our furniture moved. Very happy.Ethan H.
El cliente no dejó un comentario.Michael H.
The truck had seen better days (just old) but did make it down to TN without a hiccup.Tom H.
El cliente no dejó un comentario.Ronald C.
Need to improve the gas mileage it's gotta get better than 6.7 mpg that sucksGeorge M.
El cliente no dejó un comentario.Laurel C.
Great experience. Excellent service from Greg and Jennifer. Greg is super knowledgeable about all his rental equipment. Very professional and a straight shooter.John N.
Location charged me full price then had to redo because we had a discount for returning to a different location which charged 679.00 on my card and had to wait 3 days for refund.William H.
El cliente no dejó un comentario.Daniel C.
El cliente no dejó un comentario.SAMUAL A.
Excellent Service!Renee C.
El cliente no dejó un comentario.Jesus S.
Thanks GregGrzegorz M.
Very professional and friendly staff. Highly recommendKevin M.
Greg is always great to deal with!Thomas H.
El cliente no dejó un comentario.Traci M.
El cliente no dejó un comentario.Anthony C.
El cliente no dejó un comentario.Tina C.
El cliente no dejó un comentario.Thomas R.
Very nice and friendly people. Very convenient and a nice clean truck that was easy to drive. Great Customer Service.Barbara B.
El cliente no dejó un comentario.Craig R.
El cliente no dejó un comentario.DOUGLAS B.
El cliente no dejó un comentario.Barbara D.
The car dolly tires were so out of balance, the dolly shook the truck for 1200 miles. It was so violent it shook the taillight out of its holder. Had no taillightsMark H.
El cliente no dejó un comentario.Anna M.
El cliente no dejó un comentario.britney C.
Rental Pros is clean and we'll organized. They are very professional and helpful.Timothy V.
Excellant. Courteous. Efficient.Melvin C.
El cliente no dejó un comentario.SUSAN M.
El cliente no dejó un comentario.Timothy V.
El cliente no dejó un comentario.Thomas H.
El cliente no dejó un comentario.Bruce R.
El cliente no dejó un comentario.Mary S.
El cliente no dejó un comentario.Lawrence H.
El cliente no dejó un comentario.John G.
El cliente no dejó un comentario.Kerri B.
The only issue was according to Greg at Rental Pros 2 there was an issue with U-Hauls computers and it would not take either of my credit cards so I had to pay with a check which luckily I had with me. Also the 10' truck we had was a very rough ride, bumpy, felt every little crack in the road. Driving on Illinois roads there are alot of those. :-(Joseph P.
El cliente no dejó un comentario.Dale M.
El cliente no dejó un comentario.Michael G.
If I didn't have to return it to the same location and charged for taking it back it would have been cheaper on me... but over all it I would recommend...eva P.
Can of the van was terrible, seats were full of Dog hair and insulation material. The windshield had so many bugs visibility was bad. Had to clean the inside and windshield before using. Other than that good equipment.Kevin T.
El cliente no dejó un comentario.Cynthia K.
El cliente no dejó un comentario.Brain H.
Needed smaller ball hitch...rental pros very helpfulJohn R.
El cliente no dejó un comentario.Jeffrey W.
El cliente no dejó un comentario.John Nancy P.
El cliente no dejó un comentario.Dennis H.
El cliente no dejó un comentario.Todd W.
I originally ordered a box truck but they called me and told me that it was super busy and would I mind switching to a van. I did but of course it cost me more loads and a concussion for my wife. She here had probably four times. Other than that, a good experience.Lawrence M.
El cliente no dejó un comentario.Myron C.
Was charge for a rental of a dolly I never received and could not get a hold of the place to get a refund. Will try again.Rebecca K.