Comentarios del cliente para R&S Trailer Sales

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de R&S Trailer Sales

Grado total:

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David T. en

Grado:

El cliente no dejó un comentario.

Veronica M. en

Grado:

El cliente no dejó un comentario.

Rebbecca P. en

Grado:

Fantastic customer service, just recommend your Joplin search give the Webb City option a shot.

Jon A. en

Grado:

Nice place

Tom F. en

Grado:

We arrived a few minutes early on a Sunday morning, but the gentleman let us in and processed our vehicle in short order ahead of an approaching storm. He was personable and helpful and obviously experienced at handling U-Haul rentals. Overall, it's what I would expect from a well-run Midwestern business.

Cliff M. en

Grado:

Very prompt service. Very helpful. Quick in and out. Very happy.

melinda c. en

Grado:

Was told I could keep the UHaul from Friday morning at 9:30 till Sunday morning at 9:30 for 177.00. When we returned it you had charged me 40.00$ for a extra day. I'm expecting a phone call from you my number is 620-688-2041

MICHELLE N. en

Grado:

Customer service was beyond my expectations ??

gary a. en

Grado:

El cliente no dejó un comentario.

Lori W. en

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El cliente no dejó un comentario.

Lori W. en

Grado:

El cliente no dejó un comentario.

Luke M. en

Grado:

Great service. Will use again.

Paul K. en

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El cliente no dejó un comentario.

Bobby G. en

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El cliente no dejó un comentario.

Joan C. en

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El cliente no dejó un comentario.

Jed C. en

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El cliente no dejó un comentario.

William J. en

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El cliente no dejó un comentario.

Pamela H. en

Grado:

El cliente no dejó un comentario.

jerry h. en

Grado:

El cliente no dejó un comentario.

Nate M. en

Grado:

First, Becky (contacted me regarding my rental) was AWESOME. She was so helpful and did a great job making sure I was taken care of throughout the process. I think she deserves a raise!! The only suggestion I would make is related to the check-in process. I reserved a box trailer which was not available. That's okay. I understand that sometimes particular pieces of equipment are not available, however if the inventory was somehow better tracked, the check-in could occur faster. I don't know what type of safety/liability issues would be introduced, but if a customer could pull up, have a authorization code/#, or scan in a QR Code, get the truck keys or trailer number, sign off on documentation (digitally), and then off they go. It would just speed up the check-in/rental process. Just a thought.

Scott P. en

Grado:

El cliente no dejó un comentario.

Jed C. en

Grado:

nothing, management was friendly and very accommodating to changes with rental time

Neysa R. en

Grado:

El cliente no dejó un comentario.

MIKE B. en

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El cliente no dejó un comentario.

Julie B. en

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El cliente no dejó un comentario.

Amanda M. en

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El cliente no dejó un comentario.

Sherry R. en

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El cliente no dejó un comentario.

David P. en

Grado:

Very friendly

Kyle K. en

Grado:

El cliente no dejó un comentario.

Debbie G. en

Grado:

Great customer service. Very friendly and helpful. Would recommend them without hesitation. Excellent Experience!

Mark L. en

Grado:

El cliente no dejó un comentario.

shawnna p. en

Grado:

Lower the fees! This was the 1st time I didn't get at least $25 back. I didn't even get a whole dollar back. Ridiculous!!

BONNIE B. en

Grado:

OOPS. I requested a dolly which was not in the truck but as it turned out one was not needed. I am very pleased with the service and the shape the truck was in!

Philip S. en

Grado:

El cliente no dejó un comentario.

Steve H. en

Grado:

Excellent personal service!

Angela C. en

Grado:

El cliente no dejó un comentario.

gretchin b. en

Grado:

El cliente no dejó un comentario.

Augustin P. en

Grado:

El cliente no dejó un comentario.

Vicki B. en

Grado:

El cliente no dejó un comentario.

Sarah M. en

Grado:

Very helpful and patient.

Josh N. en

Grado:

You guys need to factor in the rental fee and sales tax...my total ended up being $15 more than the quote...someone on a budget could be screwed only thinking that their total is the total that you guys quoted or you could cause someone to have overdraft fees with their bank because of the false quote

Kitch C. en

Grado:

You need to have better communication. I will never be using uhaul again because of this experience. I was called by the district manager over Kansas City. He was very very belligerent over the phone and made me go back and move the truck myself AFTER I had dropped it off. And billed me $400 and hour and a half before my 6 hour rent time was up. Very unhappy with this company and will never refer you to anyone unless you get this fixed. Thank you for your time and I hope you try to fix this.

Glenna W. en

Grado:

We were moved to this location from the city we live in and where we were moving the furniture. Because of the location change it cost us twice as much in gas and mileage we would not have incurred had we been able to rent in Carthage where we needed the truck. Then my phone locked up while we were returning the truck and I fear we are going to continue to be charged even tho we returned the keys and all of the check in procedures and it locked up on the final screen.

sonya h. en

Grado:

Excellent place to rent. The best experience with renting a u haul ever.

Jody F. en

Grado:

El cliente no dejó un comentario.

Karin W. en

Grado:

El cliente no dejó un comentario.

William J. en

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El cliente no dejó un comentario.

Kris m. en

Grado:

speed up the process

Frank G. en

Grado:

The only issue I had was I originally booked online for the Oronogo location but was told later via text that the Oronogo location was no longer in business. I was disappointed to have to go to another location in another town which added more miles and fuel then necessary. Please update your website regularly.

John C. en

Grado:

El cliente no dejó un comentario.

cynthia s. en

Grado:

El cliente no dejó un comentario.

Marvin B. en

Grado:

Great friendly service.Absolutely great experience.I don't see the need to improve anything.Awesome experience

Cody G. en

Grado:

El cliente no dejó un comentario.

Bill E. en

Grado:

El cliente no dejó un comentario.

Susan H. en

Grado:

Love new truck esp cruise. Now if only you would upgrade to power windows. Randy @ R&S needs more training. He didn’t ask about payment and we had held on one card and planned to pay with a different card. When he automatically rang up he didn’t know how to reverse charges. We ended up having to go to a bank and get cash then go to another bank and deposit it to cover charges. He did not do a damage walk around pre check with me either. I also wish you would go back to requiring a full tank on return. Nothings more irritating than picking up a truck and having to immediately go to get gas an trying to estimate how much gas going to need fir a 96+- trip.

tommy g. en

Grado:

Great service. Very helpful.

Scanning A. en

Grado:

El cliente no dejó un comentario.

shanna h. en

Grado:

El cliente no dejó un comentario.

Myra S. en

Grado:

Great customer service! Can't say anything bad. Was treated like family. Very happy with my experience!

daniel s. en

Grado:

El cliente no dejó un comentario.

Randy G. en

Grado:

nothing

Javier G. en

Grado:

El cliente no dejó un comentario.

Myra S. en

Grado:

Absolutely top notch place to rent a uhaul. Fast & friendly. Went above and beyond to make sure I had an excellent experience. Thanks so much! Would recommend to all!

Aaron R. en

Grado:

El cliente no dejó un comentario.

CJ V. en

Grado:

Great customer service and location! Thanks for your help Randy!

Kevin R. en

Grado:

None

Jeanne N. en

Grado:

El cliente no dejó un comentario.

Chris H. en

Grado:

There was a weird mold smell in his building.

Maggie H. en

Grado:

El cliente no dejó un comentario.

Janice D. en

Grado:

Excellent customer service. Would highly recommend them.