Rey was kind and helpful. It was a great experience. ¡Gracias!
Margaret O.
Customer Reviews for Ray Quick Mart
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Both gentlemen were super nice and friendly and very helpful. Very easy to pick up and return the vehicle with no problems.
Julie M.Had a reservation at a different location. The lady was super rude. There was No truck waiting. Had to pay a lift to take me to the Ray Quick Mart location. Nobody at U-haul seemed to care about the 3 extra hours of inconvenience and extra expense to get something I had a reservation for. Horrible experience! I will be leaving individual yelp reviews too.
Michael T.Please send a clear receipt
Jonathan D.Thank you!! Very nice people. I accidentally ordered the wrong trailer and the worker tried helping me get the right one. Very helpful.
Michel A.Staff and site were well prepared and accommodating before, during and after the rental.
Gregory P.Very helpful, personable and a pleasure throughout the whole process. Truck was ready and return was just as seamless as the rental
Russell H.The employee who helped us could not have been nicer. He was so courteous and helpful!
Sherry B.Horrific experience. Truck had steering wheel stuck in 9-10 o'clock position. Trailer was not asked for and I was forced to take it because you gave away my 26' truck. Truck began shaking violently during day 2. Would like a full refund
Paul S.We had do downsize from a 25' to 20' due to mechanical issues but we made it work
Kimberly M.The truck that i received had hot air conditioning. It was very uncomfortable the whole time living in AZ and moving in the summer.
Joleen J.Very kind
Jesse S.there was some trash still in the truck!
PHILIS A.Outstanding service
RUSSELL F.They refused to do a walk through when I dropped off and then claimed the fuel tank wasn't at the level received, then charged me $18, claiming it was 1/16th lower than it was as received.
Bradley L.The manager was extremely helpful. I will move my business of renting trucks to him immediately
Kevin D.Used 26 inch truck and it was awesome
penchal L.Nothing everything went very well
John S.Customer service by Rey was very friendly and pleasant.
Judy J.Super friendly staff, fast rental experience, my third time using this location and I will again!
Robert V.Just friendly speedy service-will definitely use this location again. Gracias.
Tim A.Inform the customer or user that gas should be filled before starting the checkout process. I lost $11 because I didn't do the refueling until afterwards.
Derek A.All good. Perfect. Thanks
Derek L.About the best U-haul rental experience I have had. Ray I believe he is owner) is a great person all in all.
ERNIE V.Ricardo helped me at pickup and drop off. He is a wonderful representative for U-Haul, pleasant, helpful, and fun to work with. I strongly recommend this facility and especially the rental agent there.
Robert V.Bigger selection of available boxes. Had to visit another location to purchase boxes needed.
William A.The gentlemen who check us in/out were great.
Ro O.Always very friendly, helpful and clean at this location! I always come here when I have Uhaul needs.
Theresa A.They were very difficult to work with and get set up. They didn't ask for or show me the odometer and I got overcharged by $60 for gas and have gotten no response. They told me I would not be charged for the blankets if I didn't open them and I was charged.
Jason H.Staff was great!! Very helpful 😁 very convenient location!
crystal V.Super easy to rent and service was great. Was in and out very fast. Very efficient.
GLEN P.Best place to rent. Super friendly staff and well maintained vehicles.
DANIEL H.Customer service was good! The day and evening crew were awesome. Thank you so much!!
ANGELINA S.The only thing that I would say is that the van was hard to stop in that the brakes seemed to be very slow in stopping the vehicle and they did not seem as though they had much friction. As a result, I had to start slowing done very far ahead of any stop as I was afraid that I could not make even a relatively quick stop if the need arose. This made the entire driving experience much less comfortable than it should have been if the brakes and the vehicle reacted appropriately. Maybe something got onto the brakes, or they are very worn, or just in need of adjustment or to have the system bleed. either way the van was very hard to brake quickly or in a time critical situation.
James M.Great experience, very friendly folks. I will definitely use them again if I need to rent a truck and will highly recommend them to other people.
VERNE L.Friendly customer service. Everything went very smoothly.
SARA M.My receipt says $38 and my credit card statement says $48. Ever since I gave my email address, I've been spammed with wewe.global email addresses. I called the location and they said they couldn't help with either issue and gave me a number to call where another lady said she couldn't help and I shouldn't have called. I called back and after arguing with me about the number, I was hung up on.
AARON A.The check in process was honestly pretty confusing :/ we were in a hurry and the picture wasn't working and we couldn't find the cars/were so lost. We also ordered a different size than they gave us and had to pay a lot more per mile than we had ordered. Finally, no one told us we couldn't drop off at a different location. The app said we could and let us finish the owner. It was rough.
Jonathan S.Thanks for the extended store hours.
ZEESHAN S.Used a trailer for less than 24 hours and the location charged me for 2 days. Even the customer service person said they don't know how they charged 2 days but they did. Requested a refund and it has to be approved before I can get my money back. Very annoying.
DANIEL N.I was overcharged for gas as I returned the truck with the proper amount but was charged for a quarter of a tank. I believe i was also charged for returning it late but I returned it at 7:30pm and my return time was supposed to be 9:00 pm.
MITCHELL M.Great location Ricardo was awesome.
LUIS M.Couldn't have been better
CHRISTOPHER K.It looks like they charged $11.0 for fuel it was filled to the same amount as when i picked it up!
KELLY G.Maybe have connections for lights that comes with rental rather than buying them.
JOHN O.The owner (I think) has always been fairly friendly, but I did notice he was intentionally much more friendly this round which was refreshing. This plus the fact he appears to have a new helper (who was also very friendly) will woo me back to this location. Yes, lately I've been intentionally renting from other locations further away from me.
Jeffrey C.AWESOME PLACE TO RETN FROM. ALWAYS A EASY CHECK OUT AND CHECK IN. GREAT TEAM!! THIS IS MY PLACE TO RENT FROM
ERIC M.Provide more current pictures of the trailer. The trailer number matched but the license plate didn't. This raised a red flag for me so I took my own pictures of the trailer before leaving.
STEPHEN M.I like the long hours they are open. Very convenient.
Donald P.This location is great. Great customer service, but Uhaul as a company is not. I was scheduled to pick up the equipment from one location to be directed to a different location at the time of pickup. This has happened twice and I am the one to pay for extra miles and more gas, let alone the time it takes to go to a different location. I my opinion this needs to improve.
John M.