The truck leaked onto my furniture, from the rain. The truck had no air conditioning and it took 250 in gas.Michele S.
Customer Reviews for Re Fuel
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Nice people. However a little shaky when I was trying to pick up the truck. The employees need to be trained if there are any problems. Your online check in needs work to solve any problems. That alone would solve a lot of the problems. Overall a good experience. One other hickup. I picked up the truck with a little less than a half a tank. Took all photos and when the return clerk pulled up the check in it said I received the truck with a full tank. Not so. The photo tells the story. I did like the check in process with the photos.David T.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.Jeanette D.
There was a message in the panel, "the left tire needs air" . I tried to fix it, but I couldn't.Elizabeth G.
It was great! No problems!Isvia C.
El cliente no dejó un comentario.Pablo H.
Terrible customer service, staff didn't even know how to do a truck rentalJoel A.
El cliente no dejó un comentario.Jose M.
El cliente no dejó un comentario.james P.
Friendly associateYolanda F.
El cliente no dejó un comentario.Richard W.
El cliente no dejó un comentario.Diana I C.
El cliente no dejó un comentario.BRENNAN H.
El cliente no dejó un comentario.Karen F.
El cliente no dejó un comentario.Victor B.
El cliente no dejó un comentario.MONICA M.
El cliente no dejó un comentario.David E.
We were charged $50 for gas when we made sure that the gas what is exactly where it was when we got it and the gentleman automatically assumed when I pulled in and I was late ready to charge me more money he was not very nice or very helpful and he charged my ninety-year-old father's credit card and extra $50 for gas there was no need I put exactly the gas i picked it up with and now I have to go and file a complaintJOHN D.
My only complaint is the app for uploading pictures...Anytime I tried to upload a picture it just sat thinking and would not go any further Everything else was quick and easy at the location.Jesse A.
El cliente no dejó un comentario.Alexander M.
Make sure back is clean and there arent any damagesNorbert V.
El cliente no dejó un comentario.Michelle T.
Never allow that location rent out another truck. He messed up my entire rental costing me an extra 200 dollars.Bradley K.
El cliente no dejó un comentario.Pamela S.
Everything was perfect. Thank you!Luis-angel M.
Nobody was there and the location was closed and vandalized.Dedric T.
the approval wait time. Maybe there could be a pre-approval BEFORE arriving to pick up the equipment.Angell W.
The uhaul leaked and got my stuff wet, we were unable to finish the move with the truck, it had no ramp, the check engine light was on.Cheryl W.
El cliente no dejó un comentario.Lucky A.
Totally exceeded my expectationsRaul jr M.
El cliente no dejó un comentario.SAIRA M.
I'll recommend not to use U-Haul cause they charged me another rent day ,just because I was 30 min late.i even called and was just the answer they gave me.Even with almost the same gas the truck had and less mileage I was supposed to use.Jaylen A.
the rental process they had was all trough a phone and for worse I was over chargedEdma M.
Didn't see a problem with anything.Tarick R.
El cliente no dejó un comentario.Wanda V.
El cliente no dejó un comentario.Carol M.
No tenÃa el tanque de gasolina lleno al entregÃ¡rmelo y querÃan que lo entregara full. Me parece un falta de respeto.carlos B.
The entire mobile check in process takes up too much time and is insanely inaccurate. I was charged for a dolly but there wasn't one in my truck. At turn in I was told I was going to be charged $3400 because there was a mileage error on your end.STEVE R.