Took a hour to get the truck then took a hour to be able to return it plus didn't tell me not to put gas in it was it was on eJaye G.
Customer Reviews for Reidsville Rentals
(U-Haul Neighborhood Dealer)
Reidsville, NC 27320
Servicios en esta ubicación:
Horarios de la ubicación
- Lunes y martes:
8 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
8 a. m. - 12 p. m. / 1 p. m. - 4 p. m.
- Jueves y viernes:
8 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
8 a. m. - 4 p. m.
- 8/17/2022 - 8/20/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Ashley R.
El cliente no dejó un comentario.Dianna H.
El cliente no dejó un comentario.Roger S.
El cliente no dejó un comentario.James R.
El cliente no dejó un comentario.Abdulhamid Q.
El cliente no dejó un comentario.Timothy G.
Had to drive 30 miles to a different location to pick up the truck at the last minute; even though I had a confirmation. Driving the truck was difficult because it did not run smoothly!Ernest W.
El cliente no dejó un comentario.James R.
I was not able nformed when I made my reservation that this location was not open but on Wednesdays. After calling headquarters, I was advised that the process could be completed with my Smartphone. Thank God I had my Smartkid Grandson with me who assisted me in the process. Besides that, it was a good experience.Barbara W.
El cliente no dejó un comentario.kamaria W.
El cliente no dejó un comentario.Sandra S.
El cliente no dejó un comentario.Charlinda B.
Absolutely nothing the Reidsville location was excellentArica J.
El cliente no dejó un comentario.Shaquenta P.
El cliente no dejó un comentario.chris D.
It takes too much time to pick up my rentals . no one there until you have to call them. He all way preaching god to you. if in need of more news let me know. In the mean time I will be looking for a new place to rent from. thanks for your concernRichard D.
El cliente no dejó un comentario.Darlene G.
I didn't see anything wrong that needs to be fixed thanks for making my/our day we got our chairs moved to our church in one trip I will definitely call on you if I ever need another rentalCathrine W.
I would only suggest maybe an assistant, as the gentleman running the site, seems to be pretty busy.terry L.
Everything went very smoothly. Very courteous staff.Brad S.
El cliente no dejó un comentario.Lee H.
Great guy to work with.Elizabeth K.
El cliente no dejó un comentario.Frank T.
Great customer service! Friendly staff. Good recommendation for the size truck we needed.Connie M.
El cliente no dejó un comentario.Richard D.
El cliente no dejó un comentario.Joseph S.
El cliente no dejó un comentario.Samantha B.
Very professional and accommodating.Clifford J.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.Natus S.
Need tie downs inside the trailer along the walls so one can secure their loadRoger S.
El cliente no dejó un comentario.joshua J.
El cliente no dejó un comentario.Kirk R.
El cliente no dejó un comentario.Sylvia C.
El cliente no dejó un comentario.Valene P.
El cliente no dejó un comentario.Shaunna P.
El cliente no dejó un comentario.Kenneth F.
El cliente no dejó un comentario.Emily P.
More space for trucksPaul B.
El cliente no dejó un comentario.KIMBERLY S.
Very easy to work with.Garrett M.
El cliente no dejó un comentario.Crystal B.
I will never use U-Haul again I returned my truck 24 hours later only to be told I cannot be reimbursed I would never waste my money at U-Haul ever again I also rented a pickup truck with stay did not have they call me to switch it to a 10 foot box truck and did not tell me any change of payment arrangements is not my fault you cannot provide proper equipment to fit your company needs on top of that they got my dates mixed up it would not reimburse me for the extra day that they had add it on my rental was from Friday to Sunday I return my truck on Sunday on time only to be told I cannot be reimbursed for turning the truck in a whole 24 hours early so I will not recommend this company to anyone and I will never use you all againStephanie T.
Do not change a thing. Easy in and out with no hassle. Great experience.Charles W.
El cliente no dejó un comentario.Richard B.
Excellent experience great customer serviceRONALD D.
El cliente no dejó un comentario.Pamella B.
El cliente no dejó un comentario.Wendy A.
Very professional service. Highly recommended establishment and owner. Will definitely use again if needed.Joshua W.
Thank you so much , the was fabulous really enjoyed the conversation with owner very caring great job on customer service!Samantha B.
Very friendly and helpful, answered our questions and waiting time was minimal. Thanks Tim!!!Kira G.
El cliente no dejó un comentario.David A.
At this location, nothing needs to improve. Equipment was ready and I was able to pick up and return the trailer with ease. I have rented and return equipment from this location and will return if I need to rent from uhaul in the future. Management was very helpful and provided excellent service and advice. Overall Great Experience!Charles W.
longer hours. some time some one is not there. have to call to make sure someone will be there. my be at lunch or using the restroom. this location is fast and professional. Thanks to your mgr. I WILL BE BACK IN A HEART BEAT. RICHARD DIAZ RET. US ARMYRichard D.
Make blankets and hand truck free to use too customers. Most people that rent uhaul be last options because they cant find someone with a truck to help them move things. Because that price per mile, daily fee and the gas u have to put in those things can be rough. So give a person some kind of accommodation or free service maybe even first 20 miles free or somethingKenneth M.
El cliente no dejó un comentario.Charles H.
El cliente no dejó un comentario.Dare B.
El cliente no dejó un comentario.Bryan P.
There was no leg on the trailer to be able to drop it easily. Made lots of noise when transporting. Trailer was clean and in usable condition just needs a leg for disconnection.Melissa B.
Great service from a very friendly Tim Redman. He always goes the extra mile to insure a trouble free experience.JOHN G.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.HAROLD O.
Have staff onsiteRobert S.
The location was not open at 8am. There was a note on the door to call a number. I did, and they didn't answer. I contacted the UHaul customer service, and they transferred me to the 'self-dispatch' department. As I was speaking with them, the 'owner' pulled up at 8:15am. He said he was late because he was having stomach problems.I would like my $50 refund guarantee, because my truck wasn't available at 8am.Rodney M.
El cliente no dejó un comentario.ROBERT C.
I appreciated the excellent and friendly service.Geoffrey B.
El cliente no dejó un comentario.Benita W.
Love this location easy in easy out great people to work with.EDMUND LEE G.
El cliente no dejó un comentario.Cheryl H.
Awesome place really good people Thanks Tim alwaysCORY M.
El cliente no dejó un comentario.Ron J.
El cliente no dejó un comentario.CHRISTOPHER M.
El cliente no dejó un comentario.JUAN L.
Best experience I've ever had with U-Haul!!MICHAEL P.
Very great customer serviceCODY M.
El cliente no dejó un comentario.Rebecca C.
Everything was perfect no room for improvement when everything is good. Thanks Tim for all your help.William B.
El cliente no dejó un comentario.DAVID D.
El cliente no dejó un comentario.Leroy T.
El cliente no dejó un comentario.Douglas H.
El cliente no dejó un comentario.HENRY A.
El cliente no dejó un comentario.Charlene P.
It was greatKathryn O.
These guys made renting this trailer a pleasant experience.Susan T.
El cliente no dejó un comentario.Eric J.
The owner/regular attendant was on vacation. Whom ever was supposed to be serving this location was nonexistent. I called this location multiple times two days prior to my rental. Left messages and never got a return call. Showed up for my 8:00am reservation time and it took until 9:00am to finally be released to take the trailer I was renting. I had to do everything online and through text messages. I am a very understanding person and know that things happen. I would suggest that when leaving someone else in charge of your business to make better choices in the future.Alan H.
El cliente no dejó un comentario.Sumiaki N.
Communication between myself and the rental location was very clear and precise. Adjustments had to be made for pick up and return, all of the adjustments were made with ease.Craig L.
I tried to drop off after hours but your app would not upload a photo so I couldn't complete and it was very frustrating.STEPHEN P.
El cliente no dejó un comentario.Constance L.
Tim was AWESOME!Daniel B.
U-Haul should offer military veteran discounts. We move around a lot.David P.
El cliente no dejó un comentario.CURTIS P.
Tim was awesome and the process was quick and easy.Lisa S.
El cliente no dejó un comentario.John D.
El cliente no dejó un comentario.Jewel W.
Equipment was very old and poorly maintainedWilliam M.
El cliente no dejó un comentario.Briana B.
El cliente no dejó un comentario.CHRISTOPHER C.