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Lorraine S
Customer Reviews for Reedys Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing…everything went great!
KAREN GWorker was very helpful!
Melissa EBob was very friendly and helpful.
Raymond KGreat service! Friendly and courteous!
Dan SI have tried multiple times to contact you. There was no dolly. I asked for a dolly but the website was so complicated it flew me threw just to get the truck which took me over 30 min. I am not a happy customer.
Aaron MLet them know this location doesn't have moving equipment like dollies or hand trucks etc. I reserved one but this location doesn't have them. Uhauls fault they should know this.
Heather PNot much. Transaction was exemplary and professional. Personnel was friendly and informative. Pleasure to deal with
Joseph ASmaller Vehicles available
ADAM CMy experience was one of the best here. Everything was easy, Bob was awesome to deal with.
MIRANDA VReedy’s Auto had the truck ready and dolly handy. I was out in 10 minutes. I enjoy the online rental, registration and payment. The overall experience was simple and seamless. Thank You!
RICARDO LPerfect! The transaction and return we as simple as possible ! 100% recommend ! They were very kind! Will use again !
CARLO CMy card was charged for no reason and I’m waiting for two refunds. The people at these locations were not helpful. The uhaul people I spoke to on the phone were more helpful. Please process my refunds
Melanie Wcomputers were down not his fault
John DThe back of the truck was not cleaned at all during a pandemic. There was damage to the very top left corner that to our own fault we missed. However we were told it is our responsibility to pay for because the pictures of the truck from 3 days prior showed no damage. I am unsure how photos are not taken right before the truck is rented but clearly they are not. The pick up location clearly did not do their part in looking over the truck and again we did not notice the top left corner but due to their negligence we were charged.
Keith SVery easy to do by yourself as long as you have a smart phone.
Eric SThe gentleman who rented the truck to me was very helpful. He did his best to serve me. The truck ran well.
Carmen BTruck needed transmission upkeep. Bob was excellent. Totally awesome. I thank you for the service.
Linda MGreat place to drop off or pick up a U-Haul truck very friendly very respectful Bob was awesome and helping me out
Gene RExcellent service and equipment
Nicholas PI was charged extra miles that were mostly a result of having to pick up the rental in moosic instead of South Abington (the location I originally selected). I had to drive the truck back to south abington just to load up so that was extra time, gas, and miles; it was inconvenient and not fair. I was charged for furniture pads I requested in the online reservation, even though they didn't have any to give me. We had to point out that i was still charged for pads and call Uhaul to have them tell him how to fix it. Even though the charge was finally fixed, it took time i didnt have and i didn't get the supplies I needed. Uhaul's website shouldn't promise supplies that aren't available or locations that won't be the same (Uhaul switched my pickup location last minute). This was not a good experience at all. Too much inconvenience and then an extra mileage charge to top it all of at the end is ridiculous. Uhaul needs to fix their systems, start keeping their promises, and not charge for mileage situations they created.
BEHNAM APrice said 3999 per day so I don't know how it ended up costing 13700 I think this is an outrageous amount to charge for not even 24 hours of use
gina dMy credit card was chard 3x for one 24 hour period.. this needs to be rectified
DAWN S