Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing at that place they were so polite & everything went very smooth
kevin Nelson
Rating:
5.0
Customer did not leave a comment.
Jim Zurawski
Rating:
5.0
Very friendly staff and also very helpful
ALVIN MALM
Rating:
5.0
Good site.
Robert House
Rating:
4.0
Customer did not leave a comment.
Loren Davidson
Rating:
5.0
Customer did not leave a comment.
Mike Fazendin
Rating:
5.0
Customer did not leave a comment.
Deanna Austin
Rating:
4.0
The atic part of the truck was clearly dirty, and having a truck that had a bad 02 sensor at delivery to me was garbage. I got charged extra for fuel due to the truck having a known issue
James prochaska
Rating:
3.0
Customer did not leave a comment.
BRIAN HENDRIES
Rating:
5.0
Nice place, great people to work with. Definitely go there again!
Eileen O'Malley
Rating:
5.0
fast friendly courteous and very thorough
Larry Vitort
Rating:
2.0
To make sure the trucks are clean
Tara Thoen
Rating:
5.0
Reits garden center people are great, very friendly and helpful.
Nathon Molepske
Rating:
5.0
Customer did not leave a comment.
Shari Tieman
Rating:
5.0
Customer did not leave a comment.
Kelly Allen
Rating:
4.0
Overall, the rental went well. Attendant could not figure out how to remove the insurance that didn't want or print a receipt.
The 6 x 12 Enclosed Trailer should have a tongue jack. When the tandem wheels are frozen to the ground, it is very difficult to get the coupler on the ball.
Peter Strains
Rating:
4.0
Customer did not leave a comment.
Loren Davidson
Rating:
3.0
Customer did not leave a comment.
BRIAN HENDRIES
Rating:
5.0
Customer did not leave a comment.
Angela kraemer
Rating:
5.0
Customer did not leave a comment.
Robert Mikolainis
Rating:
4.0
Customer did not leave a comment.
Gerald Kann
Rating:
4.0
Customer did not leave a comment.
Roman Pischke
Rating:
2.0
Customer did not leave a comment.
Corbet Peterson
Rating:
5.0
Went out of his way to get us the equipment we needed. Had the trailer already hooked up for us. Was a pleasure to work with.
Scott Miller
Rating:
5.0
Customer did not leave a comment.
David Carmel
Rating:
5.0
Customer did not leave a comment.
KEITH CORBETT
Rating:
4.0
Customer did not leave a comment.
John Urlaub
Rating:
3.0
Customer did not leave a comment.
Kurt Weegmann
Rating:
5.0
Customer did not leave a comment.
Maria Mayhew
Rating:
5.0
Nothing. Everything was great
Jacqueline Mcmanus
Rating:
4.0
It was good
Lawrence Michel
Rating:
5.0
There was no safety pin for the hitch on the trailer, the guy said u-haul doesn't supply them. I think they should. I went out and bought my own. Other than that, I had great, excellent service.
Jonathan Lundrigan
Rating:
5.0
Customer did not leave a comment.
Christian Glista
Rating:
5.0
Customer did not leave a comment.
Cameron Shegonee
Rating:
4.0
Customer did not leave a comment.
Taylor Byrd
Rating:
5.0
He was very knowledgeable and friendly.
Tamara Black
Rating:
3.0
Customer did not leave a comment.
steve Martin
Rating:
5.0
Customer did not leave a comment.
Natalie Baker
Rating:
5.0
20 foot truck and dollys ready when needed. People here were great to deal with. Very satisfied!
Bill Nyre
Rating:
4.0
Customer did not leave a comment.
Monica Gulcynski
Rating:
1.0
Was told a hundred miles a day I guess that's not true
Kayla Roshell
Rating:
5.0
Customer did not leave a comment.
Debbie Zarling
Rating:
5.0
Customer did not leave a comment.
maria mendoza
Rating:
5.0
Customer did not leave a comment.
Tammy Bandach
Rating:
5.0
Customer did not leave a comment.
Keith Corbett
Rating:
5.0
Customer did not leave a comment.
scott hamilton
Rating:
5.0
Customer did not leave a comment.
Craig Tobias
Rating:
5.0
Customer did not leave a comment.
John Dickson
Rating:
5.0
Customer did not leave a comment.
Adam Helmsing
Rating:
5.0
This location is always so pleasant.
Eric Colvin
Rating:
4.0
This was a fairly new truck, only 29;000 miles, but when stepping on the brakes the steering wheel shook so hard it was hard to hold on to it.
Michael Theabo
Rating:
5.0
Their customer service was top notch
Crystal Marlaine
Rating:
5.0
Customer did not leave a comment.
Renee Metzner
Rating:
5.0
Very professional while adding a personal touch.
William Hoffstatter
Rating:
5.0
Customer did not leave a comment.
Dawn Brost
Rating:
5.0
Went smoothly
Alyssa Melton
Rating:
5.0
Customer did not leave a comment.
Chad Brunsvold
Rating:
5.0
Customer did not leave a comment.
John Dickson
Rating:
5.0
Customer did not leave a comment.
Steve Geitner
Rating:
5.0
u haul let me down. I ordered the equipment a month before I needed it and the day I was to pick it up it was no where to be found. I had an email from uhaul which gave a Chippewa Falls number. Courtney answered, took control, gave me several options and I took the Stanley one. She is my heroine! Jason at Stanley could not have been nicer or more helpful. Moving is hard enough but to not have the equipment you need 24 hours before you have a dozen people coming to help you move is panic time. uhaul needs to rectify this. When it's ordered early the equipment needs to be there---guaranteed.
paul woebbeking
Rating:
5.0
Customer did not leave a comment.
Mathew Chaplinski
Rating:
2.0
I would not. Customer service sucks. I was treated more like an employee than a customer.
Danny Witt
Rating:
5.0
Customer did not leave a comment.
Renee Metzner
Rating:
3.0
Customer did not leave a comment.
ray dus
Rating:
5.0
Great people
Steve Geitner
Rating:
5.0
Customer did not leave a comment.
Brandon Phipps
Rating:
4.0
Customer did not leave a comment.
TONY HOWARD
Rating:
5.0
Customer did not leave a comment.
Renee Metzner
Rating:
5.0
Customer did not leave a comment.
James Metzner
Rating:
5.0
At that location nothing needs improvement
Albert Reid
Rating:
3.0
The people were GREAT!
However, the charges by Uhaul were disappointing. I reserved the UHAUL at Eau Claire The day before pick up I was informed we had to drive 35 miles the opposite direction (70 miles total). That ate up most of our 80 miles max. Our trip to New Richmond was over 70 miles on top of that. I don't feel we should have had to pay for the inconvenience.
Carrie Kralovetz
Rating:
5.0
Customer did not leave a comment.
Becky Kane
Rating:
5.0
Customer did not leave a comment.
Nicholas Martin
Rating:
5.0
Customer did not leave a comment.
Ervin Witmer
Rating:
3.0
nice place
BRIAN HENDRIES
Rating:
5.0
Simple drop off procedures!
Timothy Miland
Rating:
5.0
Customer did not leave a comment.
Michael Fazendin
Rating:
3.0
Customer did not leave a comment.
Rose Niznik
Rating:
1.0
It wasnt the Stanley location that was the problem. The people and extreme hassle I went through for 3 days is the issue.
carrie klicko
Rating:
5.0
The speedometer was off by 7 miles so I got charged for extra milage that's shady how you already charge high rates then you going to sneak in extra milage on top of it
Brandon Mercer
Rating:
5.0
Customer did not leave a comment.
LEA CLARKE
Rating:
5.0
Customer did not leave a comment.
Thea Sorensen
Rating:
5.0
Customer did not leave a comment.
Craig Luginski
Rating:
4.0
Customer did not leave a comment.
Gene Joyce
Rating:
5.0
Customer did not leave a comment.
Kallee Stone
Rating:
5.0
Very friendly and helpful
Victor Schiszik
Rating:
5.0
Customer did not leave a comment.
Donna Rumzek
Rating:
5.0
Customer did not leave a comment.
Kayleigh Steinmetz
Rating:
5.0
Customer did not leave a comment.
James Curtis
Rating:
3.0
Customer did not leave a comment.
Deb Techmeier
Rating:
5.0
They were very helpful in helping me to determine the size truck needed. The customer service was above and beyond the usual.
Jill Cormany
Rating:
5.0
Customer did not leave a comment.
Dawn Mlejnek
Rating:
5.0
Excellent customer service. Very helpful. Would reccomend.
John Anderson
Rating:
5.0
Customer did not leave a comment.
Stephen Ristola
Rating:
5.0
Customer did not leave a comment.
Cathrene Hanson
Rating:
3.0
The rachets were rusty. I had a hard time getting them on. I also would of rented the trailer on sunday instead of Saturday.because I thought the store was closed on Sunday.
Brandy Vitale
Rating:
5.0
Mr. Isenberger and his son Jason went above and beyond to make sure my one-way reservation was booked correctly. It was a last minute decision to get a truck and they gave me all of my options and followed through to ensure it'd go off without a hitch. I had no room for error, and thanks to them, it worked out smoothly! Rent from them!