Customer Reviews for Ray Quick Mart
(U-Haul Neighborhood Dealer)

181 comentarios

797 E Ray Rd   Gilbert, AZ 85296

(480) 833-9777

Horarios de la ubicación

  • Lun. - sáb.: 5 a. m. - 7 p. m.
  • Dom.: 6 a. m. - 7 p. m.

Servicios en esta ubicación:

Contáctanos

(480) 833-9777

797 E Ray Rd
Gilbert, AZ 85296

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 5 a. m. - 7 p. m.
  • Dom.: 6 a. m. - 7 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The gentleman was very friendly and helpful. We have used this site before and we will use it again.

George W. 
Clasificación:
5.0

the per mile rate quoted was not the same as the rate charged

RICHARD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gui H. 
Clasificación:
5.0

Everything was great. Ricardo is a wonderful man to work with.

Thor F. 
Clasificación:
5.0

Excellent service by the professional working at this location! The truck was also clean and ready to use immediately. Great overall experience.

KEVIN M. 
Clasificación:
5.0

No improvements needed

David C. 
Clasificación:
5.0

Mr Torres at the Ray rd facility in gilbert was extremely apologetic and was concerned with the issues we had during our trip.

Blair S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stelian B. 
Clasificación:
5.0

U-Haul are one of the best

FARIS Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

Awesome to deal with. Would highly recommend!

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rod S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven A. 
Clasificación:
5.0

Easy to use service. The vehicle was clean and easy to drive. Great customer service at the location.

Cole M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael O. 
Clasificación:
5.0

Our move went smooth and truck ran well in 111-115 temps

Donna G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noble M. 
Clasificación:
5.0

El cliente no dejó un comentario.

shang Y. 
Clasificación:
1.0

They told us it is ok to leave the truck half fueled, but never explained that they will charge us $168$ for it! I could've fueled it much less than that. I am very unhappy with UHALL that put the reservation on their website, but it went through third party. And zero customer service from Uhall. I was 2 hours on the line, waiting , no response. I chatted with an agent, no helpful outcome.

ROMAN M. 
Clasificación:
5.0

Easy to rent, very nice..highly recommend 👍

Trang P. 
Clasificación:
4.0

Rey was kind and helpful. It was a great experience. ¡Gracias!

Margaret O. 
Clasificación:
5.0

Both gentlemen were super nice and friendly and very helpful. Very easy to pick up and return the vehicle with no problems.

Julie M. 
Clasificación:
1.0

Had a reservation at a different location. The lady was super rude. There was No truck waiting. Had to pay a lift to take me to the Ray Quick Mart location. Nobody at U-haul seemed to care about the 3 extra hours of inconvenience and extra expense to get something I had a reservation for. Horrible experience! I will be leaving individual yelp reviews too.

Michael T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ray M. 
Clasificación:
5.0

Please send a clear receipt

Jonathan D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kari L. 
Clasificación:
5.0

Thank you!! Very nice people. I accidentally ordered the wrong trailer and the worker tried helping me get the right one. Very helpful.

Michel A. 
Clasificación:
5.0

Staff and site were well prepared and accommodating before, during and after the rental.

Gregory P. 
Clasificación:
5.0

Very helpful, personable and a pleasure throughout the whole process. Truck was ready and return was just as seamless as the rental

Russell H. 
Clasificación:
5.0

The employee who helped us could not have been nicer. He was so courteous and helpful!

Sherry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob W. 
Clasificación:
1.0

Horrific experience. Truck had steering wheel stuck in 9-10 o'clock position. Trailer was not asked for and I was forced to take it because you gave away my 26' truck. Truck began shaking violently during day 2. Would like a full refund

Paul S. 
Clasificación:
5.0

We had do downsize from a 25' to 20' due to mechanical issues but we made it work

Kimberly M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

The truck that i received had hot air conditioning. It was very uncomfortable the whole time living in AZ and moving in the summer.

Joleen J. 
Clasificación:
3.0

Very kind

Jesse S. 
Clasificación:
5.0

El cliente no dejó un comentario.

George W. 
Clasificación:
5.0

El cliente no dejó un comentario.

jOHN G. 
Clasificación:
5.0

there was some trash still in the truck!

PHILIS A. 
Clasificación:
5.0

Outstanding service

RUSSELL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jan B. 
Clasificación:
1.0

They refused to do a walk through when I dropped off and then claimed the fuel tank wasn't at the level received, then charged me $18, claiming it was 1/16th lower than it was as received.

Bradley L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Nathan K. 
Clasificación:
5.0

The manager was extremely helpful. I will move my business of renting trucks to him immediately

Kevin D. 
Clasificación:
5.0

Used 26 inch truck and it was awesome

penchal L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leocadio M. 
Clasificación:
5.0

Nothing everything went very well

John S. 
Clasificación:
5.0

Customer service by Rey was very friendly and pleasant.

Judy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derwin A. 
Clasificación:
5.0

Super friendly staff, fast rental experience, my third time using this location and I will again!

Robert V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORDAN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tarsha H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve M. 
Clasificación:
5.0

El cliente no dejó un comentario.

EARLONZO H. 
Clasificación:
5.0

Just friendly speedy service-will definitely use this location again. Gracias.

Tim A. 
Clasificación:
4.0

Inform the customer or user that gas should be filled before starting the checkout process. I lost $11 because I didn't do the refueling until afterwards.

Derek A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasmine Q. 
Clasificación:
5.0

All good. Perfect. Thanks

Derek L. 
Clasificación:
5.0

About the best U-haul rental experience I have had. Ray I believe he is owner) is a great person all in all.

ERNIE V. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert D. 
Clasificación:
5.0

Ricardo helped me at pickup and drop off. He is a wonderful representative for U-Haul, pleasant, helpful, and fun to work with. I strongly recommend this facility and especially the rental agent there.

Robert V. 
Clasificación:
4.0

El cliente no dejó un comentario.

gerard J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Renee G. 
Clasificación:
3.0

Bigger selection of available boxes. Had to visit another location to purchase boxes needed.

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Virginia E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryce C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris D. 
Clasificación:
5.0

The gentlemen who check us in/out were great.

Ro O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Frank G. 
Clasificación:
5.0

Always very friendly, helpful and clean at this location! I always come here when I have Uhaul needs.

Theresa A. 
Clasificación:
1.0

They were very difficult to work with and get set up. They didn't ask for or show me the odometer and I got overcharged by $60 for gas and have gotten no response. They told me I would not be charged for the blankets if I didn't open them and I was charged.

Jason H. 
Clasificación:
5.0

Staff was great!! Very helpful 😁 very convenient location!

crystal V. 
Clasificación:
3.0

El cliente no dejó un comentario.

ELIZABETH N. 
Clasificación:
5.0

Super easy to rent and service was great. Was in and out very fast. Very efficient.

GLEN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEANNE MARIE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

HATEM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT L. 
Clasificación:
5.0

Best place to rent. Super friendly staff and well maintained vehicles.

DANIEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelsey P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTOPHER M. 
Clasificación:
4.0

Customer service was good! The day and evening crew were awesome. Thank you so much!!

ANGELINA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MOISES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cary H. 
Clasificación:
5.0

The only thing that I would say is that the van was hard to stop in that the brakes seemed to be very slow in stopping the vehicle and they did not seem as though they had much friction. As a result, I had to start slowing done very far ahead of any stop as I was afraid that I could not make even a relatively quick stop if the need arose. This made the entire driving experience much less comfortable than it should have been if the brakes and the vehicle reacted appropriately. Maybe something got onto the brakes, or they are very worn, or just in need of adjustment or to have the system bleed. either way the van was very hard to brake quickly or in a time critical situation.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS P. 
Clasificación:
5.0

Great experience, very friendly folks. I will definitely use them again if I need to rent a truck and will highly recommend them to other people.

VERNE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZEESHAN S. 
Clasificación:
5.0

Friendly customer service. Everything went very smoothly.

SARA M. 
Clasificación:
3.0

My receipt says $38 and my credit card statement says $48. Ever since I gave my email address, I've been spammed with wewe.global email addresses. I called the location and they said they couldn't help with either issue and gave me a number to call where another lady said she couldn't help and I shouldn't have called. I called back and after arguing with me about the number, I was hung up on.

AARON A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
3.0

The check in process was honestly pretty confusing :/ we were in a hurry and the picture wasn't working and we couldn't find the cars/were so lost. We also ordered a different size than they gave us and had to pay a lot more per mile than we had ordered. Finally, no one told us we couldn't drop off at a different location. The app said we could and let us finish the owner. It was rough.

Jonathan S. 
No se han enviado comentarios para esta ubicación.

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