Customer Reviews for Rays Towing And Tire Center LLC
(U-Haul Neighborhood Dealer)

39 comentarios

2041 W Pembroke Ave   Hampton, VA 23661

(757) 251-0246

Horario

  • Mon–Fri
    8 a. m. - 6 p. m.
  • Sábado
    8 a. m. - 12 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(757) 251-0246

2041 W Pembroke Ave
Hampton, VA 23661

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 6 p. m.
  • Sábado
    8 a. m. - 12 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Jill R. 
Clasificación:
5.0

The owner Ray was very nice and helpful and made the experience pleasant.

Adrian J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jewell W. 
Clasificación:
5.0

The gentleman who I worked with onsite was very helpful and got me checked in and out the door quickly.

Ronda M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Demetria W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony F. 
Clasificación:
5.0

Include a hand truck & straps to secure load.

naim M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred W. 
Clasificación:
3.0

Need to tell the customer that there will be a 50 dollar fee for turning in trailer on a holiday

Ronald W. 
Clasificación:
3.0

Very dark and not clear of where to park truck. Small business so not much room. Need more lighting

Cheryl M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Emily M. 
Clasificación:
1.0

Gave rental to unauthorized person without my permission. Wasn't in office when time business was supposed to be open. I was charged a service fee due to being unable to reenter vehicle, because establishment wasn't open. Attempted to cancel my reservation when I was an hour late even though I had 24/7 access. There was a agreement from previous customer in vehicle which indicated it was not cleaned prior. I will not be using this location again no matter how close it is to my location.

Erica W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ameesha S. 
Clasificación:
2.0

Ray was very pleasant and helpful. The location site was hard to drive into with our 15' truck and transport trailer. Building was close to a busy road, not enough room to drive equipment into this site. Transport trailer looked like inches from busy road. UHAUL should definately look into this location. Not substantial for their equipment.

JOHNRUSSELL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

WYNTONMARSHALIS B. 
Clasificación:
2.0

Equip the location better

Bryant M. 
Clasificación:
2.0

It is a tiny location with a tiny sign out front. would not feel comfortable dropping truck off at night.

danita W. 
Clasificación:
5.0

The gentlemen at Rays Towing had everything ready and waiting and made the experience go extremely smooth.

DARRELL H. 
Clasificación:
5.0

Me. Ray was very nice and accommodating.

Robin D. 
Clasificación:
1.0

The place that we got the uhaul from was ran down. No one was in the office to help for about 30 minutes. Only one person deal with the actual uhaul stuff and he was very rude and nasty. Next time I might go directly through uhaul but these side hustle uhaul spots is not it!!

ArethaI S. 
Clasificación:
5.0

Great service!!

Renata O. 
Clasificación:
1.0

Called on the phone to confirm reservation and ended up hanging up due to the rudeness of the person who answered the phone. Due to an error inputing my phone number into the computer I was not able to confirm the mileage and gas and was incorrectly charged a fuel charge at the drop off location.

Gary H. 
Clasificación:
1.0

This location was a very rude guy, he made me wait for long while he was in the tire shop

JOSE L. 
Clasificación:
2.0

El cliente no dejó un comentario.

Melissa S. 
Clasificación:
3.0

Location is not really suitable for returning larger trucks, the individual who helped me was great.

GREG M. 
Clasificación:
5.0

Mr. Raford was very friendly and helpful. I would highly recommend this location.

CLIFTON J. 
Clasificación:
1.0

We're rude and didn't have all the equipment we need for the trailer

Ashlie W. 
Clasificación:
1.0

The location is great if you live on that side of the tunnel. Good friendly service, I had ask for a pick on military highway close to home, nothing available but I still seen trucks in the parking lot

jerry E. 
Clasificación:
5.0

That was my first time driving anything like that, but it was a good experience. Felt like I needed to go to DMV to get my CDL next! Watch out for big mama coming through! Good service they fixed everything that went wrong with my order as well. Highly recommend! Thank you!

Akilah A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan W. 
Clasificación:
4.0

The rep Angelique was awesome. Super patient and went out her way to make sure I was satisfied and knew everything involved and in the contract. Great experience.

Jason F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alyssa J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ona R. 
Clasificación:
4.0

It was at this location that I received the truck that suited my needs as far as the maintenance and the mileage

LEONARDLINWOOD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BELINDA T. 
Clasificación:
2.0

Rental was for 8:15 and the business was supposed opens at 8:00Am. i called owner at 8:15 and it took until 840 before he showed, yhen he said he had to do a level 1 inspection. Did not have the tolley and two dozen blankets. I had to drive to Mercury BLVD Uhaul to pick materials up. I was paying two movers to stand around while i was jerked around by Uhaul. Will never use website to make an arrangement. Unsatisfactory.

Michael G. 
Clasificación:
2.0

If this Uhaul would rent to me a defective transporter, I could not see myself recommending this Uhaul to anyone.

Brenda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRYSTALCORETTA W. 
No se han enviado comentarios para esta ubicación.

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