Comentarios de los clientes para R&S Trailer Sales

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de R&S Trailer Sales

Clasificación general:

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Pamela H.
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The entire process when very smoothly. Thank you!

Bevely G.
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El cliente no dejó un comentario.

Karen B.
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no open when say they are

Karen B.
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waited till next day to not have to check in my self OR get charged $20 and I get there during hours it SHOULD be open there is a sign on the door says they will return at 4pm, had to ask stranger to assist me in getting tow dolly off and had to self check in WHICH I waited to avoid. I would appreciate $20 refund also noted another customer waiting to pick up by no one there at the appointed time. Sad to have uhaul associated with this company

Christine F.
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El cliente no dejó un comentario.

John Rowdy P.
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Never see a bill, no clue where there is a receipt. Guy on phone said he would email it to me. Still no receipt or invoice.. thats my biggest gripe

Ricky M.
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El cliente no dejó un comentario.

Tyler B.
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El cliente no dejó un comentario.

WILLIAM M.
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El cliente no dejó un comentario.

DENISE S.
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Nothing everything went very well. Thank You U-Haul.

Christopher B.
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El cliente no dejó un comentario.

DUSTINA A.
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El cliente no dejó un comentario.

Dennis C.
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Quick and easy check-in and checkout always helpful and friendly would highly recommend this location to others!!!!

BRUCE E.
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El cliente no dejó un comentario.

HALLY P.
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El cliente no dejó un comentario.

CHARLES F.
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Arrived at the location assigned for my pick up, which was StowAway storage in Joplin, MO. We arrived At 1015 hours and found the location closed. The hours of operation were clearly posted in the window as between 100 hours and 1800 hours. Phone number was also posted of which I called and received a recording. Left a message and waited to no avail. Called UHAUL and was on hold a good 20 to 30 minutes before an employee answered. We were assigned another dealer in Joplin for the pick up and they were professional and helpful. Two weeks before this experience with UHAUL we moved and I had rented a 17 foot truck from Penske. The experience was flawless. My guess is that anyone reading this would very quickly determine where my next rental need will take place.

NICOLE S.
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The location was excellent but the actual company I have filed a claim against due to their equipment

CHARLES G.
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El cliente no dejó un comentario.

JAMES H.
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Na

Bethanie P.
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El cliente no dejó un comentario.

SOPHIA PARDI M.
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Super helpful employee after hours! Small location but super friendly staff!

THOMAS H.
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They were very professional and friendly. My breast experience with uhaul to date!

Bradley L.
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El cliente no dejó un comentario.

Bridget F.
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El cliente no dejó un comentario.

Stephen M.
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El cliente no dejó un comentario.

Pauline B.
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The guys that work there are always real nice and helpful.

Jerry C.
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All was good.

John M.
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Fast, friendly service

Pauline B.
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El cliente no dejó un comentario.

Maria M.
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El cliente no dejó un comentario.

Ricky P.
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the truck i was hauling was too long for trailer.the back tires on the truck was hanging 4 inchs off the back.when i call uhaul i told them what kind of truck i was going to haul but the messed up..i had to use more straps to hold the truck on.

David B.
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El cliente no dejó un comentario.

Michael B.
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El cliente no dejó un comentario.

Richard D.
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Great Employees and Equipment.

Daniel S.
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I returned my truck at night so i didnt talk with any employees. Only thing I had any issues with was the space for parking the truck. There isn't a lot of open space to park trucks as big as U-haul trucks. Aside from that everything else was great.

Mark S.
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El cliente no dejó un comentario.

Richard D.
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Great Supervisor and Employees.. Had me in and out in No Time!!!! Will Highly Recommend to All my Friends and Family!!!!

Ryan T.
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El cliente no dejó un comentario.

Kurt B.
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El cliente no dejó un comentario.

CARLA C.
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El cliente no dejó un comentario.

Tiffany T.
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El cliente no dejó un comentario.

Richard D.
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Very good equipment.

wallace L.
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El cliente no dejó un comentario.

John S.
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Nothing, doing great!

Harry B.
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El cliente no dejó un comentario.

Timothy L.
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El cliente no dejó un comentario.

Jan S.
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El cliente no dejó un comentario.

Wendy R.
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Great people here! Greeted me before I made it to the door, quickly processed my return and got me on my way. Very nice!

Richard W.
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El cliente no dejó un comentario.

Lorraine L.
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I love doing business with locally owned companies in my home town!

Denise S.
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El cliente no dejó un comentario.

Burton H.
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El cliente no dejó un comentario.

diana B.
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El cliente no dejó un comentario.

Timothy L.
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El cliente no dejó un comentario.

Tony P.
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El cliente no dejó un comentario.

Angel D.
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El cliente no dejó un comentario.

Lauren D.
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El cliente no dejó un comentario.

Jacques T.
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Very friendly associate. Very smooth and accurate process.

Toby P.
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Uhaul is this guys side hustle. He didn't know how to work the system or seem to have access to our express check in that we took the time to do in advance.

Adam B.
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The trailer was rented with a tire that had steel belts exposed and, dry rotted. The roadside assistance that was required was less than an ideal situation. Heaven forbid you ever have to call uhaul roadside assistance as I was on hold for over an hour before anyone picked up. Another failure is the online roadside portal said an agent would be in contact in 2mins and that never happened. I seriously had to call and sit on hold... just imagine being at highway speed and having a tire blowout, this could kill a person or a family. If one survived they could be left sitting on the side of the highway for hours just hoping someone would help. My only saving grace was my father notice the tire before I had departed...My advice it to inspect any trailer you plan on renting very closely as uhaul does not ensure safety prior to dispatch. Ensure your trailers have safe tires and overall mechanical systems such as suspension and wheel bearings via a detailed and required inspection process every time a rental in completed. This process should require detailed points of inspection including photo documentation using tread gauges measuring at three points across the tire. There should also be an establish service interval that is fully disclosed to the customer. You should also give notice of the tire date codes to the customer proving that no tire is over its suggested service life. This information should be a continuous record and could be used to market the potential quality of uhaul rentals. Right now there is no of that happening otherwise I would have never had such an experience!

James H.
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El cliente no dejó un comentario.

Karen L.
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El cliente no dejó un comentario.

Jon A.
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El cliente no dejó un comentario.

Paul S.
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El cliente no dejó un comentario.

Tracy P.
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The people who run this place are wonderful and kind.

Danya L.
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Was told the gas level was at 1/4 tank but in fact it was right above E. Put $15 in the tank and drove it about 15 miles total. Returned the truck with over 1/4 tank. Returned it at night so didn't say anything about it. I did take a picture of the gas level and mileage when I got the truck though but had already drove it the quarter mile to new house so again didn't say anything about it. Just need to check actual fuel levels before renting.

David T.
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El cliente no dejó un comentario.

Veronica M.
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El cliente no dejó un comentario.

Rebbecca P.
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Fantastic customer service, just recommend your Joplin search give the Webb City option a shot.

Jon A.
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Nice place

Tom F.
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We arrived a few minutes early on a Sunday morning, but the gentleman let us in and processed our vehicle in short order ahead of an approaching storm. He was personable and helpful and obviously experienced at handling U-Haul rentals. Overall, it's what I would expect from a well-run Midwestern business.

Cliff M.
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Very prompt service. Very helpful. Quick in and out. Very happy.

melinda C.
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Was told I could keep the UHaul from Friday morning at 9:30 till Sunday morning at 9:30 for 177.00. When we returned it you had charged me 40.00$ for a extra day. I'm expecting a phone call from you my number is 620-688-2041

MICHELLE N.
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Customer service was beyond my expectations ??

gary A.
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El cliente no dejó un comentario.

Lori W.
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El cliente no dejó un comentario.

Lori W.
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El cliente no dejó un comentario.

Luke M.
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Great service. Will use again.

Paul K.
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El cliente no dejó un comentario.

Bobby G.
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El cliente no dejó un comentario.

Joan C.
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El cliente no dejó un comentario.

Jed C.
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El cliente no dejó un comentario.

William J.
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El cliente no dejó un comentario.

Pamela H.
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El cliente no dejó un comentario.

jerry H.
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El cliente no dejó un comentario.

Nate M.
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First, Becky (contacted me regarding my rental) was AWESOME. She was so helpful and did a great job making sure I was taken care of throughout the process. I think she deserves a raise!! The only suggestion I would make is related to the check-in process. I reserved a box trailer which was not available. That's okay. I understand that sometimes particular pieces of equipment are not available, however if the inventory was somehow better tracked, the check-in could occur faster. I don't know what type of safety/liability issues would be introduced, but if a customer could pull up, have a authorization code/#, or scan in a QR Code, get the truck keys or trailer number, sign off on documentation (digitally), and then off they go. It would just speed up the check-in/rental process. Just a thought.

Scott P.
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El cliente no dejó un comentario.

Jed C.
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nothing, management was friendly and very accommodating to changes with rental time

Neysa R.
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El cliente no dejó un comentario.

MIKE B.
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El cliente no dejó un comentario.

Julie B.
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El cliente no dejó un comentario.

Amanda M.
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El cliente no dejó un comentario.

Sherry R.
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El cliente no dejó un comentario.

David P.
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Very friendly

Kyle K.
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El cliente no dejó un comentario.

Debbie G.
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Great customer service. Very friendly and helpful. Would recommend them without hesitation. Excellent Experience!

Mark L.
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El cliente no dejó un comentario.

shawnna P.
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Lower the fees! This was the 1st time I didn't get at least $25 back. I didn't even get a whole dollar back. Ridiculous!!

BONNIE B.
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OOPS. I requested a dolly which was not in the truck but as it turned out one was not needed. I am very pleased with the service and the shape the truck was in!

Philip S.
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El cliente no dejó un comentario.

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