El cliente no dejó un comentario.MARCUS B.
Customer Reviews for Rare Bird Antiques
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The inside of the van doesn't seem to get wiped down in-between uses. The seats had animal hair on them. These would be my only two improvements, other than that this location is great!Sherreda J.
When we picked up, the agent told me that we could drop off at any location with no additional fees. (This was completely untrue and we had to drive an hour back out of our way to drop it off.) When we dropped off, the agent couldn't figure out how to print a receipt.Lisa B.
Inform them 24 hrs before by text that the pick up place has changedKathlen W.
El cliente no dejó un comentario.DEBORAH P.
I did the contactless drop off so I did not interact with anyone.Tori H.
The parking lot to park and store trucks and trailers is to small. No place to maneuver or park when they the uhual parking is tied in with customer parking for the storeNicholas R.
I wanted to rent a truck, and entered the location where I wanted to pick it up, instead, U-Haul moved the pickup and drop-off site further away. You need to not send customers to a different location when there is something closer. Nothing wrong with the pickup side, but I drove passed 2 locations to get to this one.Stephen C.
El cliente no dejó un comentario.KAREN M.
Though this wasn't' a U-Haul place either, it was welcoming and helpful. It was an antique store, but the man took time with us and did the necessary for us.Steven C.
El cliente no dejó un comentario.ABIGAIL T.
Showed up to a uhaul truck that had cigarette ashes all in sticky floor dirty box truck area. I was very disappointed. Unfortunately I could not cancel reservations due to moving timing but I will never get from this location again.Laci G.
El cliente no dejó un comentario.Prince A.
El cliente no dejó un comentario.KARENCHI L.
The key box was hidden, I had to go in the store and ask about picking the truck up and was initially told I would have to wait for the person that did uhaul to arrive. When I told the person in the store that I did not need to talk to someone I just needed to know where their key box was, she walked me to it and told me they kind of hid it but she would take me to it.Michael S.
Great customer service. Nice people. I'm and out and I will use this location again. Antique shop was kinda cool as well.Timothy H.
El cliente no dejó un comentario.John S.
El cliente no dejó un comentario.HANNAH R.
El cliente no dejó un comentario.Marvin L.
Lady in the office was very rude, said they do not assist in hooking up the trailer. Hard for a woman to lift a heavy trailer on her own. She handed me a paper with the trailer number told me to go out back behind building and find the trailer with the number on it and take it. Luckily a uhaul transport driver showed up and helped me lift it up on the truck hitch. He was very kind and professional.Sharma R.
They told me to drop the truck to any U-Haul location close to my drop area. I did, but another location called me of why not dropping the truck to a different locationSamir H.
Well I had no problem with the truck or the location. My problem is. When I ordered the truck. I was asked did I want the insurance. I said NO. I was charged for it anyway. So I was billed for something I didn't need.Antonio D.
El cliente no dejó un comentario.Rachel B.
El cliente no dejó un comentario.Thomas M.