Customer Reviews for Renfro One Stop
(Distribuidor de U-Haul del vecindario)

344 comentarios

1465 E Renfro St   Burleson, TX 76028

(682) 200-1466

Horarios de la ubicación

  • Lunes y martes:
    9:30 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Miércoles:
    9 a. m. - 12  p. m.
  • Jueves - sábado:
    9:30 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Domingo:
    12 p. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(682) 200-1466

1465 E Renfro St
Burleson, TX 76028

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes y martes:
    9:30 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Miércoles:
    9 a. m. - 12  p. m.
  • Jueves - sábado:
    9:30 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Domingo:
    12 p. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

Run down place as it shares its location with a rough gas station. That said, the truck was nice and and clean. The staff were friendly.

Leif H. 
Clasificación:
5.0

muy útil

JOSE G. 
Clasificación:
5.0

Extremely nice people.

Cameron H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICH L. 
Clasificación:
5.0

Easy to do business and the folks were very cool

Ralph G. 
Clasificación:
4.0

The service was excellent. Would definitely use again!!!

Sandra T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas E. 
Clasificación:
5.0

This store does a fantastic job with everything they do and offer their customers.

Kenneth O. 
Clasificación:
5.0

El cliente no dejó un comentario.

lony U. 
Clasificación:
5.0

The manager was very helpful and friendly.

Brandy M. 
Clasificación:
2.0

Make sure the truck is accessible and in the located stated.

Douglas O. 
Clasificación:
5.0

GREAT SERVICES

CHARLES T. 
Clasificación:
5.0

Blinkers & Brake lights not work.

CRAIG R. 
Clasificación:
5.0

El cliente no dejó un comentario.

colleen W. 
Clasificación:
2.0

We had a blow out out on the trailer hauling a car. The tire completely ruined. We sat and waited 4 hours for any help arrived. I sent the proper GPS information, the driver was still sent to the wrong area by Uhaul. I will in the future us a different trucking company. It was hot, we are both disabled senior citizens. We did not appreciate having to sit in our cars with our motors running to stay cooled off. We wasted gas and u wasted our time.

Greg C. 
Clasificación:
1.0

This by far was my worse experience with Uhaul. The rep that check us out was horrible. Extremely unprofessional. I can not believe Uhaul allow this location to represent there brand. Would love to hear from someone at corporate to discuss this isuue. 817-692-1886

Mitchell D. 
Clasificación:
1.0

El cliente no dejó un comentario.

Shenequa F. 
Clasificación:
5.0

Very friendly and helpful staff

Kendall K. 
Clasificación:
5.0

The mobile pickup did not work at all. The U-Haul website kept telling me to return after 9:30 a.m. when it was already well after 9:30 a.m. I was just lucky that the local representative happened to be staying late or I wouldn't have been able to get my truck at all. Advertising mobile contactless pickup and not having it work at all is very frustrating.

Loren S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Frank J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis V. 
Clasificación:
1.0

Van was dirty and windshield needed to be replaced as it had a rock pock mark near the driver side. The pick up process was nothing as described. I was told I would be able to access the vehicle by picking up the key via a lockbox. This location doesn't even offer that and almost didn't let me have the vehicle as the U -Haul portion was closed. Thankfully, the store attendant let me have the van. It's like U-Haul doesn't even know what is going on. I always have some trouble with U-Haul.

Morris H. 
Clasificación:
5.0

Good people run this busy location. I appreciate the service I received!

william L. 
Clasificación:
3.0

trailer was not inspected upon return

John K. 
Clasificación:
5.0

El cliente no dejó un comentario.

EMMANUEL S. 
Clasificación:
1.0

The UHaul office was shut down and the clerk was operating inside a crappy convenience store. I rented a motorcycle with straps (to strap down a motorcycle) and when I got there there were no straps.. I asked the clerk and she nonchalantly said well... Sorry we don't have em (like tough shit) very unprofessional and if I ran a business this location and the employee representing my company would no longer be a factor... I would not recommend this location ever.

DAVID D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAWN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Randy V. 
Clasificación:
4.0

They had to change my locations 3 different times. I called before one lady to make a reservation and they cancelled mine and gave it to her. Very poor customer service. Will be using a different company next time.

Jessica M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol P. 
Clasificación:
3.0

Explain the lease timeframe better. I returned vehicle on Sunday the 12th at 9pm left key in Dropbox and was charged thru 2:23pm Monday 13th.

Robert R. 
Clasificación:
2.0

Make sure they have the equipment on hand when the reservation was confirmed. I had reserved an appliance dolly and when I got there, he said they have no appliance dollies. Made my job a whole lot harder. I'll go to someon else the next time I need to rent

Bruce V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH S. 
Clasificación:
5.0

This was my second rental experience and it's so quick and convenient.

Heather H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary F. 
Clasificación:
5.0

El cliente no dejó un comentario.

William G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather H. 
Clasificación:
3.0

The cab of the truck had dirt and glitter in the floorboards. Plus, I booked online to pick up the truck at 8am, but when I got to the location, my phone told me the place didn't open until 9am. Even though I booked a 8am pick up online to use my phone... I still had to call Uhaul to fix this issue.

Stephen S. 
Clasificación:
4.0

El cliente no dejó un comentario.

John F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Meredith L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Collin C. 
Clasificación:
5.0

We were given a truck that had no water in the radiator that reduces the engine. Therefore the trip that we took lasted 181/2 hours!! We couldn't go above 50-55 on flat and ANY and I mean ANY hill put us at 20-25 miles per hour. We didn't get the truck until 12 or so because the online check-in was not working. The people at where we picked up were extremely helpful!!! Even though the place didn't open the people there helped me out and we could check in and get on our way. Again the people at that location went above and beyond.

WENDY B. 
Clasificación:
5.0

Prompt service. Exactly what we were looking for.

Kenneth B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Meaghan H. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAWN R. 
Clasificación:
4.0

Be aware that this is a self load/unload facility. I had a tow dolly that is heavy to move. I didn't have any problems but could see where someone might. Otherwise, no issues. Lady at the counter was very pleasant.

JOEL SCOTT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
3.0

This was an after hours drop off. The location was not well branded & was difficult to find at night.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tommy H. 
Clasificación:
5.0

They were great but we had to travel 30+ miles to pick it up. Our initial pick up location in Ennis TX canceled. We were then told to pick up in Mansfield TX, that location also canceled on us. A Uhaul rep was trying to get us to travel to Corsicana TX to pick up the truck which was an hour away, finally that rep connected me to a Mr. Walker somehow he worked his magic and found us the truck in Burleson, TX. He said he was crediting us miles (200) but I received a receipt for additional miles and gas. Honestly after the stress and bs I had received that cost should have been waived!

Mark D. 
Clasificación:
3.0

Not much room to park the uhaul very tight squeeze but we made it work!! Thank you

Elizabeth M. 
Clasificación:
5.0

They did a great job, returned with no problems. Overall well done!

ALBERT G. 
Clasificación:
2.0

El cliente no dejó un comentario.

Patrick F. 
Clasificación:
4.0

Very nice people

Robert E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul T. 
Clasificación:
5.0

El cliente no dejó un comentario.

john T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shana C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roberto O. 
Clasificación:
5.0

The owner helped me out. 5 stars

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave D. 
Clasificación:
5.0

Truck was older than some places, but it was very well cleaned and maintained. There was not any clear indication of where to go for pick up, but everyone was quick to help. Overall the rental and return process was very easy with no issues.

Gabriel K. 
Clasificación:
5.0

service was excellent, truck was ready when I arrived. Truck was clean. will use again if need. will refer to others if they need rental.

Ronnie T. 
Clasificación:
3.0

One person working (she was very helpful, but was the only person working and had other store responsibilities). Back of truck was swept/clean, but the cabin was filthy. We spent quite a bit of time cleaning it as much as we could.

Jennifer M. 
Clasificación:
4.0

All good

cliffton mark P. 
Clasificación:
5.0

Great friendly manager trailer good condition and ready to haul

albert wayne C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lara R. 
Clasificación:
5.0

Very friendly and accommodating.

Glenn A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim G. 
Clasificación:
5.0

El cliente no dejó un comentario.

paul brandon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Esperanza R. 
Clasificación:
5.0

El cliente no dejó un comentario.

William E. 
Clasificación:
3.0

Inside of truck cab was not clean. Found crack pipe and other drug abuse materials left in cab of truck.

David L. 
Clasificación:
1.0

We had a uhaul reserved for 2 showed up no one was there. Called they sent us to 2 other locations all of which NO ONE WAS THERE!

JACOB O. 
Clasificación:
5.0

the lady that completed the reservation was knowledgeable with the equipment, and had great customer service.

Roel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD B. 
Clasificación:
1.0

Guy who checked my truck in was an ass hole. I had to “hit the mark” on the gas gauge between 3/4 full and full. Put gas in it twice moving it back and forth in the parking lot trying to “hit his mark “ on his computer screen. 4 people waiting behind me. Truck was filthy. Will NEVER NEVER go back

jere harbour P. 
Clasificación:
3.0

El cliente no dejó un comentario.

EDDIE B. 
Clasificación:
1.0

Your truck was in bad shape and they gave me the wrong one

Connie K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Della M. 
Clasificación:
3.0

Truck was picked up with 1/4 tank of fuel. It would be nice to get a truck with out having to fill it up first thing.

JONATHAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas W. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
2.0

Location is in a convenience store. No one wearing masks during the pandemic even though the sign on the door requires it. The man checked me in and told me to just unload the trailer wherever I could find a spot. No help at all and very little instruction. Had a good experience here last summer but really disappointed this time.

JOEL SCOTT M. 
Clasificación:
5.0

Great customer service. Fast and easy to access the equipment.

MICHELLE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONIE B. 
Clasificación:
2.0

Make your computer match what i ordered

Ricky W. 
Clasificación:
5.0

The young woman who handled by rental at pick-up was very professional and helpful in many ways. Nothing to improve on this transaction. Anthony Avant

Anthony A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua P. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIAN LEON W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Wanda L. 
Clasificación:
4.0

El cliente no dejó un comentario.

TAMMIE T. 
No se han enviado comentarios para esta ubicación.

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