Customer Reviews for Randolph Storage
(Distribuidor de U-Haul del vecindario)

306 comentarios

55 Brookway Rd   Asheboro, NC 27205

(336) 626-0070

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
  • Sábado:
    9 a. m. - 12  p. m.
  • Domingo:
    Cerrado
Horario especial
  • 5/30/2022: 9:00 a. m. - 1:00 p. m.

Servicios en esta ubicación:

Contáctanos

(336) 626-0070

55 Brookway Rd
Asheboro, NC 27205

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
  • Sábado:
    9 a. m. - 12  p. m.
  • Domingo:
    Cerrado
Horario especial
  • 5/30/2022: 9:00 a. m. - 1:00 p. m.
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Randolph Storage U Haul ( Asheboro, NC) rental providing excellent customer service. Equipment was clean and well maintained. My husband commented that our U Haul was, "a smooth ride." Thank you for a stress free moving experience. Will definitely use this location again if needed.

Patrick H. 
Clasificación:
4.0

No problem here drop off here twice now

Eddie M. 
Clasificación:
5.0

Uhaul the company, not this location, was very unprofessional we had reservations for April 29, 2022 but they canceled our reservations and then we managed to get one April 30 2022 then we were told we would receive a 50 dollar reservation credit and .89 cent per mile but received nothing paid full price so I'm very disappointed in Uhaul as a company but satisfied with this location!!!

Stephen N. 
Clasificación:
5.0

Quick and easy. Good service!

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Seth L. 
Clasificación:
4.0

Option to return early with refund

Fred S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL P. 
Clasificación:
3.0

There was just a drop box but nobody there to help.

Yosuf B. 
Clasificación:
5.0

Extremely helpful..they are the best

Jerome M. 
Clasificación:
5.0

I have used many U Haul services in moving from Pa to Florida and have found them to be convenient, efficient and cost effective every time.

Michael B. 
Clasificación:
3.0

After the initial phone call with the site, I did everything online. I thought this worked very well as long as the internet connection was good.

Randy C. 
Clasificación:
5.0

GREAT SERVICE

Tim L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY R. 
Clasificación:
5.0

I spoke with Barry and Brenda and I was very impressed and happy with the professional attitude that I received from them. This was my very first time using U-Haul and I would absolutely recommend them over anyone.

Alan C. 
Clasificación:
5.0

Ez without any issues. Except priced extremely high. The place is nice there with very friendly people

Keith E. 
Clasificación:
5.0

The air fresheners that are left in the vehicles may trigger migraines. The one that was in the truck I rented did trigger one in me even riding with the windows down. I did clean previous renters mud off windshield and tried to get it off of driver seat as best I could.

Natasha J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly L. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

William W. 
Clasificación:
3.0

they show to be open until 5 on Saturdays. No one on site or anyone to answer the phone all afternoon. Work out ok but was a little frustrated.

Scott M. 
Clasificación:
5.0

Can't remember the young lady name, and also the gentleman that help me hook the trailer up. But both were great for me. The location is in Asheboro NC

CEDRIC G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARL E. 
Clasificación:
3.0

I spoke to someone on the phone and was told someone would be there until 6. Showed up at 2 and No one was there. App worked fine, but I would have preferred to speak to a human.

MARK C. 
Clasificación:
4.0

Front passenger seat looked like someone poured a drink in it, sticky. The back of the truck had a strong odor when we opened the door.

sharron C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry V. 
Clasificación:
5.0

I would have no suggestions for improvements because they went out of their way to help me and everything was fast easy and convenient

TERESA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY T. 
Clasificación:
5.0

Customer service was great. Very easy to work with.

KAREN S. 
Clasificación:
5.0

it was late and dark, noone was working that late, but the facility was very clean and the trucks were well organized.

JAMES C. 
Clasificación:
5.0

Very quick and professional

WILLIAM W. 
Clasificación:
5.0

Improvement wise, not much. The staff was helpful and kind and guided me along and prices were fair. My only complaint was I couldn't figure out if the vehicle had cruise control or not. It has the + and - to increase speed but I couldn't figure out if there was a way to initiate the cruise setting.

DANIEL G. 
Clasificación:
5.0

We have rented from this location many times and have always had a good experience. From trucks to trailers we have rented them all and never had an issue. The sweet lady that has called, and checked us in is so wonderful and helpful. Thank you!!

DAVID G. 
Clasificación:
5.0

I dropped off my truck after hours on a Sunday, and received an invoice for additional mileage early Monday morning. That let me know my truck was officially checked in. Good business. However, I've dealt with this group before and they run their business in a professional manner.

DANIEL R. 
Clasificación:
4.0

You can approve the online service we tried to return our truck with the app it didn't work and then we had to go to the website which still didn't work we were trying to check in the truck for 45 minutes until customer service told us just to drop the key off in the box and they will not charge you for the next day

NICHOLAS C. 
Clasificación:
5.0

Nothing really. Nice folks to deal with.

STEPHEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
5.0

Very accommodating, very friendly staff....5 stars.

THOMAS V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQULINE F. 
Clasificación:
5.0

very friendly and courteous

CARLOS M. 
Clasificación:
5.0

Brenda was the young lady who was in the office. So efficient and nice. The older gentleman who hitched the trailer up was just as nice and professional. Good experience.

KATHERINE S. 
Clasificación:
5.0

I have no complaints. Paperwork was quick and easy. Pricing seemed fair. Sales rep was very knowledgeable of product. Made my move less burdensome.

KENNETH P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOLLIS G. 
Clasificación:
5.0

The staff members at Randolph Storage were very friendly and helpful.

Jeff H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYRONE L. 
Clasificación:
5.0

All good

Eddie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WANDETTA V. 
Clasificación:
5.0

The youg lady that manages the facility makes your experience very special. She makes you as a person feel “ good “.

MARSHALL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce F. 
Clasificación:
5.0

Everything was perfect

ADRIAN F. 
Clasificación:
5.0

Very professional !! Clean abd well organized . Good people with a passion. Ted Cooley

THEODORE C. 
Clasificación:
5.0

AOK!!!!!!

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHERINE T. 
Clasificación:
5.0

Very nice polite people

SUSAN M. 
Clasificación:
5.0

Great Customer Service: warm friendly acknowledgement of equipment to guide me to what I would need. And made my day easy!

SUSAN F. 
Clasificación:
5.0

Awesome

MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MANUEL R. 
Clasificación:
5.0

They are the best

RUTH ANN T. 
Clasificación:
2.0

The office was small with nowhere for customers to sit or stand. There was only one CSR working on a Saturday morning. The CSR was working with one person and there were two persons ahead of us and two person arrived after for a total of 6 customers. Computer system was slow he was using his smart phone to check us out and I still have not received a receipt. I understand his being hurried but he could have been a little friendlier towards his customers.

LUANA J. 
Clasificación:
4.0

El cliente no dejó un comentario.

DIANA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUSTIN S. 
Clasificación:
5.0

No improvements necessary. Thank you for your service.

STUART R. 
Clasificación:
5.0

The equipment I rent from this location is always in great shape and clean...however, the app NEVER works properly and I always end up having to do a face to face check in or return. Totally not Randolph Storage's fault... the app needs some work.

Debbie P. 
Clasificación:
5.0

The staff was very friendly, and eager to assist. They made the process painless.

DAVID H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patricia S. 
Clasificación:
5.0

Great place nice people to do business with thanks guys.

GARY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRIS R. 
Clasificación:
3.0

.89 per mile gets very expensive very quickly. I should have just paid $95 for a box truck from Enterprise and saved $100. I'll know next time.

GERALD F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERYL C. 
Clasificación:
3.0

For some reason it says 19.95 rental...I did an in town move...I did 69 miles and was still charged by the mile..I had to 135.00 plus I put 20.00 in gas...it used to be way under 100.00 for the same in town situation...was it the location or over all U-Haul....please inform me..if it's location I may use U-Haul again

Krista K. 
Clasificación:
5.0

The girl was very nice showed me around truck. Put on ac for me Clean drove well. Good experience ty.

NIELY R. 
Clasificación:
5.0

Nothing needs to change because employees was awesome and trailer did the job so me and the VALLADARES family are very happy, thank you 😎

LAURO V. 
Clasificación:
5.0

Great experience

LESTER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carey D. 
Clasificación:
5.0

El cliente no dejó un comentario.

theodore W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM L. 
Clasificación:
5.0

Brenda was super nice and helpful. We did have a bit of an issue getting electronically checked in but finally got on our way with the help of UHAUL Sunday help number. I would use this location again!

Sheri J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abbey C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH L. 
Clasificación:
5.0

If it is your first time with U Haul company this place is the one that you need.. The best team ever! Thanks for all your help!

JORGE S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dunn G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERATHA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS V. 
Clasificación:
3.0

Returned after hours. The after hours return process is cumbersome. Tried to call corporate for help. Was a waste of time!

ANDREW B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey M. 
Clasificación:
5.0

This is how it should be done.

David W. 
Clasificación:
1.0

Poor service

JOHNNY J. 
Clasificación:
1.0

The truck was dirty and full of animal hair and dirt. NASTY. The manager was unprofessional as he talked loud and aggressive and argumentive. Would not stop yelling at us as if he had a bad night. We cane back to look for a pair of glasses. He was not helpful at all. He was helpful and smiling to the WHITE couples. What can uhaul do better? UHAUL, WHAT YOU THINK YOU BEED TO DO TO IMPROVE?

MONTRICIA J. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY D. 
Clasificación:
3.0

U-Haul agent was a real sweetheart. Very Pleasant and personable. The check in and check out process was exceptionally easy. The equipment however was a disaster. We rented a 2020 Chevy Silverado pick-up truck for a one day use. The truck was trashed. Every inch of the truck had body damage with the pasanger side having major colision damage. This truck really shoud be pulled from service. Mechanically though the truck did run perfectly. The interior of the truck was filthy.

Dwight M. 
Clasificación:
5.0

Randolph storage customer service was friendly and professional. We had to re-arrange drop of location last minute and they were able to accept or drop off with no problems.

DIANA S. 
Clasificación:
5.0

Very nice and friendly. Truck was clean and it was an updated model which made it easier to use.

MARIANNA N. 
Clasificación:
5.0

Safety chains on the trailer did not connect to Ridgeline "eyes" on the receiver. The hooks were too narrow to fit over the eyes on the Honda. I had to find and purchase hooks that could accommodate the eyes on the Honda

NELSON G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER K. 
Clasificación:
4.0

The rental process and business was great and easy. However the truck smelled of serious stale and mildew. I had a very rough upbringing so I can withstand horrible conditions However the smell was unbearable. I had to purchase ac air fresheners and Lysol.

Michael N. 
No se han enviado comentarios para esta ubicación.

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