El cliente no dejó un comentario.TOMOCHIKA S.
Customer Reviews for Ray Quick Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I am confused about my bill, Ricardo assured me it was 19.99 for the rental and 1 dollar per mile, I went a total of 18 miles my bill should have been around 50. Instead it was 63.00 Ricardo was very nice and helpful but money is very tight right now for me because I'm moving. I need every dollar I can get. Thank you again.Steve M.
Simple check-in and out processAhmaad M.
Customer service was horrible, they did not hookup trailer like all other locations I've rented from, had to hook up equipment myselfAlberto R.
El cliente no dejó un comentario.DAVID B.
Always a great place to rent a U-Haul. Thanks!David F.
El cliente no dejó un comentario.Travis K.
I would improve the gas stationralph Y.
El cliente no dejó un comentario.Guy C.
El cliente no dejó un comentario.Leah E.
El cliente no dejó un comentario.Randall W.
Better communication. Call to confirm like they said they will. I had to call when I notice it was past 6pm and only for them to tell me that they didn't have the truck that I reserved a month and a half in advance. Thank goodness I called or I would have had an unpleasant surprise.Tameka H.
It would have been nice if the blankets that I paid to rent, but didn't use (and never took out of the bag) was refunded to me. I think it's stupid that something that I didn't use couldn't be refunded to me.David D.
Great customer service with a smileMike Q.
El cliente no dejó un comentario.Kevin S.
Customer service was terriableherb H.
The gentleman was very friendly and helpful. We have used this site before and we will use it again.George W.
the per mile rate quoted was not the same as the rate chargedRICHARD S.
El cliente no dejó un comentario.Gui H.
Everything was great. Ricardo is a wonderful man to work with.Thor F.
Excellent service by the professional working at this location! The truck was also clean and ready to use immediately. Great overall experience.KEVIN M.
No improvements neededDavid C.
Mr Torres at the Ray rd facility in gilbert was extremely apologetic and was concerned with the issues we had during our trip.Blair S.
El cliente no dejó un comentario.Stelian B.
U-Haul are one of the bestFARIS Y.
El cliente no dejó un comentario.Robert C.
Awesome to deal with. Would highly recommend!Michael S.
El cliente no dejó un comentario.Steve H.
El cliente no dejó un comentario.Rod S.
El cliente no dejó un comentario.Steven A.
Easy to use service. The vehicle was clean and easy to drive. Great customer service at the location.Cole M.
El cliente no dejó un comentario.Jerry J.
El cliente no dejó un comentario.Michael O.
Our move went smooth and truck ran well in 111-115 tempsDonna G.
El cliente no dejó un comentario.DAVID M.
El cliente no dejó un comentario.Noble M.
El cliente no dejó un comentario.shang Y.
They told us it is ok to leave the truck half fueled, but never explained that they will charge us $168$ for it! I could've fueled it much less than that. I am very unhappy with UHALL that put the reservation on their website, but it went through third party. And zero customer service from Uhall. I was 2 hours on the line, waiting , no response. I chatted with an agent, no helpful outcome.ROMAN M.
Easy to rent, very nice..highly recommend 👍Trang P.
Rey was kind and helpful. It was a great experience. ¡Gracias!Margaret O.
Both gentlemen were super nice and friendly and very helpful. Very easy to pick up and return the vehicle with no problems.Julie M.
Had a reservation at a different location. The lady was super rude. There was No truck waiting. Had to pay a lift to take me to the Ray Quick Mart location. Nobody at U-haul seemed to care about the 3 extra hours of inconvenience and extra expense to get something I had a reservation for. Horrible experience! I will be leaving individual yelp reviews too.Michael T.
El cliente no dejó un comentario.Don J.
El cliente no dejó un comentario.Chris H.
El cliente no dejó un comentario.ray M.
Please send a clear receiptJonathan D.
El cliente no dejó un comentario.Kari L.
Thank you!! Very nice people. I accidentally ordered the wrong trailer and the worker tried helping me get the right one. Very helpful.Michel A.
Staff and site were well prepared and accommodating before, during and after the rental.Gregory P.
Very helpful, personable and a pleasure throughout the whole process. Truck was ready and return was just as seamless as the rentalRussell H.
The employee who helped us could not have been nicer. He was so courteous and helpful!Sherry B.
El cliente no dejó un comentario.Bob W.
Horrific experience. Truck had steering wheel stuck in 9-10 o'clock position. Trailer was not asked for and I was forced to take it because you gave away my 26' truck. Truck began shaking violently during day 2. Would like a full refundPaul S.
We had do downsize from a 25' to 20' due to mechanical issues but we made it workKimberly M.
El cliente no dejó un comentario.Richard C.
The truck that i received had hot air conditioning. It was very uncomfortable the whole time living in AZ and moving in the summer.Joleen J.
Very kindJesse S.
El cliente no dejó un comentario.George W.
El cliente no dejó un comentario.jOHN G.
there was some trash still in the truck!PHILIS A.
Outstanding serviceRUSSELL F.
El cliente no dejó un comentario.Ken M.
El cliente no dejó un comentario.Jennifer M.
El cliente no dejó un comentario.Jan B.
They refused to do a walk through when I dropped off and then claimed the fuel tank wasn't at the level received, then charged me $18, claiming it was 1/16th lower than it was as received.Bradley L.
El cliente no dejó un comentario.Nathan K.
The manager was extremely helpful. I will move my business of renting trucks to him immediatelyKevin D.
Used 26 inch truck and it was awesomepenchal L.
El cliente no dejó un comentario.Leocadio M.
Nothing everything went very wellJohn S.
Customer service by Rey was very friendly and pleasant.Judy J.
El cliente no dejó un comentario.Derwin A.
Super friendly staff, fast rental experience, my third time using this location and I will again!Robert V.
El cliente no dejó un comentario.JORDAN M.
El cliente no dejó un comentario.Tarsha H.
El cliente no dejó un comentario.Steve M.
El cliente no dejó un comentario.EARLONZO H.
Just friendly speedy service-will definitely use this location again. Gracias.Tim A.
Inform the customer or user that gas should be filled before starting the checkout process. I lost $11 because I didn't do the refueling until afterwards.Derek A.
El cliente no dejó un comentario.Jasmine Q.
All good. Perfect. ThanksDerek L.
About the best U-haul rental experience I have had. Ray I believe he is owner) is a great person all in all.ERNIE V.
El cliente no dejó un comentario.John R.
El cliente no dejó un comentario.Robert D.
Ricardo helped me at pickup and drop off. He is a wonderful representative for U-Haul, pleasant, helpful, and fun to work with. I strongly recommend this facility and especially the rental agent there.Robert V.
El cliente no dejó un comentario.gerard J.
El cliente no dejó un comentario.Renee G.
Bigger selection of available boxes. Had to visit another location to purchase boxes needed.William A.
El cliente no dejó un comentario.Virginia E.
El cliente no dejó un comentario.Bryce C.
El cliente no dejó un comentario.Scott W.
El cliente no dejó un comentario.Chris D.
The gentlemen who check us in/out were great.Ro O.
El cliente no dejó un comentario.Frank G.
Always very friendly, helpful and clean at this location! I always come here when I have Uhaul needs.Theresa A.
They were very difficult to work with and get set up. They didn't ask for or show me the odometer and I got overcharged by $60 for gas and have gotten no response. They told me I would not be charged for the blankets if I didn't open them and I was charged.Jason H.
Staff was great!! Very helpful 😁 very convenient location!crystal V.
El cliente no dejó un comentario.ELIZABETH N.
Super easy to rent and service was great. Was in and out very fast. Very efficient.GLEN P.
El cliente no dejó un comentario.JEANNE MARIE D.