This is just a pick up locationâ€¦not a full U Haul store. The manager was very helpful in dealing with a difficult iPad using U Haul software as well as waiting on a very busy store.Chris B.
Customer Reviews for Re Fuel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Sean C.
It was not clear at either pick-up or drop-off that it was not a dedicated uhaul location vs. them being a smoke shop (pick-up) and a gas station (drop-off).Cullen G.
El cliente no dejó un comentario.david M.
El cliente no dejó un comentario.JOHN N.
Make sure you have all the equipment that have been requested along with truck. It's not about deleting the item from the order.Cecilia C.
El cliente no dejó un comentario.Roberto G.
El cliente no dejó un comentario.Gabriel D.
El cliente no dejó un comentario.Verda E.
Keep doing a excellent job.Jose P.
El cliente no dejó un comentario.Emmanuel P.
Super nice people and they made the whole process easy. I highly recommend them.Warren J.
Good serviceWilfredo O.
El cliente no dejó un comentario.Jontiel M.
El cliente no dejó un comentario.Michael P.
El cliente no dejó un comentario.Matt F.
El cliente no dejó un comentario.Jonathan T.
El cliente no dejó un comentario.Asleen R.
El cliente no dejó un comentario.Robin A.
El cliente no dejó un comentario.Omar C.
Upon arriving to the location I was told I was not aloud to leave my car on the property which doesn't make sense if I drive my car to get the uhaul truck and the interior was clean but once we left the location and put our phones down the thing we did not notice was the cupholders ended up having a nasty liquid which got inside wetting our phones and upon driving it seemed the truck needed an oil changeKrystle C.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.MARIO G.
More personalJuan M.
Only had a problem with checking in at 10:00 am. The manager was there, so I rented the truck at 12:00pm. Otherwise, it was seamless. GraciasAna G.
El cliente no dejó un comentario.Omar C.
Only got 6 of the 12 packing blankets I was suppose to get but sales person didn't offer a refund for the 6 I didn't get, but made it a point that the gas was off by probably 1 gallon. There was some sort of sticky substance in a puddle in the back of truck and all along the the bottom of the back door. Took me 15 mins to clean it before I could put my stuff in back.John C.
El cliente no dejó un comentario.DAVID W.
Excellent customer serviceSondra W.
El cliente no dejó un comentario.Irfan E.
The truck cargo side was full of roaches and I think my furniture got effected. I hope it will not ruin my new house.Ahmed K.
El cliente no dejó un comentario.MELANIE C.
The truck leaked onto my furniture, from the rain. The truck had no air conditioning and it took 250 in gas.Michele S.
Nice people. However a little shaky when I was trying to pick up the truck. The employees need to be trained if there are any problems. Your online check in needs work to solve any problems. That alone would solve a lot of the problems. Overall a good experience. One other hickup. I picked up the truck with a little less than a half a tank. Took all photos and when the return clerk pulled up the check in it said I received the truck with a full tank. Not so. The photo tells the story. I did like the check in process with the photos.David T.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.Jeanette D.
There was a message in the panel, "the left tire needs air" . I tried to fix it, but I couldn't.Elizabeth G.
It was great! No problems!Isvia C.
El cliente no dejó un comentario.Pablo H.
Terrible customer service, staff didn't even know how to do a truck rentalJoel A.
El cliente no dejó un comentario.Jose M.
El cliente no dejó un comentario.james P.
Friendly associateYolanda F.
El cliente no dejó un comentario.Richard W.
El cliente no dejó un comentario.Diana I C.
El cliente no dejó un comentario.BRENNAN H.
El cliente no dejó un comentario.Karen F.
El cliente no dejó un comentario.Victor B.
El cliente no dejó un comentario.MONICA M.
El cliente no dejó un comentario.David E.
We were charged $50 for gas when we made sure that the gas what is exactly where it was when we got it and the gentleman automatically assumed when I pulled in and I was late ready to charge me more money he was not very nice or very helpful and he charged my ninety-year-old father's credit card and extra $50 for gas there was no need I put exactly the gas i picked it up with and now I have to go and file a complaintJOHN D.
My only complaint is the app for uploading pictures...Anytime I tried to upload a picture it just sat thinking and would not go any further Everything else was quick and easy at the location.Jesse A.
El cliente no dejó un comentario.Alexander M.
Make sure back is clean and there arent any damagesNorbert V.
El cliente no dejó un comentario.Michelle T.
Never allow that location rent out another truck. He messed up my entire rental costing me an extra 200 dollars.Bradley K.
El cliente no dejó un comentario.Pamela S.
Everything was perfect. Thank you!Luis-angel M.
Nobody was there and the location was closed and vandalized.Dedric T.
the approval wait time. Maybe there could be a pre-approval BEFORE arriving to pick up the equipment.Angell W.
The uhaul leaked and got my stuff wet, we were unable to finish the move with the truck, it had no ramp, the check engine light was on.Cheryl W.
El cliente no dejó un comentario.Lucky A.
Totally exceeded my expectationsRaul jr M.
El cliente no dejó un comentario.SAIRA M.
I'll recommend not to use U-Haul cause they charged me another rent day ,just because I was 30 min late.i even called and was just the answer they gave me.Even with almost the same gas the truck had and less mileage I was supposed to use.Jaylen A.
the rental process they had was all trough a phone and for worse I was over chargedEdma M.
Didn't see a problem with anything.Tarick R.
El cliente no dejó un comentario.Wanda V.
El cliente no dejó un comentario.Carol M.
No tenÃa el tanque de gasolina lleno al entregÃ¡rmelo y querÃan que lo entregara full. Me parece un falta de respeto.carlos B.
The entire mobile check in process takes up too much time and is insanely inaccurate. I was charged for a dolly but there wasn't one in my truck. At turn in I was told I was going to be charged $3400 because there was a mileage error on your end.STEVE R.