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JEREMY S.
Customer Reviews for Razorbak Outdoors
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Staff helpful. Unit pulled very well no problems what so ever. Would have liked to be able to lock the hitch to tow vehicle.
John T.Nothing, they were great. We had an issue at the original pick up location due to the truck not being returned on time and they reached out to this location and he took good care of us!!!
Brian B.For the second time I experienced a tire blowout on your auto transport trailer. After being delayed for nearly three hours, a repair truck arrived and changed not only the blownout tire, he also changed the tire or the other side because it had a bulge protruding out of the tire.
david H.Lubricate the tie down ratchet assembly.
BILL N.Nothing.
Marc B.I had ordered a 4 by 8 trailor earlier. I received a call on Saturday 5/7 indicating this size trailor was no longer available. As part of this update, your team then searched options. Ultimately this meant that I had to travel 30 minutes one way to pick up my trailor. While your team did keep the investment level associated with smaller trailor, it was disappointing that I Had reserved the 4x8 but then had to pull a much larger trailor and drive an extra 60 Minutes in total to pick up the available unit. Not a great customer service experience.
Mark B.Dropped the unit off after hours on 10/1. I could not get the online check in process to work.
Ronald H.