It had a flat tire when I got it.
Stormy W
Customer Reviews for Renegade Custom Cycles
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly and easy to work with
Denice BThis location was great to work with
Phillip FNice people
JAMES WVery friendly and knowledgeable personell. Original trailer hooked up to my RV had an issue with lights. Unit was exchanged for one (AV3884 R) with operating lights, and I was on my way. Trailer operated as designed for my entire trip.
Raymond HRenegade Custom Cycles does a great job of taking care of their customers. The equipment is clean and it's easy in and out of the lot overall.
Kerri MPlease introduce the other person in the office when personal information is provided (payment information & account update like phone number).
Adam FHad no problem Just parked trailer there and done everything on the app Didn’t even talk to anyone there
Jerome MTammy was great
paul bMy experience was awesome and the people were so kind and helpful. I will always come to this location for any future needs as well as have all my family and friends or people I know even don’t know. Great organization!
tonya sEverything was explained to me. All paperwork was given. I received great customer service.
Mindy WThe dolly I had rented wasn’t in the truck and I still got charged 3 days for my 2 day rental!
Angela BVery friendly and easy to work with
Michael GThe left turn signal didn’t wor stop origin. Person helping to get it ready to go, said the lights were halogen and never burn out and the light unit is bolted in. So couldn’t do anything to make it work. My son found loose wires that he electrical taped together but the signal still did not work.
Brent FTammy went above & beyond to make our experience easy for us!
Paul SAwesome. Friendly, easy to work with.
Rick OWiring was broken as delivered, a new four-wire extension was purchased.
Scott JThe greatest service ever! We will rent again! Always use them!!
LINDA RCannot think of a thing. Folks were friendly and professional.
david sN/A
Casey SExcellent location and my agent was very kind and helpful.
Tim TOutstanding service and friendly!
mark HThey said the lock on hitch was not there when i dropped it off in where i picked up should have not let me take off with it like that
JAMIE HVery nice employees Great pickup and drop off assistance
GARY HA motorcycle repair shop.
ANDREW BVery friendly and helpful!
William BVery friendly and helpful would go back again
Tiffany WVery friendly people. Easy to deal with
chris eThe people at Renegade were friendly and helpful. They truck was in very good shape. My frustration was that I scheduled the pick up in Winchester 2 weeks ahead of my move date. I was notified 24 hours before picking up the truck that all that was available was a 26' truck and that the closest 10' (which is what I reserved) was an additional 20 miles round trip.
Christopher HLong wait, more busy than usual. People were friendly and accommodating. Even though I made a reservation well in advance, I had to travel an additional 90 minutes to pick up the vehicle.
Kevin EEmployee was friendly and knowledgeable. No comment for improvement proposal.
Tony TEverything was great! Service was excellent! Thank u all very much!
HAYLEY Cvery friendly and helpful
Perry HContinue as is!
Randolph CEverything was OK
david hWe were forced to get our uhaul here because we were told a day before we had to move that they did not have the right truck for us even though we reserved it. We had to add a 40 minute drive there and back on top of a 4 hour drive to get to our new place. We will never use uhaul again
Rachel EThe truck was throwing heat through the case inside the cab to get to the motor, the lights on the vehicle were very dim could not tell if they were on. It did not have a lot of power. The miles traveled does not allow for getting lost or getting off exits and back on for food or restrooms.
David TI was very disappointed in how it went. The guy I talked to on the phone sounded high, he told me he would include a cart and didnt. I only had the truck for not even 4 hours and paid about 120 dollars! They had it rented out and I had to have it back by 9am when i didnt pick it up until 345! It was outrageous! my number is 2602510537
samantha m