sales person friendly and very personable.John P.
Customer Reviews for Red Roof Storage No 2
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Guy at the front desk over charged me and was pretty rude. Returned equipment early.Tyler W.
Customer service people were as helpful as could be. I did not like having to call 800 number first to get the ok to rent vehicleCHARLENE C.
El cliente no dejó un comentario.Tyler F.
El cliente no dejó un comentario.DAVID Z.
El cliente no dejó un comentario.LEONARD A.
El cliente no dejó un comentario.AMY M.
Counter employee was not very friendly.Vanessa T.
El cliente no dejó un comentario.BROOKKE M.
The gentleman who worked there was very professional and helpful with everythingMATTHEW R.
El cliente no dejó un comentario.RICHARD R.
If there is absolutely nothing bad I could say about this place. I had an amazing experience walked in without a reservation and left with Au haul on the spot and had it back that night I did not expect to be able to do that anywhere so I am extremely grateful For the assistance I received while I was there it was top notch!BRETT L.
El cliente no dejó un comentario.BENJAMIN P.
El cliente no dejó un comentario.Brian A.
El cliente no dejó un comentario.CHARLES R.
El cliente no dejó un comentario.NATHANIEL T.
Wonderful customer service. I made the reservation for the day after I needed it and they were very friendly and accomodating. So thankful that they were available that day.Sarah T.
Everyone was greatKENNETH S.
Everything was fine when I picked the trailer up. Person was rude when I dropped it off.Todd J.
Nice place friendly staff and look forward to their business in the future ðŸ‘Lillian P.
The truck was one of the roughest riding I've ever been in. A new truck that rode like one that was 20 years old. The thing shook and rocked horribly. Wheels must have been out of balance or something. The steering wheel wasn't positioned correctly either, if you were to hold it in the proper position while going down the road, you'd be in the ditchAndrew S.
El cliente no dejó un comentario.Christine L.
We rent a lot from uhaul's all over east coast and Waynesboro with Ken is at the top of the list. Great service, thanks Justin .LILLIAN P.
El cliente no dejó un comentario.Robert D.
My experience was excellent. The truck I needed was available. The moving service that was offered was also excellent. Will use both again!Raymond M.
El cliente no dejó un comentario.Melissa E.
Very considerate and understanding in making a last minute change in truck size. GREAT Customer Service. I would rent here again, if I have the need for a truck!Linc B.
El cliente no dejó un comentario.Geremy H.
The rental went very smoothly the gentleman the checked me in was very friendly and informative. He made the experience enjoyable!SONYA H.
Great customer service.Carla L.
El cliente no dejó un comentario.Robert P.
El cliente no dejó un comentario.Roy S.
Very easy and nice people to deal with. ThanksMILDRED S.
El cliente no dejó un comentario.Andre K.
Staff professional, knowledgeable and very helpful during an already stressful move.Tracy B.
El cliente no dejó un comentario.Edward R.
Pick up location was great. However, will never use Uhaul. My location was confirmed for a closer location, however later changed to this location several more miles away and about 45 minutes from where I needed. Although, the mileage price was dropped. When one reserves a service and is told that is what they are receiving that is what they should get, this was not the case. I was very disappointed with uhaul, and will make sure that I let others know as well.Stephen B.
El cliente no dejó un comentario.NOELLE B.
El cliente no dejó un comentario.Gary H.
El cliente no dejó un comentario.RICHARD M.
El cliente no dejó un comentario.ORLANDO V.
staff argumentative, arrogate and impatientCharles B.
El cliente no dejó un comentario.Cierra B.
El cliente no dejó un comentario.Gary H.
El cliente no dejó un comentario.Micah Lynn M.
Returning truck after hours wasn't explained. Worried about dolly we rented being stolen. Ended up putting it in cab.JARROD S.
El cliente no dejó un comentario.CARROLL M.
El cliente no dejó un comentario.SCOTT S.
El cliente no dejó un comentario.JASON S.
El cliente no dejó un comentario.Thomas F.
El cliente no dejó un comentario.Cassandra S.
Somehow being able to get approved faster through the no contact method. Waited for about 15 minutes before we could get the key to the truck.THOMAS T.
Because I used this vehicle was clean I brought it back clean all I put in the vehicle was a mattress for the short time I had it so clean tax is suspect to meVincent Legrand J.
The fellow who met us on Saturday morning was unpleasent and had difficulty in the hookup. I did not mind helping him but he took a tone with me that was not necessary and brought about because he did not know what he was doing.MICHAELEUGENE M.
El cliente no dejó un comentario.Charles Edward D.
Actually do the location the customer requested! I had to drive over 20 miles (45 minutes) to get to a different location for the truck!Alaina D.
El cliente no dejó un comentario.James G.
El cliente no dejó un comentario.margaret B.
Windshield wiper blades were worn.ROBERT W.
El cliente no dejó un comentario.Julia M.
They are friendly and accomadating. And very nice.Gary K.
El cliente no dejó un comentario.DANIEL D.
Would plan to use same site for future moving needs.JACK F.
El cliente no dejó un comentario.Frank M.
Get a scanner to enter driver's license info to input into the system, rather than force me to download the U-Haul app to do it. What if I don't have a smart phone? No rental? That's bad business strategy.Evan Van L.
A great experience. Will be back to rent again.Donald Jack B.
El cliente no dejó un comentario.Howard N.
El cliente no dejó un comentario.Germaine J.
El cliente no dejó un comentario.Shelby Lynn G.
I would say be more forthright with the total cost of the rental. In addition, .99 cents per mile seems to be a little steep. I only used the truck for a total of 20 miles, so the mileage was half the cost of the actual rental.Chuck M.
Site check in sucks took me 50+ minutes to get a code and truckErnie B.
El cliente no dejó un comentario.amanda W.
Nothing I thought they were great they offered an extra day for no extra money and offered a few more miles for free Incase of a detour they said places can do that but don't offerDenise D. P.
El cliente no dejó un comentario.JESSIE S.
El cliente no dejó un comentario.Ryan W.
El cliente no dejó un comentario.James John G.
El cliente no dejó un comentario.Dale T.
There is no need for improvement. You are doing a great job!Melanie Rae J.
El cliente no dejó un comentario.Dale Heath T.
Very friendly and knowledgeable, answered all my questions. Went over the truck with me. Would recommend to others.Thomas Michael H.
The gentleman who helped us was kind, professional and gave us many helpful suggestions.Joseph H.
El cliente no dejó un comentario.gary D.
El cliente no dejó un comentario.Jamiur Nilu K.
El cliente no dejó un comentario.James Robert D.
El cliente no dejó un comentario.Benjamin Thomas T.
We had a great experience with our uHaul rental. There was an error during the check in /check out process using the mobile app. The process was a bit confusing. The truck was well cleaned, well maintained, and I was very happy we got the size truck we had reserved, as this has not always been the case at other locations. The gentleman that assisted with our rental was very friendly, courteous, and professional. He made sure we were happy with our rental and that our move went smoothly. We are also renting a storage unit from this location and we are very happy with the assistance we have received during our move. I look forward to renting from this location again in the fall for our next move.John C.
El cliente no dejó un comentario.William M.
The Granny's attic was full of dirt. I know demand was high but I had to change rentals numerous times. I also thought that .99 cents a mile was quite excessive. I was a few hours over in the return....I over slept, and they forgave the 2nd day charge which was much appreciated considering the higher than expected charges.Pamela Ann P.
El cliente no dejó un comentario.Vincent Legrand J.
El cliente no dejó un comentario.Jay D.
The gentleman who helped me was exceptional in explaining everything to me & showing me all I needed tio know. I'm a 60yr old lady & didn't have any problems w/driving a truck (I thought I might0. Please give the man 'kudos' for going above & beyond what most people I've dealt with... sorry didnt' get his name. He deserves an excellent performance rating w/his knowledge, customer service & patience he had w/me. Wish all were like him. Thank you very much & this was the 1st time I ever used U-Haul Svcs!!Teesa M. F.
Nothing, employees were not only pleasant but helpful with my issues. Would absolutely rent from here again, next time make an appointment though.Stephen G.
He was very helpful connecting trailerJenna B.
The guy that help me was really coolCourtney B.
The online registration was easy to navigate, easy pick up and return, keep up good workKorey Ann F.
El cliente no dejó un comentario.Michael R.
El cliente no dejó un comentario.Cory P.
You have to go around to the left side of the lot to get into the lotMatthew G.