Comentarios del cliente para R&S Center

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de R&S Center

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

WEE M. en

Grado:

El cliente no dejó un comentario.

WEE M. en

Grado:

El cliente no dejó un comentario.

WEE M. en

Grado:

El cliente no dejó un comentario.

WEE M. en

Grado:

El cliente no dejó un comentario.

WEE M. en

Grado:

El cliente no dejó un comentario.

WEE M. en

Grado:

El cliente no dejó un comentario.

WEE M. en

Grado:

El cliente no dejó un comentario.

WEE M. en

Grado:

El cliente no dejó un comentario.

WEE M. en

Grado:

El cliente no dejó un comentario.

WEE M. en

Grado:

El cliente no dejó un comentario.

WEE M. en

Grado:

El cliente no dejó un comentario.

Sheng Chien L. en

Grado:

I didn’t purchase insurance when I made reservations, not did it shows on on the contract estimated charges. When I returned the truck, I was charged $10 insurance. I asked why I was charged insurance, the gentleman said it’s mandatory, Really??!! Why not you charge me insurance when I had accident on the road, but when I returned the car that nothing damaged. I will dispute the charge with my credit card company. Shady business, shame on you U-Hall!! Get your associate better trained. You lost my business forever, U-Hall!!

JESSE L. en

Grado:

I got charge for miles I did not put on truck.

Dario R. en

Grado:

Excellent customer service.

Samantha G. en

Grado:

El cliente no dejó un comentario.

Jeff N. en

Grado:

El cliente no dejó un comentario.

Susana C. en

Grado:

The van that was rented to me was dented and had multiple impacts of prior damage. The lady that checked me out in Laredo put no prior damage on the paperwork. I did take photos at the location prior to leaving in case anything comes from it. Also, the lady who checked me out was very rude and she advised the 9’ van was available for my trip from TX to GA I even have photos where the van stickers on the windshield say “in town or one way” but once I arrived in GA I was told that this is an in town only rental. I went to 5 separate places in GA before someone was able to help. I called U-Haul customer service and spoke to 3 separate people which only one of them was polite. The first two ladies were very rude the first one didn’t want to speak with me because I didn’t hear something she said and I asked her to repeat herself so she just placed me on hold and I was xfered to a different rude person who gave me a fake address to a U-Haul location, I showed up to the location given and it was an empty lot. I asked for a copy of my call and nobody to this day has gotten back to me regarding this. Once I called U-Haul back the last man I spoke to was nice and gave a good address to go return this U-Haul. After 4 hrs of driving that day because of lack of customer service skills from U-Haul and being misled by your customer service, I finally made it to the location and had to pay double the amount for the rental due to miscommunication on U-Haul’s end. Online I selected “optional” for my drop off and also placed in the GA address I was going to be moving to and it approved it online. I am not sure why it would take my GA address from Laredo TX if this is an in town only rental?? I also requested this be disputed and the U-Haul rep advised someone would call me within 48 hrs to discuss my dispute and nobody has called back. I have so far talked to 5 people moving cross country and they have all canceled with U-Haul because of my experience. I will not be a returning customer. I do expect a follow up email in regards to all of this since I still have yet to get a call back regarding getting my money back for something that was not my fault.

Luis L. en

Grado:

El cliente no dejó un comentario.

EDWARD H. en

Grado:

El cliente no dejó un comentario.

Raymundo G. en

Grado:

El cliente no dejó un comentario.

Raymundo G. en

Grado:

El cliente no dejó un comentario.

maurilio M. en

Grado:

Gracias.

Ricardo F. en

Grado:

El cliente no dejó un comentario.

Gerald W. en

Grado:

El cliente no dejó un comentario.

LUIS R. en

Grado:

El cliente no dejó un comentario.

edward G. en

Grado:

El cliente no dejó un comentario.

tommy C. en

Grado:

El cliente no dejó un comentario.

DAVID S. en

Grado:

I tried to call several times to let them know I was running late. I could not get anyone to answer the phone. They finally called me to see if I was still going to pick up the trailer. I told them I tried calling and they seemed to know about the phone problem...

Paul H. en

Grado:

The rear of the store is cluttered, and a little small for uHaul's. That being said, the staff was helpful.

Elizabeth D. en

Grado:

El cliente no dejó un comentario.

en

Grado:

Need to speed up the service.

Valerie A. en

Grado:

All was very professional

Juan Miguel C. en

Grado:

This is not a u-haul office by itself, it's actually some sort of a mix between a convenience store and a small restaurant. There is no specific personnel in charge of the u-haul side of business.

Johnny L. en

Grado:

The truck was not clean

YORDANIS A. en

Grado:

El cliente no dejó un comentario.