Customer Reviews for Raven Mini Storage
(U-Haul Neighborhood Dealer)

130 reviews

1045 W Hwy 36   Preston, ID 83263

(208) 852-2831

Office Hours

  • Mon-Thur: 9 am–5 pm
  • Fri: 9 am–4 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(208) 852-2831

1045 W Hwy 36
Preston, ID 83263

Services at this Location:

Office Hours

  • Mon-Thur: 9 am–5 pm
  • Fri: 9 am–4 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Wonderful experience

XOCHITHL FRANKMAN 
Rating:
5.0

Very helpful and accommodating.

ROBERT NARDONI 
Rating:
5.0

Nice kind people. Great experience.

Robin Basham 
Rating:
5.0

Thank you

Melanie Palmer 
Rating:
5.0

We were treated very good. They kept us up to date on what was going on with our rental. They even called around to help us find what we were looking for. Very nice people.

Steve Mainini 
Rating:
5.0

Customer did not leave a comment.

Richard Mendenhall 
Rating:
5.0

Friendly and helpful service. Thank you!

Shannon Newsbanger 
Rating:
5.0

All good.

Steve Mainini 
Rating:
5.0

Very helpful and kind staff. Knew just what they were doing and were prompt.

Luann Sparks 
Rating:
5.0

Keep doing what you do!!!

Michaeil Pedersen 
Rating:
5.0

Customer did not leave a comment.

GEOFFREY BULLOCK 
Rating:
5.0

I dropped it off back in Montpelier, not Preston.

Russel Stewart 
Rating:
3.0

Customer did not leave a comment.

Joe Lopez 
Rating:
5.0

The folks were friendly, and most importantly they were very helpful.

Stuart Bedke 
Rating:
5.0

Very good service and this person just had a death in his family.

shauna pester 
Rating:
4.0

Put jacks on the trailers so my bad back doesn't have to lift them up

RICHARD MORRISS 
Rating:
2.0

Location was closed no assistance available.

Tom Boyles 
Rating:
5.0

Customer did not leave a comment.

Todd Fender 
Rating:
5.0

Very professional and kind people

Raphael arnsworth 
Rating:
4.0

All went well

Darrell King 
Rating:
5.0

Customer did not leave a comment.

tyler andrus 
Rating:
5.0

Truck was old and slow, but made the trip ok. Power steering squealed and park brake warning activated as we pulled into our new place. Both were explained to us by Raven, but the only option was smaller truck 70 miles away, so we risked it and it worked ok. Roads were very snowy and icy, so speeds were about 50 mph. The truck really vibrated at over 60 anyway.-

Royal Waddoups 
Rating:
4.0

Customer did not leave a comment.

Tate Harris 
Rating:
5.0

Customer did not leave a comment.

chris bevan 
Rating:
5.0

Customer did not leave a comment.

Dier Pitcher 
Rating:
5.0

Customer did not leave a comment.

Valerie Felt 
Rating:
5.0

easy drop off. All went well

Kevin Harding 
Rating:
5.0

Customer did not leave a comment.

Tyce Andersen 
Rating:
5.0

Customer did not leave a comment.

terry lawson 
Rating:
5.0

Customer did not leave a comment.

Christie Moosman 
Rating:
2.0

Agent set me up to return the trailer to a U-Haul location that was still under construction with nobody there to help me, so I had to go to another place. That place did not know how to accept the type of trailer I had. I got an email giving me a receipt for a payment of $0.00. But my bank says I had a charge from U-Haul.

Paul Roth 
Rating:
3.0

Customer did not leave a comment.

jason holladay 
Rating:
5.0

Customer did not leave a comment.

Brian Skinner 
Rating:
3.0

Customer did not leave a comment.

Cami Kemp 
Rating:
5.0

Customer did not leave a comment.

Isabel Arreola 
Rating:
3.0

Customer did not leave a comment.

Joseph Rich 
Rating:
4.0

Customer did not leave a comment.

Sherry Banta 
Rating:
5.0

Excellent from the greeting to departure. Nice, family ran location.

Kim Hodges 
Rating:
5.0

The customer service skills were excellent thank you

STEVEN LEWIS 
Rating:
5.0

Customer did not leave a comment.

Shelsa Olsen 
Rating:
5.0

Customer did not leave a comment.

Nathan Naef 
Rating:
5.0

Very friendly and personable.

Ravi Kanda 
Rating:
5.0

Lower your prices l, thanks to gas prices it now costs the consumer twice as much to rent the truck...

Paul Orme 
Rating:
1.0

The service by most reps except Ace and Jerry and his regional manager Travis B was honestly terrible and not very professional. If you’d like more detailed information please advise.

CAMILLE KING 
Rating:
5.0

Easy to find and used the online method to drop off the trailer.

Andrew Roy 
Rating:
4.0

The called to confirm and to follow up, always with polite and friendly demeanor.

Joshua Scott 
Rating:
5.0

Very nice knowledgeable people, good equipment, good service, good prices. Very satisfied thank you

Scott Heer 
Rating:
5.0

Customer did not leave a comment.

Mark Goddard 
Rating:
5.0

Customer did not leave a comment.

Richard Kearl 
Rating:
5.0

Great customer service

Marvin Miller 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Gunter 
Rating:
4.0

The equipment I desired was not available, but U-Haul substituted the larger option at the same rate as the item I requested. Local staff were very helpful and friendly.

DAVID HANRION 
Rating:
5.0

All was perfect...Carol was very helpful...she went over and above to help us. We will for sure rent from them again in the future. thank you!!

Frank Braatz 
Rating:
5.0

Customer did not leave a comment.

CLINT CARTER 
Rating:
5.0

The man who helped me provided excellent service.

CHRYSTAL GAYLE HALLAM 
Rating:
4.0

Customer did not leave a comment.

Tiffany Michaelson 
Rating:
4.0

Customer did not leave a comment.

Eva McCann 
Rating:
3.0

Customer did not leave a comment.

KENNETH HYDE 
Rating:
5.0

Customer did not leave a comment.

CASEY PAGE 
Rating:
5.0

Customer did not leave a comment.

Richard Ramey 
Rating:
5.0

Drop off was great. Very helpful agent that went extra mile to be helpful checking in the truck. Thank you.

Jake Hirschi 
Rating:
5.0

Customer did not leave a comment.

ROBERT NARDONI 
Rating:
5.0

Keep it up.

GREGORY NORTON 
Rating:
5.0

Customer did not leave a comment.

BRYCE RICKS 
Rating:
5.0

Customer did not leave a comment.

MICHAEL FISCHBACK 
Rating:
5.0

Easy location to find and super helpful, friendly staff.

Douglas Miller 
Rating:
5.0

Customer did not leave a comment.

Carolee Anderson 
Rating:
5.0

Customer did not leave a comment.

PAUL READ 
Rating:
5.0

John and Carol were both very pleasant and helpful, excellent experience.

JEREMY PETERSON 
Rating:
5.0

I needed a trailer to haul a car on and went to Raven Mini Storage. From start to finish it was a great experience. The owners were courteous and professional. I would recommend this place without question.

MATTHEW FOSTER 
Rating:
3.0

Customer did not leave a comment.

NELDON NEFF 
Rating:
5.0

Customer did not leave a comment.

MARK RONALD DAVIDSON 
Rating:
5.0

Customer did not leave a comment.

SCOTT ENGLE 
Rating:
5.0

Been to a few Uhaul over the last few years and this is the best one by far!!

MATTHEW HUGHES 
Rating:
5.0

Customer did not leave a comment.

NELDON NEFF 
Rating:
1.0

Lights weren’t hooked up. Asked specifically before I left. Didn’t verify. Only noticed at drop off location.

Chris Mccaffrey 
Rating:
5.0

Nothing, Carol was phenomenal. I had a donestic situation and it was a quick rental but they were all so very friendly and understanding.

DENYSE HOLBERT 
Rating:
5.0

Customer did not leave a comment.

DAVID HARTVIGSEN 
Rating:
5.0

Customer did not leave a comment.

GILBERT COMBS 
Rating:
5.0

Customer did not leave a comment.

Stuart Critchlow 
Rating:
3.0

Customer did not leave a comment.

John McLaren 
Rating:
4.0

Customer did not leave a comment.

BRENT COOK 
Rating:
5.0

Customer did not leave a comment.

JESSICA DANIELS 
Rating:
4.0

Customer did not leave a comment.

CODY HOSKINS 
Rating:
5.0

This was a very good experience.The staff were very friendly and very professional.

THOMAS DUNVILLE 
Rating:
5.0

Customer did not leave a comment.

Heather Spiteri 
Rating:
5.0

The man there helped me load my car and get safety chains through small snow-packed areas on the undercarriage.

Robert Gamble 
Rating:
5.0

I called a month or so in advance to make arrangements for Uhaul's largest 26 foot truck with Two Guys and a Truck in North Logan, with whom I've successfully dealt. Ultimately, the only shortcoming was having to drive 30 minutes away to pick up my truck, when it seems someone could have gone the day before and transported the truck to the North Logan location and saved me the inconvenience of having to do so myself. Truck and all equipment was brand new and an exceptional rental. The representatives in Preston were very accommodating, helpful and kind with which to work. Very good experience.

Stephen Tozier 
Rating:
5.0

Excellent

Brittny Jakl 
Rating:
5.0

Customer did not leave a comment.

Susan Brodeur 
Rating:
5.0

Jon at Raven storage in Preston ID was great to work with. When the truck I rented turned out having a damaged tire, he drove to another Uhaul location to get another truck.

Joseph Smith 
Rating:
5.0

Customer did not leave a comment.

DELL LOWDER 
Rating:
4.0

Customer did not leave a comment.

Cami Kemp 
Rating:
5.0

Customer did not leave a comment.

Royal Merrill 
Rating:
4.0

Customer did not leave a comment.

WILLIAM BETTS 
Rating:
5.0

Customer did not leave a comment.

Joseph Smith 
Rating:
5.0

Customer did not leave a comment.

Ammon Barney 
Rating:
5.0

Customer did not leave a comment.

Cody Miller 
Rating:
5.0

Customer did not leave a comment.

Nathan Thomsen 
Rating:
5.0

Customer did not leave a comment.

Kayli Bell 
No reviews have been submitted for this location.

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